Wickes - Boston レビュー 

69
•
TrustScore 5段階評価の4.5

4.4

West Street, Boston Cambridgeshire, PE21 8QN, GB

•

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5つ星のうち5の評価

I have visited Wickes in Boston many times but would like to leave positive feedback for an employee called William. He assisted me with an enquiry in such a good natured and pleasant way it has left... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service always given. Knowledgeable friendly staff who go the extra mile to help. Can’t fault them or the store. Recommended to all. Massive thank you to Danya for telling me about t... もっと見る

企業が回答しました

5つ星のうち5の評価

After an underwhelming appointment at B&q that made me feel unexcited we had an appointment with Shelley at Wickes. Shelley came to our home to measure the bathroom, she is friendly, approachable, and... もっと見る

企業が回答しました

5つ星のうち5の評価

I was extremely stressed as I had been told to complete my kitchen, a wall unit was going to be delivered not before 6th May... using another Wickes store. BUT, I decided to telephone Boston W... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Boston について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • West Street, Boston, Cambridgeshire, PE21 8QN, 英国

  • +441205310186

4.4

優良

TrustScore 5段階評価の4.5

69件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(69)

過去12か月のレビュー数: 14,688件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Just had another easy trip to Wickes…

Just had another easy trip to Wickes with their helpful staff, can't do enough for you. I was collecting 120 block paving bricks, they were quite far back under the shelving and packaged up so I asked for someone to cut the packaging. Dania came out, opened up the packaging but also grabbed a palletiser to pull the pallets forward so we didn't have to crouch under the shelving and then proceeded to pass the bricks out to is. This was all off her own back, she went above and beyond. Also, the bricks were on an amazing offer.

2026年4月18日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Jess, We're happy to hear that Dania was so helpful during your visit. It's great to know that their assistance made collecting your block paving bricks easier and more convenient. We appreciate you acknowledging their efforts to go above and beyond. Thank you for your positive feedback! -Summer M

5つ星のうち5の評価

Great service …

We would just like to leave a highly recommended reveiw for the staff at Boston, I visited the store last week and with staff guidance was able to purchase all we needed and organise delivery. This was swift and id give them 10 out of 10. The staff member who was of great assistance I think was Will. Great service.

2026年4月9日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi, Matthew. Thank you for taking the time to share your review with us. We're really pleased to see that you're happy with the customer service you received in our Wickes store in Boston. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Excellent service always given.

Excellent service always given.
Knowledgeable friendly staff who go the extra mile to help.
Can’t fault them or the store.
Recommended to all.
Massive thank you to Danya for telling me about the Wickes community program. This has helped our litter picking group with the supplies needed.
Wyberton Wombles of Boston Common are very grateful and it makes the job so much easier.

2026年3月1日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Kenda, Thanks for taking the time leaving your review. We're happy to hear that our knowledgeable staff provided excellent service and went the extra mile. We're also happy that you learned about the Wickes community program, and that it helped your litter picking group. Thanks again for the kind feedback. -JL

5つ星のうち5の評価

Like an Easter Treasure Hunt to find the car park entrance but The Real Gem is the Staff

i visited the Boston branch of Wickes yesterday and the staff were incredibly kind and helpful.
I needed quite a few heavy bags of sand and some hessian bags, and they very kindly helped me by loading everything onto the trolley and brought it to my car and then placed it all in the boot for me with such patience and friendliness. Their kindness made my day and I am truly grateful 🙏
A small suggestion if I may; The car park entrance is very well hidden (I presume not intentionally but it was a real struggle to find the car park entrance) maybe a simple sign that can be seen from the main road would make it much easier for new customers to find it.
Once inside, though the service was absolutely wonderful, the staff truly are the real gem of this store.
One of the hessian bags had a medium size stitching fault on the side, but it was easy to tape and didn’t effect my positive experience all. The team’s kindness made my trip a wonderful experience. Thank you to the team for being so helpful and caring.

2026年3月31日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Aunty Nur, Many thanks for telling us about your positive shopping experience at our Boston store. We are pleased to learn that the store team were very helpful and provided you with a great service. We note your comments about the road signage, so thank you for bringing this to our attention.

