Wickes - Baguley レビュー 

257
•
TrustScore 5段階評価の5

4.8

456 Altrincham Road, Manchester Greater Manchester, M23 9BL, GB

•

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5つ星のうち5の評価

We have used the kitchen design services at Wickes Baguley twice and we are currently in the process of designing and purchasing our third kitchen. Hayley has been our designer each time and it still... もっと見る

企業が回答しました

5つ星のうち5の評価

Another great experience with the design team. We had our bathroom completely redesigned by Hayley. She took all our concerns and ideas we wanted for the bathroom on board to design a space we are pr... もっと見る

企業が回答しました

5つ星のうち1の評価

Absolute waste of time. The Baguley store had no one on the kitchen section on three successive occasions I visited. Asked the customer service desk for advice who told me to book an appointment on li... もっと見る

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5つ星のうち5の評価

⭐️⭐️⭐️⭐️⭐️ Hayley is a standout star Hayley has been incredible. She designed a stunning bathroom and kitchen for us, listened to everything we wanted, and gave expert advice that genuinely im... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Baguley について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • 456 Altrincham Road, Manchester, Greater Manchester, M23 9BL, 英国

  • +441619451225

4.8

優良

TrustScore 5段階評価の5

257件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(257)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I went in to wicks Altrincham because…

I went in to wicks Altrincham because it was very convenient from where I was working to pick up the materials I needed. I would just like to say the staff were very helpful especially IKE who was manning the checkout. He was very cheerful and very helpful. Thankyou.

2026年1月28日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

HI Dave, Thanks for taking the time leaving your review. We are happy to hear that Ike and the staff at the Altrincham store had everything you needed and showed the level of customer service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

5つ星のうち5の評価

Great helpful staff

We popped into the store after work, staff were very friendly and helpful. The guy on the paint section was very knowledgeable and gave great advice. The guy on the checkout Ike was very funny & friendly despite it being 6:30 ish he gave excellent customer service.

2026年1月27日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi Fran, Thank you for telling us about your visit to our Baguley store and the great customer service your received from our colleagues. In particular Ike on the checkout. Many thanks for your five-star review. DG

5つ星のうち5の評価

What made this great was your employee

What made this great was your employee; Ike.
Lovely guy. Really engaging, knowledgeable and very funny. Not just yesterday, but every day.
Not just my opinion, there is constant banter with all his customers.

2026年1月23日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi Mr SB.

We're happy to hear that you found our employee engaging and knowledgeable. It's great to know they consistently provide excellent support to our customers.- PP

5つ星のうち5の評価

Myself and my husband shopped to today…

Myself and my husband shopped to today in your Baguley store .
I have never had such wonderful customer service ever in all my years of shopping .
Nothing was to much trouble , so helpful polite and both members of staff are a credit to your store .
Ike and Alicia were both absolutely wonderful ! Ike even helped us both with our heavy purchases to the car .
Thankyou both so very much .

2026年1月23日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi Caroline.

We appreciate you taking the time to leave us such wonderful feedback. We're delighted to hear that you received such wonderful customer service during your shopping experience. We're glad the team were so helpful and assisted you with your purchases!
- PP

5つ星のうち5の評価

New kitchen from Wickes

Hayley, every step of the way was on top of every aspect from design to completion. Expert knowledge, great advice, quality products coupled with the installation team of Jak and Raf who worked so hard to skillfully build our kitchen and finished two days earlier than projected. All relatively stress free. Sounds too good to be true but believe me, I’m a very happy customer. Thank you Hayley Jak and Raf.

2026年1月22日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

We appreciate you sharing your experience. We're happy to hear that every aspect of your kitchen project was handled so well by Hayley, from design to completion, with a skilled installation team in the form of Jak and Raf. Thank you for your positive feedback! We hope you enjoy your new kitchen for many years to come! -AK

5つ星のうち5の評価

Customer service at its best

As soon as I approached Ike, he was so friendly, helpful and totally professional. He couldn't have done more to resolve my query. And his colleague too was so helpful with providing me with the exact paint I needed. I didn't even know the paint could be mixed for just what I needed it for. And when I went to pay, Ike again was so cheerful. Such a refreshing experience. I will definitely be back. Please give Ike a pay rise/bonus. He deserves it.

2026年1月22日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hey JC, thank you for your five-star feedback, and I'm delighted that Ike was super helpful throughout your visit to our Baguley store! - Dylan

5つ星のうち5の評価

Ike is so helpful

Ike is so helpful, chatty and friendly every time I go in. A great store

2026年1月21日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi Thomas, we're happy to hear that our employee is helpful, chatty, and friendly. We appreciate you taking the time to leave us this great feedback. -LG

5つ星のうち5の評価

Amazing Customer Service 10/10

Amazing Customer Service 10/10
Visited the Baguley store today and have to give credit where its due the staff where helpful, knowledgeable and very helpful. Can't praise Ike enough for helping with ordering an online item.

