Wickes - Bradford レビュー 

57
•
TrustScore 5段階評価の4.5

4.7

Princeroyd Way, Ingleby Road, Bradford West Yorkshire, BD7 2BH, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Asma at the Bradford Wickes provided truly exceptional customer service. She was incredibly attentive and went the extra mile by patiently walking me through the company app, ensuring I was all set up... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service by Paul Hanan & Carol. Guided me through the products and were very patient. Highly recommended. Thanks

企業が回答しました

5つ星のうち5の評価

Huge shoutout to Paul and Amanda! My mum and I came in for an off-the-shelf kitchen, and they went above and beyond to make sure every single unit and exact fitting was completely spot on. Exceptional... もっと見る

企業が回答しました

5つ星のうち1の評価

Absolutely appalling service, delivery scheduled between 1-5, not on time came at 7.40 no apology. The Bradford branch manager asked me what do you want me to do about the delivery. Never order from... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Bradford について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Princeroyd Way, Ingleby Road, Bradford, West Yorkshire, BD7 2BH, 英国

  • +441274501515

4.7

優良

TrustScore 5段階評価の4.5

57件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(57)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service by Paul Hanan &…

Excellent service by Paul Hanan & Carol. Guided me through the products and were very patient. Highly recommended. Thanks

2026年10月24日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hi Shuaib. We are so pleased to hear that you had such a wonderful experience during your visit. It is fantastic to know that Carol and Paul were so patient and provided such helpful guidance to assist you with our products. Thank you very much for taking the time to share your highly recommended feedback with us. - Andrew

5つ星のうち5の評価

Manager Paul went above and beyond to…

Manager Paul at the Bradford Ingleby road store went above and beyond to help us. He was very friendly and efficient.

2026年10月23日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Thank you for your wonderful feedback! We're delighted to hear that Paul went above and beyond to help you. We'll be sure to pass on your kind words to him. -AK

5つ星のうち5の評価

Asma at the Bradford Wickes provided…

Asma at the Bradford Wickes provided truly exceptional customer service. She was incredibly attentive and went the extra mile by patiently walking me through the company app, ensuring I was all set up to save money on my project. Her friendly, helpful approach made my visit seamless and much more productive.

2026年10月17日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

We are so pleased to hear about your fantastic experience! It is wonderful to know that Asma was so attentive and helpful in guiding you through downloading our mobile app to help save money on your project. We truly appreciate your kind feedback and look forward to welcoming you back soon. -AK

5つ星のうち5の評価

I visited the Bradford store today and…

I visited the Bradford store today and was very pleased with the Customer Service, Asma at the tills was very helpful and she wasn’t just doing a job, she genuinely wanted to make sure I left with what I needed also opened me a trade account to save me more money thank you so much

2026年10月10日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hi, Belal. Thank you for taking the time to share your review with us. We're really pleased to see that, Asma provided great helpful customer service during your visit. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Staff called Asma was so helpful and…

Staff called Asma was so helpful and helped me to open a account , her appreciation and help was outstanding

2026年10月9日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hi Farmeen. Thank you for taking the time to share your wonderful feedback. We are so pleased to hear that you received outstanding support and clear guidance while setting up your new account with Asma. - Andrew

5つ星のうち5の評価

Bradford colleague fantastic

A colleague at the Bradford branch called Ensar helped me find the construction materials I needed, advised me on what was durable and helped me carry it all to my car. Fantastic worker. Thank you.

2026年7月1日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

We are so pleased to hear about your positive experience! It is wonderful to know that Ensar offered great advice on product durability and helped load the heavy items into your vehicle. Thank you very much for taking the time to share your kind feedback with us. -AK

5つ星のうち5の評価

Staff was very helpfull

Staff was very helpfull - helped me with discount and in general was friendly

2026年10月2日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

We are so pleased to hear that our team provided such friendly and helpful service during your visit. It is wonderful to know they were able to assist you with savings and make your experience a positive one. We truly appreciate your kind feedback. -AK

5つ星のうち5の評価

Huge shoutout to Paul and Amanda

Huge shoutout to Paul and Amanda! My mum and I came in for an off-the-shelf kitchen, and they went above and beyond to make sure every single unit and exact fitting was completely spot on. Exceptional service from start to finish—I couldn't recommend them more!

2026年9月30日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hello Wasiq, We are so pleased to hear about your fantastic experience! It's wonderful that our team went above and beyond to ensure every unit and fitting was spot on. We are delighted you couldn't recommend us more! - FC

5つ星のうち5の評価

Use click & collect

Use click & collect, staff very helpful & get the orders out quick, especially asma who has got used to me

2026年9月11日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

We're so pleased to hear that you find our click & collect service efficient and that our staff are very helpful. It's wonderful to know that Asma gets your orders out quickly. -AK

5つ星のうち5の評価

I would like to thank Paul store…

I would like to thank Paul store manager for his assistance and patience will be visiting again.

