I accidentally ordered + contact lenses instead of - (note: make sure you keep scrolling when youâre choosing the product to confirm you got the right one!) and customer service was great regarding th... ãã£ãšèŠã
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I had an issue getting my contact lenses locally (still waiting after having paid for them in February!) & upon coming across WeLoveLenses online I have nothing but praise! My contacts needed to be or... ãã£ãšèŠã
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I have always ordered my lenses from here, without issues (mostly). Unfortunately every time I order I have seen the prices go up for the same lenses. Now they have gotten so expensive that I will not... ãã£ãšèŠã
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I had a very positive experience ordering from WeLoveLenses. The lenses arrived quickly and everything was exactly as expected. The process was smooth and reliable, and I really appreciate the fast de... ãã£ãšèŠã
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About WeLoveLenses WeLoveLenses.com is a European online retailer specialising in contact lenses from the worldâs leading manufacturers, including Johnson & Johnson, Alcon, and Bausch & Lomb. We supply a wide range of daily, monthly, and toric contact lenses, all sourced directly from authorised distributors to ensure 100% genuine and high-quality products. Our focus is simple â make buying contact lenses online easy, reliable, and affordable. With a well-stocked warehouse and efficient order processing, we are able to dispatch most orders quickly and deliver across Europe using trusted shipping partners. We understand how important it is to receive your lenses on time, which is why we prioritise availability, fast dispatch, and clear communication throughout the order process. For products that are temporarily out of stock, we keep customers informed and work to dispatch as soon as possible. In addition to competitive pricing, we offer a smooth shopping experience with responsive customer support and a straightforward returns process. Our goal is to ensure you can reorder your lenses with confidence, every time. Whether you wear daily disposables or more specialised lenses, WeLoveLenses is committed to providing a dependable service trusted by customers across Europe.
Why Choose WeLoveLenses
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- Great Prices, Even for 1 Box
- Competitive prices on branded contact lenses, even when ordering a single box â no need to buy in bulk to save.
- Fast & Flexible Delivery
- Choose between free Registered Mail or fast, reliable DHL delivery across Europe â depending on what suits you best.
- 100% Genuine Contact Lenses
- All lenses are original and sourced directly from leading manufacturers, ensuring quality, safety, and peace of mind.
- Reliable Availability
- We keep popular lenses in stock and clearly communicate dispatch times, so you always know when to expect your order.
Fast & Reliable Shipping
Free EU delivery with flexible shipping options
We offer reliable shipping across Europe to make sure you receive your contact lenses as quickly as possible.
Choose between free Registered Mail or upgrade to fast and secure DHL delivery, depending on your needs. Most in-stock orders are dispatched promptly from our warehouse, with clear communication throughout the process.
If an item is temporarily out of stock, we keep you informed and dispatch your order as soon as it becomes available.
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Contact Lenses, Fast Delivery
4.5
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Good but took longer than usual
Good service as usual even though this time it took quite long to receive items.
2026幎4æ29æ¥
WeLoveLenses ããã®åç
Dear Jesmond, thank you for your review. Weâre pleased to hear that you were happy with the service overall, and we truly appreciate your patience on this occasion. Weâre sorry that this order took longer than usual to arrive, but it means a lot to know that your experience with us remained a positive one.
I accidentally ordered + contact lensesâŠ
I accidentally ordered + contact lenses instead of - (note: make sure you keep scrolling when youâre choosing the product to confirm you got the right one!) and customer service was great regarding the return. Quick response time, helpful and friendly. I appreciated that!
2026幎4æ29æ¥
WeLoveLenses ããã®åç
Dear Rebecca, thank you for your review. Weâre pleased to hear that our customer service team was able to help promptly and make the return process straightforward for you. We really appreciate you taking the time to share your experience, and your helpful note will no doubt be useful for other customers too.
Fast Delivery and Great Service
I had a very positive experience ordering from WeLoveLenses. The lenses arrived quickly and everything was exactly as expected. The process was smooth and reliable, and I really appreciate the fast delivery. I would definitely order from them again.
2026幎3æ24æ¥
WeLoveLenses ããã®åç
Dear Lana, thank you for your feedback! Weâre pleased to hear that your lenses arrived quickly and that everything was exactly as expected. Providing a smooth, reliable service is very important to us, so your review is truly appreciated.
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2026幎4æ1æ¥
WeLoveLenses ããã®åç
Hi Dorde,
Thank you for the awesome feedback â we really appreciate it! ð
Weâre glad everything went well with your order, and we hope youâre enjoying your lenses.
Optimus lenses as most famous trademarks
2026幎3æ30æ¥
WeLoveLenses ããã®åç
Thank you for your feedback!
Great service since 2018
2026幎4æ2æ¥
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WeLoveLenses ããã®åç
Thank you for your continued trust since 2018 â that truly means a lot to us.
Weâre delighted to know youâve consistently had a great experience with our service, and weâll keep doing our best to deliver the same reliability every time.
Efficient service as always
2026幎3æ11æ¥
WeLoveLenses ããã®åç
Thank you so much for your kind words! Weâre really happy to hear everything went smoothly and that youâre satisfied with our service.
We truly appreciate your continued support and look forward to helping you again soon.
Great service easy to order and fastâŠ
Great service easy to order and fast delivery
2026幎3æ16æ¥
WeLoveLenses ããã®åç
Thank you so much for your lovely review, Amy. Weâre delighted to hear that you found our service easy to use and that your order arrived quickly. Your feedback means a lot to us.
