whybuynew レビュー 

4,225
TrustScore 5段階評価の4

4.1

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Very unhelpful staff Feel like they don’t even talk among themselves. What started off as a simple address change request resulted in the item getting cancelled incorrectly, when I specially r... もっと見る

5つ星のうち5の評価

Second order both came next day they were package verry good nice and safe I give five stars.the decks are refurbished and in mint condition (they look new) I'm verry happy with these guys and will be... もっと見る

5つ星のうち5の評価

I purchased my controller in 2018, the after care service recieved from these guys are worth more then all the gigs in a life time... I have asked for advice and help, always getting the best res... もっと見る

5つ星のうち5の評価

Extremely helpful staff.Wanted some replacement bolts for some gorilla tripod speaker stands and was given this company as a gorilla supplier.Absolutely top service.Paid a very fair price and within 3... もっと見る

企業情報

  1. 楽器屋
  2. DJ 機材店
  3. 電子機器店
  4. ハイファイ店
  5. ホビーショップ
  6. 楽器店

さまざまな外部ソースから提供された情報

Established for over 15 years, whybuynew.co.uk is one of the leading DJ and Music websites in the UK specialising in New, Used & B-Stock. We are fanatical about everything DJ and employ experts in all areas to advise customers about their passion. Your passion is our passion and we have all the latest gear in stock at the best prices available. Based in Colchester we have over 30,000 square feet of warehouse space along with a busy superstore with ample parking. Please email, call or visit us to discuss your DJ and music requirements.


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4.1

ほぼ満足

TrustScore 5段階評価の4

4225件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.1

すべてのレビュー

(4,225)

過去12か月のレビュー数: 6

レビューを書く
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5つ星のうち5の評価

Great service

Great service. The product I ordered was not in stock but Why Buy New kept me fully informed and delivered within two days of receiving the items in stock.
Highly Recommended for service and price

2022年3月2日
5つ星のうち5の評価

Easy experience

Ordered the Serato DJ Pro Club Kit License,

No hassle, no need to chase, easy fast time, all set up and sorted no problem - can confirm working as well

Would use again

2022年2月21日
自発的なレビュー
5つ星のうち3の評価

Warrenty repairs are terrible

I have used them before and have never had a problem but on this occasion it has been a nightmare, I ordered a pair of Denon SC6000's after 2-3 months a fault became apparent with one player, they promptly arranged a courier to collect. I eventually got it back repaired 8 weeks later. I know a lot of this delay was due to Denon but 2 or 3 weeks of it was also due to Whybuynew not sending it to Denon promptly.

2022年2月15日
自発的なレビュー
whybuynew ロゴ

whybuynew からの回答

Hi

I am very sorry you have experienced issues with your repair.

I have looked into this for you and I can see that there was an initial delay of one week as the supplier requested more information about the fault in order for us to proceed. I can see that you then kindly provided that information and the item was subsequently returned for repair. Unfortunately, following on from this, the situation has been exacerbated due to the technical department dealing with your repair at the supplier has been severely understaffed due to Covid. This has meant that they have been unable to turnaround the repair within their normal timeframe and has regrettably affected the service you have received.
I am very sorry for the delay you have experienced and our service manager has marked this as a priority case with the supplier to get you reunited with your item as soon as possible

Kind Regards Darren

5つ星のうち5の評価

After my negative comments the other…

After my negative comments the other day I have deleted
I have praise Darren for getting in touch and sorting my mic out (it was a simple case of not receiving an email that Darren had sent )so hats off to Darren and team

2022年2月10日
自発的なレビュー
5つ星のうち1の評価

Choy

Choy
Quick delivery and smooth, but the packaging is like rubbish, they stick together with packaging tape put inside the black bag stick the level and done, no bubble wrap no box, the original box looks like returned item. That's how they pack my order resulting damage my item. But anyway the refund is like a jet so quick and easy. Thank you why buy new for my refund

2022年2月4日
whybuynew ロゴ

whybuynew からの回答

Hi

Thanks for your message. First off thankyou for your positive comments. Bearing in mind that you had some frustration with this order it is very kind of you to take the time to do so.

Please accept my apologies regarding the packaging. I have investigated into your comments and I can assure that it was a new item sent out, however in this instance our full dispatch procedure was not adhered to by a new member of our dispatch team. Both he and I offer our apologies and we have put some changes in place to avoid this happening again.

I hope this doesn't put you off coming back to us in the future and I wish you all the best

Kind Regards Darren

5つ星のうち5の評価

Excellent Service!

Whybuynew came up trumps when I was looking for a certain record player - the Ion Superior - for my husband's birthday. It was out of stock, every where I looked, but emailed Whybuynew to ask them to let me know when they had it back in again. Received an email back, just about a week ago, to say they had more in. I was delighted! Placed an order and within 5 days the record player arrived. They sent regular updates, by email, to inform me when the order was processed and that it had been dispatched. Very efficient. I would most certainly use Whybuynew again and will definitely recommend them to friends. Thank you for your quick and efficient service, Whybuynew.

2022年2月2日

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