2026年9月26日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hello, We are so pleased to hear that our store manager was able to provide such helpful and patient assistance. We truly appreciate your kind words and look forward to your next visit! -JG

5つ星のうち5の評価

Outstanding customer service from Lisa and Asma at Wickes

I was served by Lisa and Asma at the Bradford branch on Ingleby Road and I honestly cannot thank them enough for the fantastic customer service they provided.

I had a very large order of over £700, all in the trolley, which had to be scanned individually so that everything could be arranged for delivery which isn’t the norm as it’s usually click and collect. It wasn’t the easiest process, especially with other customers waiting, but Lisa and Asma worked together brilliantly as a team to get everything processed as efficiently as possible.

What really stood out was how reassuring, friendly and professional they both were throughout and never made me feel that my large order was a problem or an inconvenience.

Lisa and Asma are a real credit to Wickes. I really appreciate the time and effort they put into helping me, and I couldn’t have asked for better customer service. Thank you both I shall be back again :)

2026年9月11日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hi, We are absolutely thrilled to hear about your fantastic experience at our Bradford branch. It's wonderful to know that both Lisa and Asma worked so efficiently and professionally to assist you with your large order. We appreciate you recognising their outstanding customer service. - FC

5つ星のうち5の評価

The staff at the Ingleby rd branch in…

The staff at the Ingleby rd branch in Bradford are really helpful, they give advice and help find items in store quickly when I’ve been in a hurry. Big thanks to Asma who suggested the WickesPro trade membership and patiently helped with the application too!

2026年8月6日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hi Junaid, We're so pleased to hear about your positive experience at our Bradford branch! It's wonderful that Asma was helpful and efficient, especially when you were in a hurry. We appreciate your kind words about the assistance received with the trade membership application. - Sean

5つ星のうち5の評価

Outstanding Customer Service from Paul

had a very disappointing experience with my order from Wickes. There were several issues, and initially I felt that my dissatisfaction wasn't being acknowledged, which was frustrating.

However, I want to recognise Paul, the store manager, who completely turned my experience around. He listened carefully to my complaint, took my concerns seriously, and resolved the issues professionally. He genuinely went out of her way to help and made me feel valued as a customer.

I'd also like to thank his colleagues, Lucaas and Asma, who were both helpful and supportive throughout. Unfortunately, not all staff showed the same level of care, as some dismissed my concerns. Thanks to Paul, Lucaas, and Asma, my confidence in the store was restored.

Excellent customer service from Paul and her team—they are a credit to Wickes.

2026年7月25日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Thank you for taking the time to share your detailed feedback with us. We sincerely apologise for the initial disappointment and frustration you experienced with your order. We are truly pleased to hear that Paul along with Lucaas and Asma were able to turn your experience around by listening to your concerns and resolving the issues professionally. We appreciate you recognising their excellent customer service, and we will address the inconsistencies in staff care to ensure a better experience for all our customers. -AK

5つ星のうち5の評価

Excellent service from Asma at Ingleby…

Excellent service from Asma at Ingleby road bradford store, always nice to deal with someone so friendly and professional first thing in the morning. And ofcoursec10% trade discount always helps. A true gem of a lady in your team

2026年7月21日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

We're so pleased to hear about your positive experience and the excellent service you received. It's wonderful that Asma was friendly and professional, making your morning visit a pleasant one. Thank you for your kind feedback! -AK

5つ星のうち5の評価

Fantastic Service


Fantastic Service from Asma at the Bradford store. Got me signed up for the trade account in a couple of minutes and saved me 10% on my purchase there and then, and all future visits. Friendly and very helpful, a credit to Wickes!

2026年6月25日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hi Richard, We truly appreciate your wonderful feedback! We are delighted to hear about your positive experience and the excellent service you received. Thank you for sharing this. -Ellysse

5つ星のうち5の評価

Brilliant staff

Brilliant staff, helped me to sortout a few things and knew exactly what I needed.
A mention for Asma who found what I needed. Great job. Recognition for outstanding Wickes staff.

2026年6月19日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hi Waynebrown, We're delighted to hear Asma provided excellent assistance and found exactly what you needed. Thank you for your wonderful feedback! - Sean

5つ星のうち5の評価

Came in

Came in , there was no staff available the manager stated however ensar came in and assisted me with garden slabs. Really good brother , 10 star customer service

2026年6月13日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hi there, we're so glad to hear our team member provided excellent service, even when short-staffed. Thank you for your kind words! -LR

5つ星のうち5の評価

I needed ten bags of cold lay tarmac…

I needed ten bags of cold lay tarmac earlier today. Wickes had it in stock but I was unable to load it on the trolley. One of their staff, Mo Ghulam helped me load it and suggested a better way of using the trolley (pull it rather than pushing it). Very much appeciated his help, great service thank you.

2026年6月9日
自発的なレビュー
Wickes - Bradford ロゴ

Wickes - Bradford からの回答

Hi there, we're so happy to hear Mo provided such excellent service and helpful advice. We truly appreciate you sharing your positive experience with us! -LR

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