Julie made a real difference to our shop, informative, helpful, patient and with a friendly smile. Then a bit later we interacted with Zoe who again delivered such super service. They are both a rea... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Dawn was so helpful with trying to open the discount code for me.it seems i have a trades access but i cant get into it. She advised me, gave me details to contact HQ and now we have a chatter when... もっと見る
企業が回答しました
Very helpful staff making the task of negotiating check out with a heavy trolly so much easier. Special call out to Dawn.
企業が回答しました
Would give 0 stars if this was an option. Company only interested in selling itms, not their customers! From delivery, customer service centre, right through to senior management poor customer servic... もっと見る
企業が回答しました
企業情報
Wickes - Bedford について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Riverfield Drive, Perkins Road, Bedford, Buckinghamshire, MK41 0UE, 英国
- +441234271569
4.8
優良
113件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great place to shop.
Very helpful staff making the task of negotiating check out with a heavy trolly so much easier. Special call out to Dawn.
2026年8月7日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Alison. Thank you for taking the time to share your review with us. We're really pleased to see that you found our staff to be helpful, especially Dawn, who provided great customer service. Thank you again for your kind feedback. - Scott H
Visited store this morning
Visited store this morning. Product in stock. Staff were helpful friendly and polite Dawn went the extra mile and helped us with product advice . Would always use this store
2026年8月7日
自発的なレビュー
Wickes - Bedford からの回答
Hi Bob, We're so pleased to hear you had such a positive experience in our store! It's wonderful to know Dream was helpful and friendly, and that you received great product advice. - Sean
Dawn was so helpful
Dawn was so helpful with trying to open the discount code for me.it seems i have a trades access but i cant get into it.
She advised me, gave me details to contact HQ and now we have a chatter when she serves me.
Nice atmosphere and very helpful.
2026年8月6日
自発的なレビュー
Wickes - Bedford からの回答
Hi Gail, We're so pleased to hear that Dawn was able to provide such helpful assistance with your discount code and that you had a positive experience. Thank you for sharing your kind feedback with us! - Sean
Super Customer Service
Julie made a real difference to our shop, informative, helpful, patient and with a friendly smile. Then a bit later we interacted with Zoe who again delivered such super service. They are both a real asset to Wickes! Great recruitment!
2026年7月22日
自発的なレビュー
Wickes - Bedford からの回答
We're so pleased to hear about your positive experience, Bernie! It's wonderful that Julie and Zoe were informative, helpful, patient, and delivered such super service. Thank you for your fantastic feedback. - AB
Zoe at Bedford Wickes could not have…
Zoe at Bedford Wickes could not have been more helpful, she solved a problem I had with arranging a delivery. Thank you for being so kind and friendly.
2026年7月16日
自発的なレビュー
Wickes - Bedford からの回答
We're so pleased to hear about your positive experience and that Zoe was able to resolve your delivery issue with such kindness and friendliness. Thank you for your wonderful feedback! - AB
Bedford store
Bedford store. Dawn was very helpful and chatty.
When asked for location of spindles for balustrades, one assistant looked blank - had never heard of the word!
2026年7月10日
自発的なレビュー
Wickes - Bedford からの回答
Hi, John. Thank you for taking the time to share your review with us. We're really pleased to see that, Dawn, was friendly and chatty during your visit. Thank you again for your valuable feedback. - Scott H
good customer service
i went to wicks to find some paint and thanks to Dawn i was able to find what i was looking for in the massive selection of paint they had.
2026年7月9日
自発的なレビュー
Wickes - Bedford からの回答
Hi James, We're delighted to hear that you had such a positive experience finding the perfect paint with our assistance! We appreciate you taking the time to share your feedback. - Sean
Further to a visit at Wicks Bedford
Further to a visit at Wicks Bedford, it was great to young staff members went out of there way to help me it was a breath of fresh air, consider the heat today I always believe this starts at management keep up the good work.
2026年7月7日
自発的なレビュー
Wickes - Bedford からの回答
Hey Quin, thanks for your amazing review, and I'm glad you enjoyed the service from our staff at our Bedford store! - Dylan
I met a very professional guy who spoke…
I met a very professional guy who spoke to me about the telescope ladder and how good it is to work with.
