I go to Wickes regularly for DIY supplies. At the Bedford branch Wickes have a 'Golden Girl'. Dawn is always ultra helpful, she is also knowledge about all things DIY, she is bright, breezy, kind and... もっと見る
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Would give 0 stars if this was an option. Company only interested in selling itms, not their customers! From delivery, customer service centre, right through to senior management poor customer servic... もっと見る
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J R HAYES ELECTRICAL LTD was severed bu dawn very professional and helpful got me a good deal and a pleasure to be severed by her. A credit to wicks bedford branch
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I must say that the staff are fantastic at the Bedford store. Kirsty, James M & Micheal have an incredible knowledge base and will always go the extra mile. They show kindness and incredible attention... もっと見る
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企業情報
Wickes - Bedford について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Riverfield Drive, Perkins Road, Bedford, Buckinghamshire, MK41 0UE, 英国
- +441234271569
4.9
優良
162件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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I have been using Wickes regularly for…
I have been using Wickes regularly for many years. I find most of the older staff very friendly and easy to talk to especially Dawn who is like a breath of fresh air and always brightens my day when I call in on the way to a job as she did today.
Unfortunately the young staff are often quite minimal in their eye contact and smiles as are many of their generation and more training and encouragement could be given to improve their public facing skills which make all the difference in feeling valued as a Wickes customer.
2026年8月27日
自発的なレビュー
Wickes - Bedford からの回答
We truly appreciate your long-standing loyalty and your kind words about our experienced team members. It's wonderful to hear that some of our colleagues consistently brighten your day. We also value your constructive feedback regarding our newer team members and their customer interactions. We are always looking for ways to enhance our service and ensure all our customers feel valued. -AK
The staff in the Bedford store are…
The staff in the Bedford store are always helpful and friendly and greet you with a smile , a rare thing these days in retail . Dawn served me today and as with the rest of the staff it was a pleasure well done to all the team !!!
2026年8月28日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Thank you for taking the time to share your review with us. We're really pleased to see that you found our staff at our Wickes store in Bedford to be friendly and helpful during your visit. Thank you again for your kind feedback. - Scott H
Dawn at the Bedford branch is such a…
Dawn at the Bedford branch is such a happy person to deal with.. great work all a Wickes long may it continue.
2026年8月27日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Neil. Thank you for taking the time to share your review with us. We're really pleased to see that, Dawn is always happy and friendly, making for a great shopping experience. Thank you again for your kind feedback. - Scott H
Wickes usually has everything I need…
Wickes usually has everything I need for my jobs, and I'm in and out in no time. I use Wickes weekly for all my carpentry work as the price's are fairly competitive to other builders yards. As I walk in, Dawn and one of the other ladies always say hello and are very polite to me. The usual staff at the checkout desks are very knowledgeable and helpful.
2026年8月27日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Thank you for taking the time to share your review with us. We really appreciate your continued support and for choosing Wickes for your carpentry projects. We're delighted to hear that you find our range, pricing and service consistently reliable. Dawn and the rest of the team will be pleased to know their friendly welcome and helpful support are making a positive difference. We look forward to seeing you again soon. Thank you again for your kind feedback. - Scott H
Dawn was very polite
Dawn was very polite, friendly, and professional. Extremely efficient and helpful. Excellent customer service!
2026年8月27日
自発的なレビュー
Wickes - Bedford からの回答
Hi Juan,
We're really pleased to hear that Dawn was polite, friendly, and professional. We appreciate your kind feedback. -Ellysse
Love my Wickes kitchen
We recently had a new kitchen from Wickes Bedford. Melanie was our designer. Her measuring on the home visit was spot on and when it came to deciding the final bits her advice was great. We chose Chester Reed Green for the kitchen but were unsure about worktops etc but with her help the final kitchen is great. We used our own installer so cannot comment on their installation services. Delivery was also excellent and the door that was delivered damaged was replaced immediately. Extremely happy with my new kitchen
2026年6月11日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Debra. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant, Melanie provided great advice and support throughout your design process. We're also pleased to see that the delivery was excellent and that you're extremely happy with your new kitchen. Thank you again for your kind feedback. - Scott H
Wickes Bedford
The staff in the Bedford store are always so helpful and polite. The store is clean and tidy and Julie who works on the tills is always to polite, helpful and cheerie. Thank you Wickes Bedford :)
2026年8月26日
自発的なレビュー
Wickes - Bedford からの回答
Hi Tracy, Great to see your review about our colleague Julie and the team at our Bedford store. We are pleased that you always have a great customer experience. We appreciate your business.
I was helped by Dawn today
I was helped by Dawn today whilst shopping in the Bedford store. Her knowledge of the Wickes products and her professionalism is amazing, plus such a warm personality made what should have been a pretty humdrum experience very pleasant indeed
Thanks very much Dawn!
