I would like to give a huge thank you to Damian at Wickes Anerley for providing the best customer service I have ever experienced. He was incredibly helpful, patient, and attentive throughout, tak... もっと見る
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Despite booking and getting a confirmation (and a request for feedback afterwards) we got there to find our allotted person no longer works for Wickes and apparently they never have planners working o... もっと見る
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Last year, I was looking to add a couple of units, but they were a bit expensive, so I was directed downstairs. While wandering around, not entirely sure what I needed, Amina noticed that I probably l... もっと見る
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I think the best thing about Mo is that he is customer-focused and doesn't try to sell you what you don't want or need, there is nothing worse than a pushy sales person! Mo has a lot of product knowle... もっと見る
企業が回答しました
企業情報
Wickes - Anerley について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
14 Anerley Station Road, Penge, London, SE20 8PY, 英国
- +442087784881
4.7
優良
352件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Valdrin was very helpful!
2025年10月2日
自発的なレビュー
Wickes - Anerley からの回答
Hi Fran, we're happy to hear that the assistance was helpful. We appreciate you taking the time to share your positive experience with us. -LG
Great attention even on a very low value purchase.
I picked up two similar products from the plumbing section and went towards a small group of staff who were assisting another customer. When they finished, they turned to me and I said I wanted to ask for an "expert opinion" to decide between the two products.
A lady introduced herself as the expert - she had previously worked at a plumbing superstore - and a decision was made.
On returning home, I installed the recommended pipe connector and, lo and behold, the expert was proved correct, and all this for a £4 sale.
Very pleased I went there and would recommend.
2025年9月25日
自発的なレビュー
Wickes - Anerley からの回答
Hey there, thanks for your wonderful feedback and I'm delighted that our plumbing expert in our Anerley store was super helpful throughout your visit! - Dylan
Abbie great service 👍🏿
2025年9月19日
自発的なレビュー
Wickes - Anerley からの回答
Hi YOHANNA ANDREA, thanks for the kind feedback. - LC
Great staff
I had a very great experience at this store. The staff are very helpful and friendly, with great product knowledge and a keen urge to present great customer service. Especially a staff member called Joe who tended to my needs and even went over and beyond to carry what I had purchased to my car.
2025年9月4日
自発的なレビュー
Wickes - Anerley からの回答
We appreciate you sharing your positive experience. We're happy to hear that our staff were helpful and friendly, providing great customer service and product knowledge. We appreciate your comments. -AK
A big thanks to Kamron at Wickes…
A big thanks to Kamron at Wickes Anerley who was so kind and helpful. He fetched a trolley in the store and loaded it with many heavy bags and then into my car. A great guy.
2025年9月16日
自発的なレビュー
Wickes - Anerley からの回答
Hi Timothy, we're happy to hear that you had such a positive experience! We appreciate you taking the time to recognise our team member's helpfulness and kindness. -LG
Amazing service
We went to Anerley wickes branch. Needed help with some stuff. Kay helped us. She is an amazing person. Her customer service skill are outstanding.
2025年9月14日
自発的なレビュー
Wickes - Anerley からの回答
Hi, Monika. Thank you for taking the time to share your review with us. I'm delighted to see that Kay was helpful during your visit to our Wickes store in Anerley. Thank you again for your kind feedback. - Scott H
Had exactly what I was looking for
Had exactly what I was looking for. Shout out to Val / Van (can’t remember) for sorting me out
2025年9月13日
自発的なレビュー
Wickes - Anerley からの回答
Hi, Mohamad. Thank you for taking the time to share your review with us. I'm happy to see that you were able to find the items you were looking for. Thanks again for your kind feedback. - Scott H
Helpful store staff
I have been to my local Wickes (Anerley) many times, and have always found the staff helpful. A special thanks to Joe who assisted me on my last visit.
2025年9月10日
自発的なレビュー
Wickes - Anerley からの回答
Hi Uncle Luke, We appreciate you taking the time to leave your review! We're happy to hear that our Anerley team is helpful and that you received assistance during your visit. -LG
Appointment booked
Appointment was on time and Sreedevi was very helpful and knowledgeable.
