I go to Wickes regularly for DIY supplies. At the Bedford branch Wickes have a 'Golden Girl'. Dawn is always ultra helpful, she is also knowledge about all things DIY, she is bright, breezy, kind and... もっと見る
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Would give 0 stars if this was an option. Company only interested in selling itms, not their customers! From delivery, customer service centre, right through to senior management poor customer servic... もっと見る
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J R HAYES ELECTRICAL LTD was severed bu dawn very professional and helpful got me a good deal and a pleasure to be severed by her. A credit to wicks bedford branch
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I must say that the staff are fantastic at the Bedford store. Kirsty, James M & Micheal have an incredible knowledge base and will always go the extra mile. They show kindness and incredible attention... もっと見る
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企業情報
Wickes - Bedford について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Riverfield Drive, Perkins Road, Bedford, Buckinghamshire, MK41 0UE, 英国
- +441234271569
4.9
優良
162件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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Friendly welcome
Walked in to Wickes and was met by Dawn who was manning a stand for Wickes Community
Such a warm friendly and helpful person 😊
2026年11月4日
自発的なレビュー
Wickes - Bedford からの回答
Hi Claire, Thank you for taking the time to share your review. We are pleased to hear that you had such a warm and helpful welcome at our community stand during your visit. Your kind feedback is greatly appreciated. - Sean
J R HAYES ELECTRICAL LTD was severed bu…
J R HAYES ELECTRICAL LTD was severed bu dawn very professional and helpful got me a good deal and a pleasure to be severed by her. A credit to wicks bedford branch
2026年10月29日
自発的なレビュー
Wickes - Bedford からの回答
Hi Jamie, We are absolutely delighted to hear about your fantastic experience at our Bedford branch. It is wonderful to know that you received such professional, helpful, and pleasant service, and that you were able to get a great deal. Thank you so much for taking the time to share your kind feedback and support. - Sean
I go to Wickes regularly for DIY…Golden Girl will always assist you!
I go to Wickes regularly for DIY supplies. At the Bedford branch Wickes have a 'Golden Girl'. Dawn is always ultra helpful, she is also knowledge about all things DIY, she is bright, breezy, kind and delightfully sincere. She really does make the customer experience pleasurable rather than a chore. She is a real gem and to be served by her is a 5 star experience. Wickes are very fortunate to have this 'Golden Girl' in their store. Keep smiling Dawn you always brighten up my day. Thank you so much. Andy Whittle
2026年10月23日
自発的なレビュー
Wickes - Bedford からの回答
Hi Andy, We are thrilled to hear about your wonderful experience at our store. It is fantastic to know that our team member provided such outstanding, knowledgeable, and cheerful assistance during your visits, making your shopping trips so enjoyable. Thank you for taking the time to share your lovely feedback, and we look forward to welcoming you back for your future DIY projects. -LG
Wickes - Bedford からの回答
Thank you for taking the time to leave your feedback. -AK
The lovely dawn helped me out so much…
The lovely dawn helped me out so much with a small problem I had with an online order
2026年10月8日
自発的なレビュー
Wickes - Bedford からの回答
Hi Savi, We are so pleased to hear that Dawn was able to assist you and quickly resolve the issue with your internet purchase. Thank you for taking the time to share your lovely feedback with us. - Sean
Shopped at the Bedford store today
Shopped at the Bedford store today. Zoe was very helpful with my purchase and even took time to help me open up a trade account. 😀👍
2026年10月5日
自発的なレビュー
Wickes - Bedford からの回答
Hello Ken, Thank you for taking the time to share your review. We are so pleased to hear that Zoe was able to assist you with your purchase and guide you through setting up a trade account. It is wonderful to know you had such a positive experience during your visit. -JG
We had a great experience designing our…
We had a great experience designing our new kitchen at the Bedford store. Our designer Oliver understood our measurements, was incredibly communicative and designed the kitchen to our exact needs.
2026年10月2日
自発的なレビュー
Wickes - Bedford からの回答
Hi Elyott. We are so pleased to hear about your great experience! It is wonderful to know that Oliver listened carefully to your requirements, maintained excellent communication throughout the process, and created a layout tailored to your exact needs. Thank you for taking the time to share your kind feedback with us. - Andrew
Oliver the Designer in the showroom was…
Oliver the Designer in the showroom was great. Very professional and calm manner. No question or request was to much. He is an asset to his company.
2026年10月3日
自発的なレビュー
Wickes - Bedford からの回答
Hi Joseph. Thank you for taking the time to share such wonderful feedback about your experience in our showroom. We are delighted to hear that Oliver provided such calm, professional assistance and went above and beyond to answer all of your questions. Your kind words mean a lot to us, and we truly appreciate your business. - Andrew
Very Friendly Branch who always helpful
I have been visiting this branch for several years and have always been greeted by the friendliest staff who have assisted with my purchases.
Whilst the majority of staff are helpful including management, I would give a special mention to “ZOE” who goes the extra distance to give a personal service and assistance searching for products.
