Wickes - Halesowen レビュー 

133
•
TrustScore 5段階評価の4.5

4.6

Prospect Road, Off Mucklow Hill, Halesowen West Midlands, B62 8DU, GB

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5つ星のうち5の評価

Design consultant Paul Potter has been excellent in advising us on our new kitchen. He listened to our requirement's and did not push us into making any decisions at all. Paul was very patient and... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into Wickes Halesowen branch. Having looked at items I then went to the pay desk and asked for assistance. Anthony appeared within a few minutes and assisted me when choosing my items offering a... もっと見る

企業が回答しました

5つ星のうち5の評価

Kevin was so amazing with his advice ( for free) that we definitely will be using wicks for our tiles and kit.. If it wasn't for your amazing staff we would of gone to b and q

企業が回答しました

5つ星のうち1の評価

I have been waiting over a month for a refund and despite many phone calls and emails I'm being ignored by Paul Morris the store manager. The only reason a refund is required is because weeks after ta... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Halesowen について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Prospect Road, Off Mucklow Hill, Halesowen, West Midlands, B62 8DU, 英国

  • +441215509980

4.6

優良

TrustScore 5段階評価の4.5

133件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(133)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I had great experience I was able to…

I had great experience I was able to find my item quick thanks to Bubz he directed me to the right place and even went the extra mile.

2026年8月9日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're so pleased to hear you had a great experience and found your item quickly, Jay D. It's wonderful that Bubz went the extra mile to assist you! - AB

5つ星のうち5の評価

Andy was super helpful

Went to Halesowen branch today and had great service from Andy… not only did he source what I needed and collect it for me, but even loaded it all into my car, which wasn’t an easy task… no need to go the gym after all of that lifting Andy😛Thank you

2026年8月6日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

Hi A B,

It's wonderful that Andy was so helpful in assisting you and even loaded everything into your car. Thank you for taking the time to share your experience with us. -Ellysse

5つ星のうち5の評価

Very impressed with the service…

Very impressed with the service provided and care that Paul Potter (Halesowen Wickes) took with us when ordering both our kitchen and bathroom. We visited him both in store, and he came out to our home to measure up and advise. Communication from him was quick and effective. The whole process was smooth and hassle-free, and Paul worked hard to ensure that we were happy with our design. We would highly recommend

2026年8月6日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We are so pleased to hear about your positive experience and that you were very impressed with the service provided for both your kitchen and bathroom, Sarah. It's wonderful that Paul's communication was quick and effective, ensuring a smooth and hassle-free process. We appreciate your high recommendation! - AB

5つ星のうち5の評価

The experience was amazing the customer…

The experience was amazing the customer service and employees where super nice and understandable. 10/10 would definitely recommend.

2026年8月1日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're so pleased to hear you had an amazing experience with us, Mrs Kaur! It's wonderful to know our team were super nice and understanding. Thank you for your recommendation! - AB

5つ星のうち5の評価

I cant wait for my new kitchen to be…

I cant wait for my new kitchen to be installed. Thank you Joanne, your design skills ,customer service and genuine commit to making sure I was happy. At every stage has led to one happy customer
Thank you

2026年7月24日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're so pleased to hear how happy you are with the design process for your new kitchen! It's wonderful that Joanne's commitment to customer satisfaction shone through every step of the way. Thank you for your fantastic feedback. -AK

5つ星のうち5の評価

Jayne

Jayne , absolute, brilliant assistant was very thoughtful helpful with sorting out my trade card problem yesterday

2026年7月23日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're so pleased to hear that Jayne provided such brilliant and thoughtful assistance with your trade card issue. Thank you for sharing your positive experience! -AK

5つ星のうち5の評価

Excellent!

i have had several dealings with Wickes Halesowen, both in store and deliveries and every experience has been excellent with all staff i have encountered going the extra mile with their customer service, i’m so impressed!

2026年7月23日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

Hi, Linda. Thank you for taking the time to share your review with us. We're really pleased to see that your always have an excellent shopping experience at our Wickes store in Halesowen, both in store and with deliveries. We're also happy to see that our colleagues always go the extra mile. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Good help from nitika/leah would…

Good help from nitika/leah would recommend to anyone easy to communicate and get the job done

2026年7月18日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're so pleased to hear that Nitika and Leah provided such great assistance and made it easy to communicate. Thank you for sharing your positive experience, Fiaz! - AB

5つ星のうち5の評価

⭐⭐⭐⭐⭐ Excellent Service from Leah at…

⭐⭐⭐⭐⭐ Excellent Service from Leah at Wickes Halesowen
I would like to commend Leah at the Wickes Halesowen store for her outstanding customer service. She was incredibly helpful and patient while assisting us with mixing various Dulux paint colours, taking the time to ensure we got exactly what we needed.
Nothing was too much trouble, and her friendly, knowledgeable approach made the whole experience easy and enjoyable. It's refreshing to receive such attentive and professional service, and Leah made what could have been a complicated process very straightforward.
Thank you, Leah, for going above and beyond. You are a real credit to the Wickes Halesowen team, and we will certainly be returning for future projects.