2026年1月21日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi Marc, we appreciate you taking the time to share your experience. We're happy to hear that our staff were helpful and knowledgeable, especially with the online order. -LG

5つ星のうち1の評価

Bad customer service

I called in to pick up a roof access trap that was only one left and I went to customers service and asked about it and to check if it was okay because the box was all damaged and opened and as I am disabled and I had the service dog with me I ask us a surveys for help and they had me standing there for 10 minutes didn't say we'll get someone to check it for you so I left and then I found it's office customer service and they were much helpful as well they said they will report it to the manager and that's as far as it went very bad service will never use them again

2026年1月17日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hey B.j, thank you for your valuable feedback and I'm sincerely sorry to learn about your experience in our Baguley store. If you need further help with this please reply back to the private message I've sent you on trustpilot. - Dylan

5つ星のうち5の評価

Wickes Baguley.. our 'go to' place

We have been calling into Wickes, Baguley several times a week for two years (as we are renovating a house) The staff are polite and helpful. One Assistant called Ike is an absolute credit to your organisation- always smiley, helpful and chatty.

2026年1月15日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

We're happy to hear that our team has consistently provided you with excellent service during your home renovation project. We appreciate your kind words and are glad that Ike made a positive impression. -AK

5つ星のうち5の評価

Ike is excellent

Ike is a very polite, friendly and helpful member of staff at the Wickes, Baguley store. A charming man and an asset to the company.

2026年1月14日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi, John. Thank you for taking the time to share your review with us. We are really pleased to see that Ike was very polite, friendly and helpful during your visit to our store in Baguley. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Absolutely fantastic help and advice…

Absolutely fantastic help and advice from Mirza from start to finish. The kitchen is really great and my small query after the fit was answered straight away

2026年1月9日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

We're happy to hear that you had a great experience! It's wonderful that the assistance and guidance provided from Mirza was helpful and that you are pleased with the kitchen. We appreciate your feedback and hope you enjoy your new kitchen for many years to come! -AK

5つ星のうち5の評価

ordered on line

ordered on line, got a texted message 15 mins later saying ready for collection, went to the store showed my cose and a very nice lad called Ike went and got my order So all very straight forward

2026年1月6日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hey Tom, thanks for your positive feedback, and I'm glad that you enjoyed the click and collect service in our Baguley store! - Dylan

5つ星のうち5の評価

Tony at the Baguley store was amazing

Tony at the Baguley store was amazing - v helpful and accommodating my design tweaks for my bathroom. He’s an asset to the brand.

2026年1月5日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi Rebecca.

We appreciate your positive feedback! We're happy to hear that our team member was so helpful and accommodating with your bathroom design.- PP

5つ星のうち5の評価

Great friendly staff

Ike was incredibly friendly, helpful and cheerful, he made it a great shopping experience

2025年12月18日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi L.B, Thank you for taking the time to share your feedback. It is great to hear that you had a positive experience with us. -SM

5つ星のうち5の評価

Hayley is a standout star 🌟

⭐️⭐️⭐️⭐️⭐️ Hayley is a standout star

Hayley has been incredible. She designed a stunning bathroom and kitchen for us, listened to everything we wanted, and gave expert advice that genuinely improved our plans.
She took ownership from day one — every issue handled fast, every update communicated clearly, and she’s still checking in now. That level of care is rare.
Hayley goes above and beyond, every single time. Professional, personable, and absolutely committed to getting it right.
A true asset to the company. We couldn’t be more grateful.

2025年12月30日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi Karen, Thank you for telling us about your visit to our Baguley store and in particular the excellent customer service your received from our colleague Hayley. We are pleased that you are very happy with the designs of your new kitchen and bathroom and hope you will enjoy these for many years to come. Many thanks for leaving Hayley a five-star review. DG

5つ星のうち5の評価

Baguley Store Experience

I went in to the Baguley store today to purchase a large pot of paint. The employee, Ike, kindly offered to help me as I have a knee injury that makes it difficult for me to walk. He took the paint to the till and processed the purchase and kindly offered to take it to my car. It is a brilliant example of customer care and what an asset he is to the company.

2025年12月30日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi Ian, we appreciate you sharing your experience. We are so glad to hear that our employee was helpful and went the extra mile to assist you with your purchase, especially given your knee injury. It's great to know you experienced such excellent customer care. -LG

5つ星のうち5の評価

Customer service

A big thank you to Ike for his help in finding what I needed as this was not my local store and what he didn't know he acquired the help of his colleagues, all done with a big smile

2025年12月16日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi Richard, Thanks for taking the time to leave your review. We are happy to hear that Ike was able to help find the items that you needed. Thanks again for the kind feedback. -JL

5つ星のうち5の評価

Polite

Polite, lovely lady, Keeley helped me with my paint mixing & then at a later date with my cross tree. I have anxiety, so really appreciated her she’s a credit to Wickes.

2025年12月7日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hi, Shaunna. Thank you for taking the time to share your review with us. We are delighted to see that Keeley was polite, and friendly, helping you mix the paint you needed. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Friendly and knowledgeable

Tony was at the Wickes in Baguley was very knowledgeable and friendly. He got me a good deal and i recommend giving Wickes a try.

2025年12月13日
自発的なレビュー
Wickes - Baguley ロゴ

Wickes - Baguley からの回答

Hey Robert, thanks for your five-star review, and I'm delighted that Tony in our Baguley store was able to help you out! - Dylan

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