5つ星のうち1の評価

@ 17:45

@ 17:45 - 24th March 2026 - The appalling attitude, rude, abrupt and no care service provided by the duty manager at BOSTON branch of Wickes has just cost Wickes Limited the lost revenue from a complete house renovation from the ground up and many more in the future. The service provided by the duty manager this evening was clearly that of someone that has a no care attitude and if was a representative of my business would be going home this evening not with a Pat on the back for exceptional service but her P45 as she clearly has no interest in portraying a good reputation on behalf of Wickes Limited - then on other hand, had I have asked her to pop out to the car park for another cigarette during working hours I'm sure she would have obliged - this probably explains why the everyday building essentials AREN'T readily available on the shelf's at Wickes Boston. Unfortunately with the world of Social Media - bad news flows quicker than good. Please pass on my continued thanks to Will and thank him for the excellent service he always provided in the past as per my previous glowing feedback. Hopefully, Will can be promoted and become her replacement.

2026年3月24日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi, We appreciate you bringing this to our attention. We're sorry to hear about the negative experience with our duty manager and the impact on your renovation plans. We'll address this internally to ensure better service in the future. We're glad you appreciated Will's service. -SM

5つ星のうち5の評価

Magda was especially helpful and I’m…

Magda was especially helpful and I’m thankful that she took the time to find a solution to the paint situation. Only 3 x5l tins left but the deal was 2 for £44 or £28 each? I wanted x4 but only 3 in stock, I couldn’t pay for x4 and collect at a later date as the my couldn’t order any unless it was out of stock? She offered to sell me x2 of the 2.5l tins at the same 5l deal to make my x4 cans. Saving me atleast £12. So thank you Magda. People appreciate this. I appreciate you 😁

2026年3月19日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi, Tim. Thank you for taking the time to share your review with us. We're really pleased to see that Magda was really helpful and was able to sort out the paint you needed. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Went to the Boston Lincolnshire store…

Went to the Boston Lincolnshire store to get some topsoil. Asked about some ripped/broken bags of soil placed nearby and a kind member of staff said we could have them for a small donation to their charity box. Excellent customer service.

2026年3月14日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi, Steve. Thank you for taking the time to share your review with us. We're really pleased to see that you had a positive experience at our Wickes store in Boston. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Helpful staff member

I recently visited your Boston store, I found your staff to be really helpful, a lady called Maxine F was especially helpful and patient with me when I wasn't sure what I needed.

2026年2月25日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Daisy, We appreciate you taking the time to share your experience with us. We're so happy to hear that Maxine was helpful, especially with their patience. -SM

5つ星のうち5の評価

Excellent experience

After an underwhelming appointment at B&q that made me feel unexcited we had an appointment with Shelley at Wickes. Shelley came to our home to measure the bathroom, she is friendly, approachable, and gave some great advice. She supported us to pick a bathroom we fell in love with and we left feeling excited. She listened to our needs and we led with the appointment with what we wanted alongside her help.

2026年1月3日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Paige, Thanks for taking the time to share your feedback. It is wonderful to hear you had a great experience with Shelley and felt your needs were heard and help was provided for you. -SM

5つ星のうち5の評価

Shelly provided exceptional service

Shelly provided exceptional service, her communication was brilliant and made us feel comfortable and welcoming, whilst having a sound knowledge and understanding of what we wanted. I highly recommend Shelly to anyone who wants excellent service for kitchens.

2026年1月2日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Christofora,

We appreciate you taking the time to share your feedback. We're happy to hear that you received exceptional service from Shelly and felt comfortable with the support provided for your kitchen project. -Ellysse

5つ星のうち5の評価

Adam was very professional and…

Adam was very professional and knowledgeable, made us feel comfortable and not rushed.

We think he is a valuable asset to your company and would highly recommend your Boston store without hesitation.