2026年7月11日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're delighted to hear you had such a positive experience. It's wonderful that Leah was incredibly helpful and patient, making the paint mixing process easy and enjoyable. We appreciate your kind words and look forward to your next visit. -AK

5つ星のうち1の評価

Odd manner and disappointing service

We had a consultation with someone from Wickes at our home about a new kitchen.
We'd already selected the kitchen we wanted; all that was to be done was to measure up, select worktops and handles and discuss storage solutions for the two base cupboards that went deep into a corner.
The advisor was erratic, utterly preoccupied with our budget and not interested in answering any of the questions we had.
She literally flounced out mid sentence when we said we simply wanted a price for the kitchen we had selected and didn't need to discuss budget.
It's an Extremely Small Kitchen, no more than 4 base units and 4 wall units. We were quoted nearly £12,000.
There was no design needed, as we were replacing like for like.
She said it was guaranteed for 10 years then the written quote said 2 years.
Really disappointing and frankly weird service.

2026年7月8日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

Hey Mish, thank you for your valuable feedback, and I'm sincerely sorry to learn of your design experience in our Halesowen store. I will ensure to feed this back so we can improve on this going forward. - Dylan

5つ星のうち1の評価

Purchased a kitchen just after Covid…

Purchased a kitchen just after Covid wicked fitted the kitchen 3 mouth of completion my kitchen became a nightmare and customer service past me around to different people I wished I never had brought my kitchen and bathroom from wickes it’s been a disaster

2025年10月10日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

Hi, Brenda. Thank you for taking the time to share your review with us. I'm really sorry to learn that you've had issues with your kitchen installation and that you're not happy with the customer service you've received when contacting us regarding this. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

5つ星のうち5の評価

Brilliant service!

When I decided to do a full bathroom remodel, it felt slightly daunting but once I'd made an at home design consultation and talked through a few ideas I'd had I began feeling so much better! The service and dealings I've had with Paul Potter from Halesowen I have to say have been extremely professional and friendly with such good advice given when I had questions to ask. When I was sent the 3D design through, I was so impressed, my vision brought to life with great understanding of what I wanted!! Can't wait for the job to be started now!! I would highly recommend using this service, it's ideal as its free, and you don't need to go in store to do it!

2026年6月6日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're delighted to hear about your positive experience with our design consultation service. It's wonderful that Paul Potter provided professional and friendly advice, bringing your vision to life with the 3D design. We appreciate your recommendation! -AK

5つ星のうち5の評価

We met Joanna she guided us all through…

We met Joanna she guided us all through the process in yes buying a Kitchen and she is very nice lady. We find it very easy with her and thank you.

2026年6月24日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're so glad Joanna made your kitchen buying process easy and pleasant. We appreciate your kind words! -AK

5つ星のうち5の評価

Halosower store & trade account

Elliot at the Halosowen stored was fantastic today, he helped me sign in for a trade account in no time, explained how to use it, what discount we could get and what to do to pay for our purchase made in store whilst waiting for the trade account activation. Couldn't have had better customers service!

2026年6月20日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're so glad to hear about your excellent experience with Elliot! We appreciate you sharing your positive feedback. -AK

5つ星のうち5の評価

Elliot was amazing

Elliot was amazing! Super helpful and friendly gave appropriate advice on tools, techniques and accessories. Thank you and hope to see you soon!

2026年6月20日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're so glad Elliot provided such amazing and helpful service. We appreciate your kind words and look forward to your next visit! -AK

5つ星のうち5の評価

Really pleased with the service…

Really pleased with the service received from Greg Evans at the Halesowen store. Nothing was too much trouble and he designed a great kitchen for us with patience and really helpful advice.

2026年1月18日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

Hi Kirsty, Thanks for your 5-star review! We're so pleased to hear about your positive experience designing your new kitchen. We appreciate your kind words. - Sean

5つ星のうち5の評価

Brilliant Kitchen designer!

Big thank you to Paul Potter at Halesowen Wickes. You were a great help with our kitchen design!

2026年6月16日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

Hi Adeel, We are so pleased Paul provided such great help with your kitchen design. Thank you for sharing! - Sean

5つ星のうち5の評価

Great service

Great service from our design consultant Paul Potter. Professional, helpful and friendly. Thank you

2026年6月13日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We are so pleased Paul Potter provided such professional and helpful service. Thank you for sharing! -AK

5つ星のうち4の評価

Greg was very helpful when designing…

Greg was very helpful when designing our bathroom and we are happy with the results.

2026年6月12日
自発的なレビュー
Wickes - Halesowen ロゴ

Wickes - Halesowen からの回答

We're so pleased you're happy with your new bathroom design, through the help of Greg. Thank you for your feedback! - AB

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