Thank you Doug from the Cardiff Newport Road store for your excellent customer service yesterday. He was busy doing something else when I cornered him for help and he stopped what he was doing just to... もっと見る
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I visited the Cardiff Newport road store today to collect a click & collect order which turned out to be wrong (totally my fault it was wrong). A lovely lady called Anna helped me sort it out with a... もっと見る
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We recently ordered a kitchen with Wayne at the Newport Road store in Cardiff, and couldn’t recommend him enough. The whole process was so quick and easy, with Wayne coming out to our property to take... もっと見る
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I was in Cardiff Newport road store wicks and I was minding my own business and I over heard an store member in his 20s tall and really skinny he was under his breathe saying all they expect me t... もっと見る
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企業情報
Wickes - Cardiff について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Unit 1 Dragon Retail Park, 507 Newport Road, Cardiff, Wales, CF23 9AD, 英国
- +442920114606
4.2
ほぼ満足
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super Doug!
I'm a consistent customer at Wickes Cardiff Newport Rd. Doug is a great guy, who is friendly and knowledgeable about all the products.
2025年4月18日
自発的なレビュー
Wickes - Cardiff からの回答
Hey Andy, thank you for your five-star review, and I'm glad you enjoyed the service from Doug in our Cardiff store! - Dylan
I am delighted with the recent service …
I am delighted with the recent service I have received from Wickes, Newport Road Cardiff. From the beginning - regarding an enquiry, to being assisted in ordering on line. Paramount in this was the help I received from Linda, a store employee. Nothing was too much trouble for her and she patiently talked me through the whole process. Just wish there were more like her, as being a new customer, she has really made me feel that I can revisit this store and get all the help I need.
2025年4月24日
自発的なレビュー
Wickes - Cardiff からの回答
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you were so impressed with the service you received at our Newport Road Cardiff store. We are especially pleased to hear about the positive experience you had with Linda. Her dedication to providing excellent customer service is truly appreciated. We hope you enjoy your purchase and look forward to welcoming you back to our store in the future.
-AF
Friendly service that stuck to my requirements
Isabella was brillant at designing and uplifting my en-suite. She provided a friendly service when she came to do a home measure and equally so when we discussed the final design. The design fit my requirements without going to overboard which I've had with other providers with a price that was within my budget.
2025年4月17日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Daniel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Isabella in our store and that they provided you with useful advice. -AH
Great customer service
Great customer service! Kimberley was very helpful, providing great support and guidance with helping me choose the right colour and paint for my kitchen, can't thank her enough..it looks fantastic
2025年4月18日
自発的なレビュー
Wickes - Cardiff からの回答
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you were so pleased with the support and guidance you received from Kimberley. It's fantastic that you're happy with the final result!
-AF
Kitchen
Visited the store on Saturday 19th April to finalise our kitchen at Newport rd, Cardiff. We had met with David previously and he was brilliant, thank you, As David is leaving we were then introduced to Wayne Grant, so knowledgeable and totally put us at ease, both David and Wayne couldn’t have been any more helpful especially as this is a big purchase for us and helped us with every query we had, looking forward to now seeing the final kitchen, thank you both!
2025年4月19日
自発的なレビュー
Wickes - Cardiff からの回答
Thank you for your five-star review and for taking the time to share your experience. We are thrilled to hear that you had a positive experience with our team in Cardiff, especially with David and Wayne. We appreciate your kind words about their knowledge and helpfulness, especially as you were making a significant purchase. We are happy to hear that you are looking forward to seeing the final kitchen.
-AF
Sam was very helpful very…
Sam was very helpful very friendly,pointed me In the right direction and helped me to the car.
2025年4月20日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Angela, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sam in our store and that they provided you with useful advice. -AH
Wickes - Cardiff からの回答
Hey Hazel, thanks for your positive feedback, and I'm glad you enjoyed the service from Terry in our Cardiff store! - Dylan
Anna is a very helpful person
Anna is a very helpful person, full of enthusiasm, always providing useful guidance. I really appreciate her service in the Cardiff branch of Wickes.
2025年4月16日
自発的なレビュー
Wickes - Cardiff からの回答
Hey Amir, thank you for your five-star review, and I'm glad you enjoyed the service from Anna in our Cardiff store! - Dylan
Wickes experience
Anna served us and she was very friendly, knowledgeable and efficient. Overall buying from Wickes was a positive experience
2025年4月18日
自発的なレビュー
Wickes - Cardiff からの回答
Hey Suzanne, thank you for your five-star review, and I'm glad you enjoyed the service from Anna in our Cardiff store! - Dylan
Amazing Customer Service from Kimberley
Came to wickes to get some random bits and the lady who served me (Kimberley) was so lovely and really made my day!