2025年12月15日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi William, we're happy to hear that you felt comfortable and not rushed. It's great to know that the Boston store met your expectations, and we appreciate your recommendation. -LG

5つ星のうち5の評価

I had a 20 sheets of plasterboard to…

I had a 20 sheets of plasterboard to take from the shelf and load into my Van and Mikey was very helpful and polite and helped me do the lot.
Thanks Mikey

2025年12月10日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Daniel, Thanks for taking the time to share your feedback. It is great to hear that Mike was able to help you load the plasterboard into your van.-SM

5つ星のうち5の評価

A young lady named magola helped…

A young lady named magola helped tremendously with my order and also looking for outdoor dusk to dawn lights and some plugs, I asked what time she finished and she said she should of finished 50 minutes ago, what a wonderful service, which is so hard to find I hope she gets her overtime

2025年11月11日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Susan & John,

We appreciate you taking the time to share your positive experience. We're happy to hear that Magola provided wonderful service and helped you find what you needed. Thank you for your kind words.

-Ellysse

5つ星のうち5の評価

Have used Wickes Boston for personal…

Have used Wickes Boston for personal projects and more recenty as supplier for products to renovate our grass roots football club facility using the Wickes community programme. Danya at Boston was excellent and assisted us at every point.

2025年11月1日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi, Phil. Thank you for taking the time to share your review with us. We are delighted to see that, Danya, at our Wickes store in Boston was excellent with assisting you with your personal project and supplying products for your grassroots football club. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Kitchen

Just ordered a kitchen from Wickes Boston, Design consultant Emily planned and designed it and knew exactly what we wanted and had it done in no time at a great price, Will definitely be recommending her to anybody that needs a new kitchen

2025年10月28日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

We appreciate you sharing your feedback. We are so glad to hear that Emily was able to plan your kitchen quickly and at a great price. We appreciate your recommendation. -AK

5つ星のうち1の評価

Beware

Beware. I would never recommend buying a kitchen or bathroom from this company. When you order, you are not told that hidden in the installation cost is the supply and collection of hippo bags what cost around £250 to £300. I have been told today that they can not refund the cost even though we didn't use them and they haven't had to arrange collection, so they are just keeping that money we have paid. It is not an option to have that cost removed from the installation cost on time of ordering. They are just ripping customers off. We had a skip delivered because we were not told these bags were supplied. This is miss selling and against consumer rights.

2025年10月23日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hello Derita, thank you for your feedback and I'm really sorry to hear about your hippo bag situation. So we can look into this further for you, could you please reply back to the private message I've sent you on trustpilot. - Dylan

5つ星のうち1の評価

Staff member so rude

Wickes as a company is fine, been going for 25 years maybe longer.
I've never had a problem with any member of staff but there is this one particular young female had no customer service what so ever, she was so rude.
I've never complained about anybody in my life, but she was terrible. A

2025年9月17日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi, Andrew. Thank you for taking the time to share your review with us. We are really sorry to see that you are not happy with the customer service you received in store. I have sent you a request for more information, so I can look into this for you. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Helpful Wicks

All the staff are friendly and extremely helpful especially Maxine who who is quite comical many thanks to all

2025年9月20日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi, Kevin. Thanks for taking the time to share your review with us. I'm happy to see that Maxine and staff are all extremely helpful and friendly. Thanks again for your kind feedback. - Scott H

5つ星のうち5の評価

Community Programme Donation

I am a community fundraiser for Jerry Green Dog rescue, I popped in to the local Wickes (Boston) simply to ask if the staff would be kind enough to display one of our posters in their staff room. I spoke to one of the manager who was beyond lovely. After quickly finding out she had actually previously adopted a dog from ourselves, we then got speaking and I was telling them about a community project I was currently building, I was quickly told about and encouraged to apply to the Community Programme Wickes runs and it has been a brilliant experience from then on. The application was easy and the staff went above and beyond to make sure we got everything we needed. The turn around from going in and speaking to the charity champion and receiving the donated items was very quick meaning we are able to start putting together our project which will not only help us to continue to rescue dogs but also the community allowing them access to affordable items but also access to important resources if needed. Thank you.

2025年9月5日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

We're so happy to hear about your positive experience with our Community Programme and the support you received. It’s wonderful to know our team could assist with your community project. Thank you for sharing your story! -AK

5つ星のうち5の評価

Recommendation

I regularly visit Wickes and always find them very friendly.
I would like to particularly mention and recommend Mark who is always extremely helpful and who nothing is too much trouble for.

2025年8月29日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

We appreciate you being a regular customer. We're happy to hear that you find Mark is always extremely helpful and that nothing is too much trouble. -AK

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