Wickes - Caerphilly レビュー 

218
•
TrustScore 5段階評価の4.5

4.7

Parc Pontypandy, Gallagher Retail Park, Caerphilly South Glamorgan, CF83 3GX, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent Excellent customer service from Rhys in Wickes in Caerphilly. Despite me turning up early for my purchases and their systems being down, Rhys told me 'it's not a problem and that he woul... もっと見る

企業が回答しました

5つ星のうち1の評価

12 months today I had the misfortune to have Wickes supply and fit a new kitchen and utility. The kitchen is still not finished, shoddy workmanship not rectified and the floor in the utility and kitc... もっと見る

企業が回答しました

5つ星のうち5の評価

Dealing with Thomas was an absolute pleasure. He was so helpful and we were kept fully informed throughout the whole process. We cannot thank you enough.

企業が回答しました

5つ星のうち5の評価

Jacqui was really helpful when we purchased some flooring. She talked us through opening a trade pro account as my partner owns a windows and doors company. She was friendly, polite and couldn’t do en... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Caerphilly について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Parc Pontypandy, Gallagher Retail Park, Caerphilly, South Glamorgan, CF83 3GX, 英国

  • +442920836800

4.7

優良

TrustScore 5段階評価の4.5

218件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(218)

過去12か月のレビュー数: 14,656件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Kitchen purchase

Came in on the off chance to look at a kitchen, made a follow up appointment to completer the design. Ian was very thorough going through the plans, made sure that everything was fully explained at each stage. Count not fault the customer service that I experienced.

2026年6月22日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

We're so pleased you had such a positive experience with us! It's wonderful that our team could thoroughly explain everything. Thank you for your kind feedback. -AB

5つ星のうち5の評価

Great experience

Great experience. Staff are super helpful particularly Chris the supervisor who loaded all 20 concrete slabs into my car for me and then took the time to talk through composite decking options with me. Would definitely recommend.

2026年5月27日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi, Thank you for taking the time to share your experience with us. We're delighted to see that you found our staff to be helpful, especially, Chris, who went above and beyond to provide excellent customer service. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

I am deaf and your member of staffs…

I am deaf and your member of staffs Selena went above and beyond took her time explaining things to me didn't embarrass me in anyway very professional and made me feel at ease

2026年5月25日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Neil, we're so happy to hear about your positive experience! We appreciate you sharing how Selena provided excellent, professional service and made you feel at ease. Thank you for your kind words. -LR

5つ星のうち5の評価

Unbeatable Delivery Cost and Service

Products competitively priced and in stock. Delivery cost and next day service unbeatable. Would definitely order online again without hesitation.

2026年5月14日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Tracey, Many thanks for your five-star review. It's great to know that you are happy with our products and services.
Thank you for your business.

5つ星のうち5の評価

We asked Liz where to find a couple of…

We asked Liz where to find a couple of items and she was very helpful.

2026年5月1日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi We're happy to hear that Liz was helpful during your visit. Thank you for sharing your positive experience with us! - Sean

5つ星のうち5の評価

I spoke with Selena in Caerphilly…

I spoke with Selena in Caerphilly regarding your laminate range and she was very knowledgeable and helpful about the pros and cons of each aspect of your range

2026年4月30日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Lee,

It's great to hear that Selena was so helpful and knowledgeable about our laminate range and their features! We appreciate your kind feedback. -Ellysse

5つ星のうち5の評価

Friendly and super helpful

Fair play, Jack and Jacqui at the Caerphilly store were both super helpful in assisting and advising with my purchase, (and also lovely and friendly). Thanks to them I found exactly what I needed for the DIY I have planned.

2026年4月30日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Lucy, We appreciate you taking the time to leave your review. We're happy to hear that the Jack and Jacqui at the Caerphilly store were very helpful in assisting you with your purchase and that you found what you needed. - Sean

5つ星のうち5の評価

We visited Wickes today and were really…

We visited Wickes today and were really impressed with the service from Sion. He was incredibly helpful, friendly and went out of his way to make sure we had everything we needed. It’s always nice to come across such great customer service – thank you, Sion!

2026年4月26日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi, Katie. Thank you for taking the time to share your review with us. We are really pleased to see that Sion was really helpful and friendly, making sure you got everything you needed. Thank you again for your kind feedback. - Scott H

5つ星のうち4の評価

Excellent customer service

The lady who served,Selena, provided excellent customer service and very accommodating.

