Wickes - Boston レビュー 

69
•
TrustScore 5段階評価の4.5

4.4

West Street, Boston Cambridgeshire, PE21 8QN, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have visited Wickes in Boston many times but would like to leave positive feedback for an employee called William. He assisted me with an enquiry in such a good natured and pleasant way it has left... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service always given. Knowledgeable friendly staff who go the extra mile to help. Can’t fault them or the store. Recommended to all. Massive thank you to Danya for telling me about t... もっと見る

企業が回答しました

5つ星のうち5の評価

After an underwhelming appointment at B&q that made me feel unexcited we had an appointment with Shelley at Wickes. Shelley came to our home to measure the bathroom, she is friendly, approachable, and... もっと見る

企業が回答しました

5つ星のうち5の評価

I was extremely stressed as I had been told to complete my kitchen, a wall unit was going to be delivered not before 6th May... using another Wickes store. BUT, I decided to telephone Boston W... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Boston について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • West Street, Boston, Cambridgeshire, PE21 8QN, 英国

  • +441205310186

4.4

優良

TrustScore 5段階評価の4.5

69件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(69)

過去12か月のレビュー数: 14,656件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Really Bad service

Bad service. Ordered a pole saw online, it said it was in stock so I ordered it and put it in the basket. I drove 24miles to get it, on arrival they told me it was not in stock, offered me nothing at all for the trouble it caused me. Will not be using them again

Your reply is all well and good but I am still out of pocket

2025年8月17日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

We apologise for the inconvenience caused by the order placed for the pole that was unavailable upon your arrival. We appreciate your feedback and will review our procedures. -AK

5つ星のうち5の評価

Very helpful - good service

Justin has helped me a number of times. Today he assisted me with timber, recommended felt and the sealant.

2025年8月13日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Caroline,

We're happy to hear that you received helpful assistance from Justin with your timber, felt, and sealant needs. Thank you for sharing your positive experience!

-Ellysse

5つ星のうち5の評価

A employee named Emma

A employee named Emma. Helped me . She approached me and asked if I was okay. She was welcoming, friendly and eager to help me .nothing was too much bother for her. Glad to give her a mention

2025年8月11日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Owen,

We're so happy to hear that Emma offered such great assistance. We appreciate you mentioning the positive impact they had on your visit!

-Ellysse

5つ星のうち5の評価

From start to finish everything was…

From start to finish everything was great.
Emily Walker/kitchen designer was wonderful.
We are very pleased with everything. Thank you.

2025年5月3日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

We're happy to hear that you had a great experience from beginning to end, and we appreciate your kind words of our staff member Emily Walker. Thank you for sharing your positive feedback!-GS

5つ星のうち5の評価

Great team

The kitchen team were clear in their explanations of different products and at no time did we feel we were being pushed into buying something more expensive. They demonstrated different products in different price ranges and allowed us to make our own choices.

2025年7月8日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Juliet, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

A young lad called Justin was very…

A young lad called Justin was very helpful. They didn’t have what I needed but he checked the website and google.

2025年7月3日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

We appreciate your feedback. We're glad that Justin was helpful in checking for the item's availability online. We regret not having what you needed but glad Justin was able to assist with checking stock for you!
-AF

5つ星のうち5の評価

Was in town

Was in town, needed sealant in hurry, guy near door took me straight to it. Served quickly, no problem

2025年7月3日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

We're glad you found what you needed quickly during your visit! We appreciate you taking the time to share your positive experience with us!
-AF

5つ星のうち5の評価

Great experience at Wickes Boston

Great experience at Wickes Boston. Magda was super helpful, efficient and polite. She went through my order so I knew exactly what I required. If she didn't know she asked her colleague.

2025年7月1日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Magda in our store and that they provided you with useful advice. -AH

5つ星のうち1の評価

Terrible customer service

Only nipped in the Boston branch for some fix all. Pity about the server on the tills, male non English, spoke with an accent. Too busy looking at his mobile phone watching whatever rather than concentrating on the customer. Great service NOT.

