Went to Brentwood wicks this morning needed advice on various suitable products and had Bailey advise me he couldn’t have been more helpful if he tried what a lovely helpful guy, I do not usually post... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Went to Brentwood wicks this morning needed advice on various suitable products and had Bailey advise me he couldn’t have been more helpful if he tried what a lovely helpful guy, I do not usually post... もっと見る
企業が回答しました
I needed a new toilet seat for a suite I purchased 3 yrs ago from Wicks. It appeared to have been discontinued. So I attended the brentwood store and spoke to Pushpa who understood the issue. Push... もっと見る
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I ordered Paint on line, very prompt service for collection. Although unable to collect until Bank Holiday Monday. It appeared Dulux does not stock or sell 5 litres in Daffodil White. Despite being... もっと見る
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Our overall experience with Wickes has been so disappointing. We had a new kitchen fitted in March 2026. In August 2026, the brand new freezer broke down, the strip between the ovens started to co... もっと見る
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当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Brook Street, Brentwood, Essex, CM14 5LX, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Great customer experience young chap called Connor helped me was great very helpful!

Wickes - Brentwood からの回答
I visited the store today and was serviced my Frances on the till, she was very polite and very engaging. She explained how to place a click and collect order for items that were not out of stock in the store. Helped me place an order. Definitely a credit to your team

Wickes - Brentwood からの回答
I was in the store to buy flooring and needed help picking the product Yash approached me and helped me pick everything and loaded it in my car thank you really helpfull

Wickes - Brentwood からの回答
My experience will be nice and also staff will be good also supportive.

Wickes - Brentwood からの回答
Mindy the store manager was very helpful and knowledgeable, needed advice on a designer kitchen along with paint options, very professional, kind and honest, would definitely recommend Brentwood wickes.

Wickes - Brentwood からの回答
Pushpa was very helpful, friendly and helped us with all our needs. This made our shopping experience so much easier when trying to get lots of flooring and additional products. Thank you

Wickes - Brentwood からの回答
I was extremely impressed with the service I received from Tunay at Wickes Brentwood. I initially came into the store without an appointment to discuss ideas for my dog/boot/utility room. Despite not being booked in, Tunay was incredibly helpful and started working on the design with me there and then. We only stopped when his scheduled customer arrived, which was completely understandable, and I booked an appointment with him for the following morning.
When I returned for my appointment, I was delighted to find that Tunay had already been working on the design before I arrived. He had clearly listened to what I wanted and had put real thought into how the room needed to work. Where Wickes didn't offer an exact product for something I wanted, he came up with practical ways of adapting the cabinetry to achieve it instead.
He was knowledgeable, patient and genuinely interested in getting the design right rather than simply selling me something. The finished design makes excellent use of the space and incorporates everything I asked for.
Excellent customer service at the planning stage and a real credit to the Brentwood store.

Wickes - Brentwood からの回答
just popped in today for a quick browse, picked up some bits and bobs then a young lad called Archie served me and helped me with great service

Wickes - Brentwood からの回答
The whole experience from viewing at showroom to ordering to installation was easy and quick , the installer Andrey of River Birch Interiors where clean. Helpful and discussed problems fully with me

Wickes - Brentwood からの回答
Leanne Causer from the Brentwood store, was extremely professional and so helpful. Couldn't of asked for a better service that Leanne gave to us. We would without a doubt come to the store again next time we have project. Thank you Leanne!!!!! Karla Smith.

Wickes - Brentwood からの回答
I came into Wickes a few weeks ago and i was helped by one of the managers called Austin. I have never met a more kind, caring and mature young man. I will be visiting again and will now ask for Austin every time i visit. The store is very lucky to have him and I personally believe he deserves a pay rise

Wickes - Brentwood からの回答
We went into Wickes Brentwood a couple of weeks ago.A staff member called Austin was a great help & gave us lots of advice. Was very helpful will definitely be visiting again soon.

Wickes - Brentwood からの回答
Pushpa was extremely helpful.
I gave her too much cash at the till, £60 instead of £30. She told me of my mistake and obviously gave me the extra cash back. Secondly the 3 bales of bark I could not carry, she took them to my car and pushed them into boot from a trolley.
Great lady.

Wickes - Brentwood からの回答
Navdeep was able to give expert advice and was patient, allowing me to make the right choices. Navdeep wants his. Customers to be happy with their purchase and understands the importance of getting it right. He will always answer your calls or emails as soon as he is able and deal with any questions or queries you may have.

Wickes - Brentwood からの回答
Dreadful from start to finish.
The designer took incorrect measurements, which resulted in the wrong materials being ordered and a fridge that doesn't even fit. I'm still without basic essentials such as a sink, hob, and worktops, and my kitchen has been left in an unsafe condition.
I've received endless promises of help from both the Brentwood Wickes store and the customer services team, but none of those promises have materialised. The lack of accountability and communication has been incredibly frustrating.
This has been a hugely disappointing experience, and I completely regret putting my trust in Wickes. Based on my experience, I wouldn't trust them to change a light bulb.

Wickes - Brentwood からの回答
I would like to point out that the team member Pushpa has given me amazing service was so helpful when the tills went down

Wickes - Brentwood からの回答
What a lovely man Tunay is! On the day of the appointment, he was very professional and talked me through the whole process. I am very pleased with his service.

Wickes - Brentwood からの回答
Very helpful staff, helped me out getting the right top soil I needed and a pleasure to deal with, special thanks to Sara!

Wickes - Brentwood からの回答
The help from pushpa .you rarely find someone so on the ball. What a great employee. Thank you so much 💓

Wickes - Brentwood からの回答
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