2026年7月4日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Cyprian. Thank you for taking the time to share your review with us. We're pleased to see you found our colleague professional and that they were able to provide helpful information about the telescopic ladder. Thank you again for your kind feedback. - Scott H
Always have great customer service from…
Always have great customer service from Wickes Bedford, great staff and extremely helpful
2026年7月4日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Brandon. Thank you for taking the time to share your review with us. We're really happy to see that you're pleased with the customer service provided by our team in Bedford. Thank you again for your kind feedback. - Scott H
Dawn was very friendly and helpful
Dawn at the Bedford store was very friendly and helpful
2026年7月3日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Bryan. Thank you for taking the time to share your review with us. We're really pleased to see that Dawn was friendly and helpful during your visit. Thank you again for your kind feedback. - Scott H
Bedford store is first class
Bedford store is first class. Bought kitchen units for my own kitchen. Very happy with units. I was served by Zoe who was so helpful and pleasant. Big thank you to Zoe.
2026年6月11日
自発的なレビュー
Wickes - Bedford からの回答
Hi Stephen, we are so pleased you had a first-class experience at our store and are happy with your kitchen units. We appreciate your kind words about Zoe. -LR
I went into your Bedford store this…
I went into your Bedford store this morning, Zoe couldn’t of been more helpful, I’m not tech savvy what so ever & she was very patient with me & explain what to do, however me not being tech savvy Zoe took the time to do it all for me.
Thank you Zoe for helping
2026年6月11日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Raymond. Thank you for taking the time to share your review with us. We're really pleased to see that, Zoe, was helpful and friendly during your visit to our Wickes store in Bradford. Thank you again for your kind feedback. - Scott H
Had an issue ordering 10 internal…
Had an issue ordering 10 internal doors. Danny came to help me and he was fantastic.
Even though I landed up not being able to get the doors I need, Danny took the time and tried to sort it for me for a good half hour.
Can you please pass on my thanks to this young man, his customer service skills are very good indeed.
I'll be back for some more stuff after today, thanks Danny. 👊
2026年6月6日
自発的なレビュー
Wickes - Bedford からの回答
Hey Steve, thank you for your five-star review, and I'm glad to know that Danny was super helpful and friendly during your visit to our Bedford store! - Dylan
Wickes - Bedford からの回答
Hey Martin, thanks for getting in touch, and I'm delighted that Dawn was super helpful during your visit to our Bedford store! - Dylan
Zoe - Brilliant Customer Service Wickes Bedford.
A huge thank you to Zoe for her help and assistance in setting up my Trade Account today. Her extremely helpful attitude and patience has provided me with the knowledge and understanding of the purchase, ordering and delivery processes provided by Wickes.
As a newly established builder this is just the kind of support I needed when buying a variety of tools and materials for a local construction contract.
Thank you Zoe; your help has guaranteed my future business and purchases from Wicked Bedford Branch.
2026年6月5日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Stephen. Thank you for taking the time to share your review with us. We’re delighted to hear that, Zoe, was so helpful and supportive in setting up your Trade Account, providing excellent customer service. We look forward to supporting your future projects at our Bedford branch. Thank you for your kind feedback. - Scott H
Had an amazing experience designing a…
Had an amazing experience designing a new shower room. Billy was exceptionally kind and helpful. He showed amazing patience with us and came up with a perfect design. Can’t thank him enough he is a real asset to Wicks.
2026年5月31日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Linda. Thank you for taking the time to share your experience with us. We're really pleased to see that your design consultant, Billy, was really kind and helpful, creating a perfect design for your new shower room. Thank you again for your kind feedback. - Scott H
Dawn was so helpful yesterday when I…
Dawn was so helpful yesterday when I needed to exchange an item.
I shall soon be back for more items.
2026年5月28日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Pauline. Thank you for taking the time to share your review with us. We're happy to see that, Dawn, was really helpful during your visit to exchange an item. Thank you again for your kind feedback. - Scott H
Lillian was very helpful
Lillian was very helpful, she went far beyond the norms just so I can find the product I was looking for. 10/10 for her kindness, attitude and eagerness to help!
2026年5月28日
自発的なレビュー
Wickes - Bedford からの回答
We are so glad to hear about your positive experience! We appreciate you sharing your kind words about Lillian's helpfulness and eagerness to assist you. - AB
Very happy. London helped us a lot
Visited your store in Bedford twice today. Your customer service was really great. Your staff helped us a lot and the ladies at the till were really helpful. London helped us carry our things and unload th in the car when we were struggling and reassured us, even though the store was about to close he didn’t make us feel it was an effort for him. Very happy. Thank you
2026年5月28日
自発的なレビュー
Wickes - Bedford からの回答
Hi Amy, we are so pleased to hear about your positive experience at our Bedford store. We appreciate your kind words about our staff's helpfulness and the excellent customer service you received. Thank you for your feedback. -LG
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