Well done to the management for maintaining what appears to be an enthusiastic and happy team.
Only one negative staff member who is problematic that lets my experience down “Mrs J”, I just avoid at all costs.
2026年10月1日
自発的なレビュー
Wickes - Bedford からの回答
Hi Michael. We are so pleased to hear about your long-standing loyalty and overall positive visits to our store. It is wonderful to know that Zoe has consistently gone above and beyond to provide personalized assistance and help you find what you need. We also appreciate your feedback regarding the rest of the staff and management. Thank you for sharing your valuable feedback with us. - Andrew
Zeo is the best she always make an…
Zeo is the best she always make an effort assisting me every time I go shopping.. I been doing shopping more often as im doing few property renovations and there's no hassle at all by Zoe's help..
I'm very thankful to wickes beford and especially Zoe she is really good and nothing to say BUT excellent 👏 👌
2026年9月29日
自発的なレビュー
Wickes - Bedford からの回答
Hi Albert, we are so pleased to hear about your fantastic experience! It's wonderful that our team member was so helpful and made your shopping trips hassle-free, especially with your property renovations. We appreciate your kind feedback. -LG
Well done Ella
Had a fantastic experience at the Bedford branch today .We met a young lady called Ella who was so friendly and helpful. She gave us an excellent buying experience, saved us money .Excellent customer service, will be coming back .
2026年10月1日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Tony. Thank you for taking the time to share your review with us. We're really happy to see that, Ella was friendly and helpful during your visit and helped save you money! Thank you again for your kind feedback. - Scott H
I must say that the staff are fantastic…
I must say that the staff are fantastic at the Bedford store. Kirsty, James M & Micheal have an incredible knowledge base and will always go the extra mile. They show kindness and incredible attention to detail especially today when I had an issue with some damages tiles they resolve it quickly and rectified the issue. That’s why I wouldn’t shop at any other DIY store.
2026年9月30日
自発的なレビュー
Wickes - Bedford からの回答
We are so pleased to hear about your fantastic experience at our Bedford store, Fiore! It's wonderful that Kirsty, James and Michael have incredible knowledge and always go the extra mile. We're especially happy that they showed kindness and attention to detail when resolving your issue with damaged tiles. - Andrew
Elle at the checkout was great
Elle at the checkout was polite, knowledgeable and efficient. Great service - thank you.
2026年9月27日
自発的なレビュー
Wickes - Bedford からの回答
We are so pleased to hear that Elle provided such polite, knowledgeable, and efficient service. We truly appreciate your kind words. -AK
Kirsty was very helpful and patient…
Kirsty was very helpful and patient with me
Great member of staff to have
2026年9月25日
自発的なレビュー
Wickes - Bedford からの回答
Hello Michael, We're so pleased to hear that Kirsty was so helpful and patient. We truly appreciate your kind words and positive feedback. -JG
Always polite and punctual
Always polite and punctual! Wickes delivery service is the best value around and very professional! 👍👌
2026年9月23日
自発的なレビュー
Wickes - Bedford からの回答
Hi Gary,
We're so pleased to hear that you found our delivery service to be polite and punctual. It's wonderful to know that you consider it the best value and very professional! -Ellysse
Great staff always treat us really good…
Great staff always treat us really good
Everybody is so helpful
2026年9月21日
自発的なレビュー
Wickes - Bedford からの回答
Hi Manpreet,
We're so pleased to hear that our team always treats you well and is so helpful. We truly appreciate your kind words. -Ellysse
Wickes - Bedford からの回答
We are so pleased to hear you had such a positive experience, Peter. We truly appreciate your kind words about the service you received from James. - Andrew
Ella has made a world of difference…
Ella has made a world of difference with her customer service. She made a return / exchange process very easy and efficient. She’s a true example of what customer service across the industry be like.
2026年9月20日
自発的なレビュー
Wickes - Bedford からの回答
Hello Mike, Thank you for such lovely feedback! It’s fantastic to hear Ella went above and beyond to make everything simple and stress-free for you. -JG
Excellent Example Of Customer Service/Experience
Went to the Bedford branch yesterday to buy some paint. The employee that dealt with me was nothing short of fantastic. Polite, respectful, knowledgable and made relevant small talk. I would suggest that this is just the employees general character - but such character really makes service standout. The product I bought is good, but I can get that anywhere to be honest. Service is what distinguishes such businesses from competition, and as is probably clear, I was grateful for the way in which I was served.
2026年9月16日
自発的なレビュー
Wickes - Bedford からの回答
Hi Nathan, We are so pleased to hear about your positive experience at our Bedford branch. It's wonderful that our employee's character and excellent service made such a difference. We appreciate your kind words. - Sean
Dawn always has great service and is …
Dawn always has great service and is always happy to help. Amazing customer service.
2026年9月18日
自発的なレビュー
Wickes - Bedford からの回答
Hi Mirek, we're so pleased to hear that our team member consistently provides great service and is always happy to help. We appreciate your wonderful feedback. -LG
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