Wickes - Hanger Lane レビュー 

155
•
TrustScore 5段階評価の5

4.8

Quill Street, Hanger Lane, Ealing London, W5 1DN, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Our local wickes is our first choice when we need DIY bits and pieces. Hadia, one of the assistants in particular has always been very helpful and goes out of her way to make our shopping experience e... もっと見る

企業が回答しました

5つ星のうち5の評価

Hadz was super friendly and helpful when setting up my trade account. I hope the company recognise her efforts in customer service, great job well done.

企業が回答しました

5つ星のうち5の評価

Hadz at Wickes Hanger Lane gives customer service that is truly second to none! Every single visit, she goes well out of her way to help—even during peak, busy hours. Her attitude and helpfulness are... もっと見る

企業が回答しました

5つ星のうち1の評価

Wickes falls to send confirmation of a cancelled order even after more then two days after it is cancelled before delivery is made. All the customer service call operator suggest is tell me to wait. C... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Hanger Lane について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Quill Street, Hanger Lane, Ealing, London, W5 1DN, 英国

  • +442088106793

4.8

優良

TrustScore 5段階評価の5

155件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(155)

過去12か月のレビュー数: 14,688件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Seema was really amazing in helping me…

Seema was really amazing in helping me find the right products I needed for my bathroom repairs. As I am new to DIY, she was really patient and recommended the best options from the vast selection.

2026年4月21日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Nimisha, We're happy to hear that you had such a positive experience. It's great to know that the recommendations were helpful as you are new to DIY. Thanks for your review. - Sean

5つ星のうち5の評価

I was served from seema and had today

I was served from seema and had today. Brilliant customer service always happy to help

2026年4月23日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Mowafaq, We're happy to hear that you had such a positive experience! Thank you for taking the time to share your feedback; we appreciate it. -Summer M

5つ星のうち5の評価

Replacement bulb

I visited my local Wickes to find a replacement bulb for my bathroom, but I was struggling to identify the correct one.

Andre approached me and kindly asked if I needed any help. I explained what I was looking for and showed him the faulty bulb. Although he mentioned he wasn’t an expert in that specific area, he still made a genuine effort to assist me and guided me as much as he could.

His willingness to help and positive attitude made the experience much easier. Great customer service!

2026年4月20日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Vim, Thanks for taking the time leaving your review. We're happy to hear that you had a positive experience in our store. We're happy to hear that Andre was able to assist you with your bulb replacement. It's great to know that their helpfulness made your visit easier. Thanks again for the kind feedback. -JL

5つ星のうち5の評価

Good service

Just wanted to thank the staff at Wickes near Alperton for the excellent customer service on Friday. With hardly any staff around to help the lady on the checkouts HADIA helped me locate everything I wanted. The store looks different now but she seemed to know where everything was. The other staff were very helpful too so I will definitely be shopping here from now on. Thankyou all.

2026年4月17日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Greg, We're happy to hear that you received excellent customer service during your visit. It's great to know that Hadia was helpful in locating everything you wanted. Thank you for your positive feedback, we appreciate it. - Sean

5つ星のうち5の評価

I use Wickes alot and the hanger lane…

I use Wickes alot and the hanger lane branch is by far the most helpful branch the staff are extremely knowledgeable on products sold and are very helpful especially hadz,Seema,and susan

2026年4月17日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Paige, Thank you for taking the time to share your review with us. It is great to hear that Hadz, Seema and Susan were able to offer advice on products and provide quality customer service! -Summer M

5つ星のうち5の評価

Staf member Andre amazing hess very…

Staf member Andre amazing hess very nice and helpful he helped me look for paint while the store was busy he's a good working man

2026年4月19日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

We're happy to hear that you had such a positive experience. We appreciate you mentioning Andre who assisted you; it's great to know they were helpful during a busy time. -AK

5つ星のうち5の評価

Great lady

Great lady, great service.

2026年4月17日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Sirak, Thank you for telling us about our staff member and service at our Hanger Lane store. Your review is much appreciated.

5つ星のうち5の評価

Outstanding customer service at Wickes Hanger Lane – Thanks to Seema!

I just wanted to take a moment to share the incredible service my wife and I received from Seema at the Wickes store in Hanger Lane. We were a bit overwhelmed by the new store layout and struggling to find a few items, but Seema truly went above and beyond to help us. Not only did she take the time to guide us around the store, but when she found that some stock hadn't been put out yet, she didn’t hesitate to go into the warehouse and retrieve it for us herself.