ML
2026年8月21日
自発的なレビュー
Wickes - Bedford からの回答
Hi M L, We're delighted to hear about your fantastic experience! It's wonderful that Dawn provided such amazing knowledge and professionalism, making your visit very pleasant. We appreciate your kind words! - Sean
Great place to shop.
Very helpful staff making the task of negotiating check out with a heavy trolly so much easier. Special call out to Dawn.
2026年8月7日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Alison. Thank you for taking the time to share your review with us. We're really pleased to see that you found our staff to be helpful, especially Dawn, who provided great customer service. Thank you again for your kind feedback. - Scott H
Visited store this morning
Visited store this morning. Product in stock. Staff were helpful friendly and polite Dawn went the extra mile and helped us with product advice . Would always use this store
2026年8月7日
自発的なレビュー
Wickes - Bedford からの回答
Hi Bob, We're so pleased to hear you had such a positive experience in our store! It's wonderful to know Dream was helpful and friendly, and that you received great product advice. - Sean
Dawn was so helpful
Dawn was so helpful with trying to open the discount code for me.it seems i have a trades access but i cant get into it.
She advised me, gave me details to contact HQ and now we have a chatter when she serves me.
Nice atmosphere and very helpful.
2026年8月6日
自発的なレビュー
Wickes - Bedford からの回答
Hi Gail, We're so pleased to hear that Dawn was able to provide such helpful assistance with your discount code and that you had a positive experience. Thank you for sharing your kind feedback with us! - Sean
Super Customer Service
Julie made a real difference to our shop, informative, helpful, patient and with a friendly smile. Then a bit later we interacted with Zoe who again delivered such super service. They are both a real asset to Wickes! Great recruitment!
2026年7月22日
自発的なレビュー
Wickes - Bedford からの回答
We're so pleased to hear about your positive experience, Bernie! It's wonderful that Julie and Zoe were informative, helpful, patient, and delivered such super service. Thank you for your fantastic feedback. - AB
Zoe at Bedford Wickes could not have…
Zoe at Bedford Wickes could not have been more helpful, she solved a problem I had with arranging a delivery. Thank you for being so kind and friendly.
2026年7月16日
自発的なレビュー
Wickes - Bedford からの回答
We're so pleased to hear about your positive experience and that Zoe was able to resolve your delivery issue with such kindness and friendliness. Thank you for your wonderful feedback! - AB
Bedford store
Bedford store. Dawn was very helpful and chatty.
When asked for location of spindles for balustrades, one assistant looked blank - had never heard of the word!
2026年7月10日
自発的なレビュー
Wickes - Bedford からの回答
Hi, John. Thank you for taking the time to share your review with us. We're really pleased to see that, Dawn, was friendly and chatty during your visit. Thank you again for your valuable feedback. - Scott H
good customer service
i went to wicks to find some paint and thanks to Dawn i was able to find what i was looking for in the massive selection of paint they had.
2026年7月9日
自発的なレビュー
Wickes - Bedford からの回答
Hi James, We're delighted to hear that you had such a positive experience finding the perfect paint with our assistance! We appreciate you taking the time to share your feedback. - Sean
Further to a visit at Wicks Bedford
Further to a visit at Wicks Bedford, it was great to young staff members went out of there way to help me it was a breath of fresh air, consider the heat today I always believe this starts at management keep up the good work.
2026年7月7日
自発的なレビュー
Wickes - Bedford からの回答
Hey Quin, thanks for your amazing review, and I'm glad you enjoyed the service from our staff at our Bedford store! - Dylan
I met a very professional guy who spoke…
I met a very professional guy who spoke to me about the telescope ladder and how good it is to work with.
2026年7月4日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Cyprian. Thank you for taking the time to share your review with us. We're pleased to see you found our colleague professional and that they were able to provide helpful information about the telescopic ladder. Thank you again for your kind feedback. - Scott H
Always have great customer service from…
Always have great customer service from Wickes Bedford, great staff and extremely helpful
2026年7月4日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Brandon. Thank you for taking the time to share your review with us. We're really happy to see that you're pleased with the customer service provided by our team in Bedford. Thank you again for your kind feedback. - Scott H
Dawn was very friendly and helpful
Dawn at the Bedford store was very friendly and helpful
2026年7月3日
自発的なレビュー
Wickes - Bedford からの回答
Hi, Bryan. Thank you for taking the time to share your review with us. We're really pleased to see that Dawn was friendly and helpful during your visit. Thank you again for your kind feedback. - Scott H
Bedford store is first class
Bedford store is first class. Bought kitchen units for my own kitchen. Very happy with units. I was served by Zoe who was so helpful and pleasant. Big thank you to Zoe.
2026年6月11日
自発的なレビュー
Wickes - Bedford からの回答
Hi Stephen, we are so pleased you had a first-class experience at our store and are happy with your kitchen units. We appreciate your kind words about Zoe. -LR
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