2026年4月24日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi, Ceri. Thank you for taking the time to share your review with us. We are really pleased to see that, Selana, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Wickes Caerphilly

Wickes Caerphilly. The gratitude and appreciation I have for Ian Baker cannot be put into words. The bathroom and Kitchen he designed are exactly how I pictured them to be. He communicated with me throughout the whole process from the first appointment being booked to follow up emails after order confirmations. He did not influence or take over any decision in design or budget. He listened to what I wanted as well as what I needed. He was patient and understanding in moments of chaos and went above and beyond to ensure he could help me in any way he could, I honestly cannot praise this gentleman enough. He is a credit to the company and should be highly recognised.

2026年4月14日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

We appreciate you sharing your experience. We're happy to hear that the bathroom and kitchen design by Ian Baker met your expectations. Thank you for recognizing the support you received during the process; we value your feedback. -AK

5つ星のうち5の評価

Helpful staff

Selena was extremely helpful at our recent visit to the Caerphilly store, she was able to advise on products and find everything we needed. Many thanks.

2026年4月6日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Hayley, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Selena was able to help you in store and provide excellent customer service! -SM

5つ星のうち5の評価

Liz was very helpful

Liz was very helpful! For two people learning as we go looking for stock, Liz was on hand to help us from the start. Nothing was a hassle and all parts we required were found with Liz's assistance.

2026年3月10日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi, Abb. Thank you for taking the time to share your review with us. We are pleased to see that Liz was really helpful, providing excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Excellent staff always friendly

Excellent staff always friendly

2026年3月3日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Tom,

We appreciate your feedback and are so glad to hear our staff is friendly and provides excellent service. -Ellysse

5つ星のうち5の評価

I had a very positive experience…

I had a very positive experience ordering my kitchen.
Angela was very friendly and professional.
She guided us through all our needs and answered all our questions.
I would highly recommend Angela and the service she gave .

2026年2月11日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

We appreciate you sharing your feedback. We're happy to hear that you had a very positive experience ordering your kitchen and the Angela was very friendly and professional! Thank you for the recommendation! -AK

5つ星のうち5の評価

Angela - New Kitchen

Angela at your Caerphilly store was such a pleasure to deal with. She explained everything clearly, making the choices we had to make much more informed.

2026年2月14日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi, James. Thank you for taking the time to share your review with us. We are really happy to see that Angela at our Wickes store in Caerphilly provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Staff were very helpful.

Visited store today staff very helpful especially Selena and her co-worker. Nothing was to much trouble , a resounding 5 stars.

2026年2月13日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Kathleen,

We appreciate your 5-star review. We're delighted to hear Selena and her co-worker were very helpful during your visit. Thank you for sharing your feedback with us. -Ellysse

5つ星のうち5の評価

Went there for a heavy purchase…

Went there for a heavy purchase customer service was amazing especially sion carried it right to the car

2026年2月10日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

We're happy to hear that you had an amazing customer service experience and that Sion assisted you with your purchase. Thank you! -AK

5つ星のうち5の評価

Just had a kitchen fitted from Wickes…

Just had a kitchen fitted from Wickes and I fully recommend them. James Southgate, the designer, was particularly helpful during the whole process which happened quickly and smoothly. Thank you very much.

2026年2月9日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Cerys, Thanks for taking the time leaving your review. We are happy to hear that James was able to help you design your kitchen making the process nice and smooth along the way. Thanks again for the kind feedback. -JL

5つ星のうち5の評価

I visited the store last week

I visited the store last week
I was after paint. I could only find one on the shelf and a very helpful assistant went above and beyond to find me another , she went to the where house and had to move pallets but eventually found me my paint . She went above and beyond.Her name was Sian !

2026年2月5日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Jacqueline Driscoll Beynon, We're happy to hear that an assistant was so helpful during your visit! We appreciate you taking the time to share your positive experience. It's great to know the team went the extra mile to find what you needed. -LC

5つ星のうち5の評価

A wonderful experience

A wonderful experience.

Angela at the Caerphilly store went way above and beyond to ensure my 3 kitchens were ordered for a large renovation project I’m carrying out. Would highly recommended. Her knowledge and patience were second to none.

Thanks again!

2026年1月26日
自発的なレビュー
Wickes - Caerphilly ロゴ

Wickes - Caerphilly からの回答

Hi Rachel, we appreciate you sharing your wonderful experience. We're so glad to hear that our team member was knowledgeable and patient while helping you order your kitchens. Thank you for your recommendation! -LG

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報