Asma at the Bradford Wickes provided truly exceptional customer service. She was incredibly attentive and went the extra mile by patiently walking me through the company app, ensuring I was all set up... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Asma at the Bradford Wickes provided truly exceptional customer service. She was incredibly attentive and went the extra mile by patiently walking me through the company app, ensuring I was all set up... もっと見る
企業が回答しました
Excellent service by Paul Hanan & Carol. Guided me through the products and were very patient. Highly recommended. Thanks
企業が回答しました
Huge shoutout to Paul and Amanda! My mum and I came in for an off-the-shelf kitchen, and they went above and beyond to make sure every single unit and exact fitting was completely spot on. Exceptional... もっと見る
企業が回答しました
Absolutely appalling service, delivery scheduled between 1-5, not on time came at 7.40 no apology. The Bradford branch manager asked me what do you want me to do about the delivery. Never order from... もっと見る
企業が回答しました
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Princeroyd Way, Ingleby Road, Bradford, West Yorkshire, BD7 2BH, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpful needed glue Mo helped me find what I needed

Wickes - Bradford からの回答
Great customer service from Asma and very helpful. Thank you.

Wickes - Bradford からの回答
I always go wickes always get everything I want.staff is always helpfull.till staff asma is always helpful.

Wickes - Bradford からの回答
I’ve been to the Bradford branch first time coming I needed help buying a kitchen and Amanda was very helpful and I have now purchased a kitchen also today been to Bradford for refunding some tiles and Amanda was very helpful again thank you.

Wickes - Bradford からの回答
Excellent customer service, special thanks to Aqib for going out of his way to help us.

Wickes - Bradford からの回答
Amazing service by carol kindness respect AMAZING

Wickes - Bradford からの回答

Wickes - Bradford からの回答
My go to DIY store. They are always fully stocked, well priced, wiith helpful, knowledgeable, friendly staff. In particular Carol, who's keeps the tills ringing and the customers happy.

Wickes - Bradford からの回答
I came in on wednesday as i needed some paint. I came across ryan who was extremely helpful and patient with me. He is a credit to wickes and a credit to the bradford branch. I found exactly what I needed and will definitely be back again

Wickes - Bradford からの回答
My Wife came in to return some faulty door handles, due to the faulty and loose rattly
Handles we decided to remove the components as we lost faith in the product.
My wife went down to branch to return, the staff came across very abrupt and was being really arrogant. My wife tried to stay calm throughout however the staff was being really unprofessional and blunt. Joe was extremely rude to her and made her feel like never returning to the store.
Now for someone to spend £100s with a retailer to be treated like absolute garbage when trying to return there fault items.
I felt the need to express her feelings as now she does not feel comfortable going to wickes BD7.
She now uses pudsey even though they are 10 miles away
Nobody should be lead to be treated like that.

Wickes - Bradford からの回答
Came in a few days. Have to say the staff in this store were excellent! Lucaas was a great help and so was Vicky on tills. Keep up the good work!

Wickes - Bradford からの回答
Excellent Customer service provided on every occasion I have attended this store, The staff extremely helpful when you can’t find certain products. Also, the information and knowledge of their products is brilliant. They also provide you fantastic advice about which products will be good to use when asked about. The staff and management are always available and deal with any issues I have had professionally and immediately. I always recommend friends and family to go to this store due the excellent customer service and friendly staff. I would like particularly like mention Aqib who has always been extremely polite, professional and very helpful on the last few occasions I have visited the store.

Wickes - Bradford からの回答
I have previously bought a kitchen from Wickes, and while I was passing through Bradford to visit a friend I thought I would call in to the local store to purchase a few items I needed. I was a little surprised when I first saw the store as it looks a little bit “older” than my local store and certainly didn’t appear as inviting. But to not judge a book by it’s cover, I went in to the store and was immediately lost and needed some help finding the bits I was after. I asked the lady that was on the till if anyone was free and she called for someone, and I was fortunate enough to be assisted by Craig, who was very polite and knowledgable and helped me with all the bits I required, and even processed the sale through the till for us. This just goes to show that good customer service doesn’t need a fancy store!

Wickes - Bradford からの回答
Bradford Ingelby road.
This store has good people in it - kind and friendly in particular, Jim. He was so helpful and i spent an extra 20mins in the store because i felt comfortable. Jo, Tamara and Lisa were great. I even opened a trade pro account with Lisa. I will be recommending this Bradford Wickes store on ingelby road branch. for all of friends and family. Thank you Team Wickes Bradford.

Wickes - Bradford からの回答
Really come back in recent months. Well stocked, tidy, & really nice staff. Asma on the tills is always bright and so helpful

Wickes - Bradford からの回答
Came in the morning dealt with abid. How amazing.100/10 excellent service with a wall paper stripping.
Then came back 3 hours later dealt with John same amazing 100/10. Helped with a radiator key.
Honestly been to b and q and toolstayion station today but the service at wickes girlington bradford was beyond what I expected. Well done keep it up.

Wickes - Bradford からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。