2025年4月17日
自発的なレビュー
Wickes - Cardiff からの回答
We're so glad to hear you had a positive experience! It's wonderful to know that Kimberley made your day. We appreciate your kind words and will share your feedback with her!
-AF
I had an amazing experience at wickes…
I had an amazing experience at wickes due to the most helpful woman kimberly!! she helped me pick out a drill for my father for his birthday and was so helpful and patient with me explaining which ones would be better etc. she was very welcoming and kind that woman deserves a raise!!
2025年4月15日
自発的なレビュー
Wickes - Cardiff からの回答
Thank you for your kind words. We are thrilled to hear that you had a positive experience with Kimberley and she was able to assist you with finding a drill for your fathers birthday! We are so happy that Kimberley made you feel welcome! We will make sure to share your kind words with the team!
-AF
Kimberley was very helpful
Well what a wonderful experience I received when visiting the store! Kimberley was very helpful when I was asking questions on items I needed. She was very patient and listened to my needs! I must say you need more staff like Kimberley…10/10 service thank you
2025年4月17日
自発的なレビュー
Wickes - Cardiff からの回答
We are so happy to hear about your positive experience in our store. It's wonderful to know that you received such great service from Kimberley. We appreciate your kind words and will be sure to pass your feedback along to her.
-AF
Needed a specific drill bit for tiles…
Needed a specific drill bit for tiles and some advice on how to seal grouting, spoke to a lovely lady called kimberley who knew everything we needed to know about tiling and laying floors. If only every wickes had a kimberley, we'd use them more.
2025年4月17日
自発的なレビュー
Wickes - Cardiff からの回答
We're delighted to hear about your positive experience with Kimberley. It's wonderful to know that our team members can provide the expert advice and friendly service you need. We strive to create a positive shopping experience for all our customers, and Kimberley's knowledge is a testament to our commitment to providing excellent customer service!
-AF
Fabulous team here at Wicks!!
As much as I would like to list each and everyone's names who make each visit not only a pleasure. This store is the most welcoming store I know with the best and helpful staff members.
Always smiling
Always happy to help
Thanks to each of the team.
2025年4月16日
自発的なレビュー
Wickes - Cardiff からの回答
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Great experiance at Wickes
Another great experiance at Wickes in Cardiff. After purchasing a lot of items. I'd again forgotten my Wickes train card. But Kimberly who was so helpful, looked me up in the system to apply my discount! What a star and again. Thank you. More staff like this one please!
2025年4月17日
自発的なレビュー
Wickes - Cardiff からの回答
We're delighted to hear about your positive experience at our Cardiff store. It's wonderful to know that Kimberly went above and beyond to help you. Her dedication to providing excellent customer service is truly appreciated. We strive to create a welcoming and helpful environment for all our customers, and we're thrilled that you felt well taken care of-GS
Wick newport road cardiff
Alovely lady who,s name was Linda who had just started her shift was there straight away with answers to our questions an gave us some good advice on what we needed to do the job .thank you Linda
2025年4月17日
自発的なレビュー
Wickes - Cardiff からの回答
Hi Carol, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Linda in our store and that they provided you with useful advice. -AH
Helpful
I was looking at tiles when Greg asked me if I needed help. He worked out how many tiles I needed and the adhesive, grout then even helped me to the car.
What a nice guy.
2025年4月15日
自発的なレビュー
Wickes - Cardiff からの回答
We're so glad to hear about your positive experience! It sounds like you had a great interaction with Greg. We strive to provide excellent customer service and are happy to hear that Greg went above and beyond to assist you.
-AF
Wickes - Cardiff からの回答
Thank you for your kind words. We're glad you found our staff helpful and our store easy to navigate. We appreciate your feedback.
-AF
Wickes - Cardiff からの回答
Hi Karl, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
the staff was really nice and helpful…
the staff was really nice and helpful and i really like a worker called kim as she helped me a lot while trying to find the right shade of paint
2025年4月14日
自発的なレビュー
Wickes - Cardiff からの回答
Hey Lilly, thanks for your five-star review, and I'm glad you enjoyed the service from Kim in our Cardiff store! - Dylan
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