I just received the pack for one eye
I just received the pack for one eye, i miss the other one
2026幎3æ11æ¥
WeLoveLenses ããã®åç
Weâre very sorry to hear about this, Helena.
We replied to your message on 16.03 to confirm the missing item and to ask how youâd prefer us to resolve this unfortunate situation â either a refund or a resend. Unfortunately, we havenât received your reply yet.
Just in case our previous message didnât reach you, weâve sent you another follow-up today.
As soon as we hear from you, weâll resolve this for you right away.
Excellent fast service
2026幎2æ5æ¥
WeLoveLenses ããã®åç
Hi Linda,
Thank you for the lovely feedback! ð
Weâre really glad to hear everything was quick and smooth for you â thatâs exactly what we aim for.
Hope to see you again soon at WeLoveLenses ð
Quick order and accurate like always.
Quick order and accurate like always.
4 years ordering without any issue
2026幎1æ20æ¥
WeLoveLenses ããã®åç
Thank you so much, Iakovos! We really appreciate your continued trust over the past 4 years. We're glad to hear your orders are always quick and accurate. Your support means a lot to us!
Very satisfied with the quick serviceâŠ
Very satisfied with the quick service that they offer,and to reorder very fast as well.
Highly recommend
2026幎1æ29æ¥
WeLoveLenses ããã®åç
Hi Susan,
Thank you very much for your kind review. Weâre truly glad to hear that you were satisfied with the speed and quality of our service. Knowing that reordering was smooth and efficient for you means a lot to us.
We appreciate your recommendation and your trust. Itâs a pleasure to serve you, and we look forward to assisting you again.
Delayed delivery, no updates
I ordered my lenses over 2 weeks ago and they still have not arrived. There has been no communication or update to let me know when I might be able to expect them.
2026幎1æ28æ¥
WeLoveLenses ããã®åç
Thank you again for your message, and for your patience while waiting.
Your lenses were listed as âAvailable on backorder | Dispatch within 10 business days,â which means theyâre sourced directly from the manufacturer before shipping. Weâre currently still within that timeframe, and weâre checking with the supplier to confirm the exact dispatch date for you now. Youâll receive an update from us shortly by email.
For the future, we also offer Smart Refill, our subscription option that automatically schedules your next orders in advance. It allows us to reserve your lenses with the manufacturer ahead of time so theyâre ready to ship when you need them, helping avoid waits like this and keeping your supply seamless.
If youâd rather not wait for this order, we can of course arrange a full refund right away. Just let us know your preference and weâll take care of it immediately.
WeLoveLenses ããã®åç
Thank you so much, Charlene! We truly appreciate your continued trust over the years. It means a lot to us. Weâre happy to hear youâre satisfied, and we look forward to serving you again soon!
sent promptly and received within a fewâŠ
sent promptly and received within a few days
2026幎1æ9æ¥
WeLoveLenses ããã®åç
Hello Ruth,
Thank you for your feedback!
Weâre glad to hear that your order was sent promptly and reached you within just a few days. We truly appreciate you taking the time to share your experience.
Solutions Based Company!
My original order was delayed due to lots of factors, holiday timing, shipping and untlimately suppliers wer out of stock.
Kamil Ostolski helped me and he was the best. He emailed me back promptly with realistic expectations and gave me so many solutions to my issue.
In the end we came to the conclusion that cancelling my contacts and ordering a different brand would be the quickest way forward (i needed my contacts asap - for obvious reasons). Those lenses came quickly and efficiently.
Even though my original order wasn't the smoothest, the way the team handled it was super cool, they fixed the issue and the 2nd go was seamless and it made me want to order from them again :)
To add, I had ordered from them prior to the above incident and it went super smooth. So I think the supplier issue was a very rare occurrence! 10/10
2026幎1æ9æ¥
WeLoveLenses ããã®åç
Hello Marissa,
Thank you for your wonderful review! Weâre sorry about the initial delay, but glad we could quickly find the best solution together. Kamil is very happy to know his support made a difference.
Weâre delighted the replacement lenses arrived smoothly, and we truly appreciate your patience and trust. Thanks again for the 10/10 â weâre always here if you need anything!
Good service from ordering to delivery.
Very friendly people reply on inquiries you may have, and they answer very quickly. Easy to order, and youâll have feedback on deliveries along the way.
2025幎12æ24æ¥
WeLoveLenses ããã®åç
Dear Berit,
Thank you so much for taking the time to share your experience! Weâre really happy to hear everything went smoothly from ordering to delivery and that our team was able to assist you quickly.
Itâs great to know you found the process easy and appreciated the delivery updates along the way. We truly value your feedback and look forward to helping you again in the future.
WeLoveLenses ããã®åç
Thank you so much for your kind words! Weâre thrilled to hear you had an amazing experience with our service. Your feedback means a lot to us and motivates our team to keep delivering the best possible support.
My order never showed up
My order never showed up, but I'm still optimistic about their service for next time.
2025幎12æ16æ¥
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WeLoveLenses ããã®åç
Hi Ivan,
Thank you for reaching out. Weâve checked our system and couldnât find any order under your name. Could you please confirm your order number or the email address used during checkout?
For faster assistance, please contact us directly at info@welovelenses.com and weâll be happy to help resolve this for you.
WeLoveLenses ããã®åç
Hi Sandra,
Thank you so much for your kind words! Weâre thrilled to hear that youâre happy with the quality of our products, competitive prices, and fast delivery. Your feedback means a lot to us and motivates our team to keep delivering the best service possible.
If you ever need assistance or have any questions, feel free to reach outâweâre always here to help!
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