2025年6月25日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hey there, thanks for your valuable review and I'm really sorry to hear about your experience in our Boston store. I will ensure to pass this on to the store team so we can improve on this going forward. - Dylan

5つ星のうち5の評価

New bathroom

Just ordered a new bathroom from Shelley at wicks in Boston, could not of asked for better service, she came in to meet us on her day off, and put up with our continuous changing mind on layout without even a murmur. This is what true customer service is about, let hope the product matches the service when we receive it.

2025年6月2日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hey Nigel, thank you for your five-star review, and I'm glad you enjoyed the service from Shelley in our Boston store, enjoy your new space! - Dylan

5つ星のうち5の評価

Wickes really helped us with a project…

Wickes really helped us with a project to help repurpose some green space for a garden makeover for our local Grammar School. Danya couldn’t have been more helpful. Looking forward to the next phase and seeing how things turn out

2025年5月14日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Danya in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

New Kitchen

We have just had our new kitchen designed and fitted by Wickes. The entire process, from the design consultant's first home visit, through the design and installation, was smooth and stress free.

We had waited many years to be able to undertake this project. We were thrilled thar our designer, Emily, listened so carefully to our requirements and responded with creative ideas and solutions.

The installation itself was as smooth as could be. The kitchen fitter and all the tradesmen were hard working, reliable, careful and clean and tidy.

Our new kitchen is a dream come true. It looks beautiful, it's brilliantly practical for our family of six and it has transformed our meal times already!

2025年4月28日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hey Steve, thanks for your positive feedback, and I'm glad that Emily was first class throughout your kitchen design process, it makes us proud you're happy with the end result, enjoy your new space! - Dylan

5つ星のうち5の評価

New kitchen …

Our experience with Wickes as been excellent so far. Shelley Grogan planned and designed our kitchen to our specifications which we was very happy with. We are looking forward to receiving our new kitchen so we can get started.

2025年5月3日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Thank you for your kind review. We are thrilled to hear about your positive experience with our team. It's wonderful that Shelley was able to design a kitchen that meets your needs and expectations. We look forward to seeing the finished product and hope you enjoy your new kitchen-GS

5つ星のうち5の評価

I needed help to find the product I…

I needed help to find the product I wanted to buy so asked for assistance. Mikey could not have been more helpful and polite and even had the consideration to help me carry items to my car. Please find time to congratulate him.

2025年4月16日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Ruth, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mikey in our store and that they provided you with useful advice. -AH

5つ星のうち1の評価

Unsafe family bathroom

We used Wickes to install a family bathroom for us. 14 months later it is still not finished, with multiple sealant issues and poor tiling has dangerous sharp edges on the tile edge trims and has an electrical socket not attached to a wall. They are refusing to make safe or tackle these so it is now with the ombudsman. They are still forcing us to pay for it and have activated the finance agreement despite all the multiple issues acknowledged by them not being resolved. Will never consider them again.

2025年3月24日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hey Paul, thanks for your valuable feedback and I'm deeply sorry to hear about your bathroom situation. If you can please reply back to the private message I've sent you on trustpilot we can look into this for you. - Dylan

5つ星のうち5の評価

Highly recommend

I had a great experience with Wickes when designing my new kitchen. Shelley was fantastic—she took the time to go through all my options, offering helpful advice and ensuring everything suited my needs. Her expertise and attention to detail made the whole process smooth and enjoyable. Highly recommend!

2025年2月12日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hey Tracey, thanks for your five-star review, and I'm delighted you loved the service from Shelley in our Boston store throughout your project, enjoy your new space! - Dylan

5つ星のうち5の評価

I wanted to thank Vinnie a member of…

I wanted to thank Vinnie a member of staff today who was super patient and helpful today while I was buying brackets - thank you so much

2025年1月28日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Sherry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Great job!

Visited wickes twice this week, fantastic customer service.
Especially Danya, super helpful and reassuring, as someone who suffers from severe anxiety Danya was helpful, reassuring and kind.

Also thanks to Vincent for always being helpful!

2024年10月31日
自発的なレビュー
5つ星のうち5の評価

Really good place to make your…

Really good place to make your shopping, amazing staff and really good management.

2024年9月20日
自発的なレビュー
Wickes - Boston ロゴ

Wickes - Boston からの回答

Hi Michał, Thanks for your feedback, I'm glad to learn you had a positive experience in our store with the staff and management being friendly. - SF

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