Her helpfulness, kindness, and dedication to making sure we had everything we needed really stood out. Seema turned what could’ve been a stressful shopping trip into a seamless and pleasant experience. It's rare to encounter someone so committed to providing excellent customer service, and she truly deserves to be recognised for her efforts.

Thank you, Seema, for going the extra mile, you made all the difference!

2026年4月15日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi, Thanks for taking the time leaving your review. We're happy to hear that Seema was so helpful and made your shopping trip pleasant. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

5つ星のうち5の評価

Helpful Staff

Really good staff. We had to get help to get some tiles shifted so we could get to the ones we wanted. Hadz/Hadia sorted it all out. Will go back

2026年3月25日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

We're glad you enjoyed your experience and that our team could assist you with the tiles. We appreciate your feedback and look forward to seeing you again. -AK

5つ星のうち5の評価

I went to the Hanger Lane branch…

I went to the Hanger Lane branch recently to buy some stuff for my garden. The staff there were amazing. They were very helpful particularly HADIA was was extremely helpful. She helped me to make the correct choices. I would definitely recommend this store to anyone. Well done and keep up the good work.

2026年4月13日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

We appreciate you taking the time to share your positive experience at our Hanger Lane branch. We're happy to hear that Hadia was so helpful and that you were able to make the correct choices for your garden. -AK

5つ星のうち5の評価

Geat prices and AMAZING customer…

Geat prices and AMAZING customer service.. shout out to Kelsey for her wonderful customer care, we felt welcomed at the store..

2026年4月15日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Ali, We appreciate you taking the time to share your experience with us! We're so glad to hear that you felt welcomed and received amazing customer care from Kelsey. - Sean

5つ星のうち5の評価

I went there to buy a few things and…

I went there to buy a few things and the Customer service was excellent from seema. Thanks a lot Wickes

2026年4月14日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Ricardo, We're happy to hear that you had such a positive experience! We appreciate you mentioning the excellent service you received during your visit. - Sean

5つ星のうち5の評価

Friendly and helpful

Friendly and helpful,
Hadz very helpful

2026年3月24日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Bili, we appreciate you sharing that our team was friendly and helpful. We are so glad to hear that you received great service. -LG

5つ星のうち5の評価

I meet with seema on till with very…

I meet with seema on till with very polite and good customer service

2026年4月15日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Muhammad,

It's wonderful to hear that Seema was very polite and provided good customer service during your visit. We appreciate your kind feedback. -Ellysse

5つ星のうち5の評価

Fartun she was extremely helpful and…

Fartun she was extremely helpful and great customer service

2026年4月14日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Nazirjon, We appreciate you sharing your experience with us. We're so glad to hear that you received great customer service and found Fartun helpful. -Summer M

5つ星のうち5の評価

Great service by Cam in Wicks Hanger Lane London.

The young man Cam was very knowledgable ,efficient, and detail-oriented, he helped me to choose the stuff I need explaining the benefit of each item throughly, he was very patient with me as I am a disabled person, Also he was ensuring accurate picking, packing, and shipping to my car while adhering to safety protocols. He possess high physical support as carrying heavy items, strong communication and great respect the customer. I really appreciate Cam’s service who is currently working in Wicks Hanger Lane branch London.

2026年4月15日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Dr Elshabany, Thank you for your five-star review mentioning the great customer service you received from our collogue Cam in our Hanger Lane store. We appreciate your business

5つ星のうち5の評価

This is a shout out to Kelsey and fartun

This is a shout out to Kelsey and Fartun. They were very friendly and helpful.

2026年4月14日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

We appreciate you taking the time to share your positive experience. We're so glad to hear that Kelsey and Fartun were friendly and helpful to you. -AK

5つ星のうち5の評価

Home

I was helped in the store by Susan from Hanger Lane, who went above and beyond to make sure I have the correct items I needed for my home renovation. She was very funny and kinda a bit crazy lol in a good way and she made the experience a lot better for me.

2026年4月14日
自発的なレビュー
Wickes - Hanger Lane ロゴ

Wickes - Hanger Lane からの回答

Hi Marilyn,

We appreciate you sharing your experience. We're delighted to hear that you received great support and that the assistance you received from Susan ensured you had the correct items for your renovation. -Ellysse

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報