2025年9月10日
自発的なレビュー
Wickes - Anerley からの回答
We appreciate you sharing your feedback. We're happy to hear that your appointment was on time and that Sreedevi was helpful and knowledgeable.
- PP
Great staff and store
I use the anerley store alot and the staff are always friendly and helpful. Anna was exceptionally helpful with loading my purchases into the car.
2025年9月9日
自発的なレビュー
Wickes - Anerley からの回答
We appreciate you taking the time to leave a review! We're happy to hear that the staff are always friendly and helpful, especially Anna helping load your purchases to your car.
- PP
Wickes - Anerley からの回答
Thanks for taking the time to share your review. Great to hear Anna from the Anerley store was helpful during your visit.
- PP
That's the place to shop
Anna is always happy to help thanks to her and her colleagues this is the store of my choice. Staff always know where to find things and always approach customer with a smile on their faces
2025年9月9日
自発的なレビュー
Wickes - Anerley からの回答
Hi Daniel, thank you for taking the time to leave a review. We are really happy to hear that Anna and her colleagues are always happy to help when you are in the store. We really appreciate your comments. -LG
Great customer service
Gojart provided great customer service In the store today, helping my mum to load several packs of wood floor into the car. She really appreciated his assistance.
2025年9月8日
自発的なレビュー
Wickes - Anerley からの回答
Hi Jeff, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gojart in our store and that they provided you with useful help. -AH
Wickes - Anerley からの回答
Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that you get everything you need. -AH
Great service from Anna
We visited the wicked store and was served by Anna, such a friendly and fantastic customer service with similarly friendly co workers!
2025年9月8日
自発的なレビュー
Wickes - Anerley からの回答
Hi Sienah, thank you for taking the time to leave a review. We are happy to hear that Anna provided you with friendly and fantastic customer service. -LG
Very helpful staff ALWAYS!
Very helpful staff ALWAYS!
Today, I had to buy plaster boards & 40 litres of paint…..
Harrison, was the most helpful and pleasant man, nothing for him was too much trouble.
Harrison found me a trolly, got my plaster board and paint.
Then proceeded to load my car.
Hold on to him WICKS, great employee.
Thank for your help today Harrison, most kind.
2025年9月8日
自発的なレビュー
Wickes - Anerley からの回答
Hi Jiggs,
We appreciate you sharing your experience with us. We are so glad to hear that Harrison was helpful and went the extra mile to assist you with your purchase and loading.
-Ellysse
Staff is so supportive
Staff is so supportive , Anna was a lovely women , she spent maximum time us guide us in proper way , Hails for the lady
2025年9月8日
自発的なレビュー
Wickes - Anerley からの回答
Hi Khan,
We appreciate you taking the time to leave us your feedback! We're happy to hear that our staff is supportive and Anna provided you with proper guidance.
-Ellysse
Harry is the best
Harry is the best, so knowledgeable, polite and helpful, the kind of young man you wouldn't mind your daughter dating!
2025年9月8日
自発的なレビュー
Wickes - Anerley からの回答
We're happy to hear that you found Harry to be knowledgeable, polite, and helpful. We appreciate your positive feedback and are glad you enjoyed your experience. -AK
Used the shop a number of times
Used the shop a number of times. A good choice of goods. What is important the employees are very knowledgeable and friendly, Yass is exceptionally helpful every time when we purchase goods or place orders. The shop is clean and well organized.
2025年9月6日
自発的なレビュー
Wickes - Anerley からの回答
We appreciate you taking the time to share your positive experience! We're happy to hear that you find our shop to have a good choice of goods and that our employees are knowledgeable and friendly, especially Yass.
-AK
Great
We visited the Wickes store in Anerley and were served by Afrim. He was extremely helpful, answered all of our questions, and gave us great recommendations. His friendly approach made our experience so much easier, and we left very happy. Thank you, Afrim!
2025年9月6日
自発的なレビュー
Wickes - Anerley からの回答
We appreciate you taking the time to share your positive experience. We're so glad to hear that Afrim was helpful and provided great recommendations, making your visit easier. -AK
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