Wickes - Hendon レビュー 

75
•
TrustScore 5段階評価の4.5

4.3

The Hyde, Hendon, Unit 2, Silk Bridge Retail Pk, London London, NW9 7TH, GB

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5つ星のうち5の評価

Selvy and Koma were so helpful - I had return items I’d purchased online and pick up replacements. Across multiple orders it wasn’t so straightforward- they were patient and understanding. I’m gratefu... もっと見る

企業が回答しました

5つ星のうち1の評価

Very poor customer service at Wickes West Hendon. We were told by both the delivery driver and Wickes Customer Services that we could return the delivery pallet, but after arranging transport to bring... もっと見る

企業が回答しました

5つ星のうち5の評価

Naomi Lovelace at Wickes Hendon was an absolute star throughout! Professional, personable, knowledgable and an intricate eye for detail as to what we wanted in our kitchen. Unfortunately due to lead t... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to the store today and a lovely lady was very accommodating think her name is Susan, I was able to find everything i needed with her help. Would definitely visit again.

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Hendon について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • The Hyde, Hendon, Unit 2, Silk Bridge Retail Pk, London, London, NW9 7TH, 英国

  • +442082007739

4.3

優良

TrustScore 5段階評価の4.5

75件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(75)

過去12か月のレビュー数: 14,656件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Mo is very helpful always

Mo is very helpful always - great job

2025年8月15日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

We appreciate your positive feedback regarding the helpful assistance you received from Mo; we are so glad to hear it. -AK

5つ星のうち5の評価

I'm very happy with your customer mo…

I'm very happy with your customer mo and deep thank you

2025年6月27日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi Abas, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

I highly recommend Wicks in Hendon.

I highly recommend Wicks in Hendon.
Deepanshu was extremely helpful . A credit to the company . Lindsay the manager went the extra mile to help me.
Well done.

2025年6月9日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

We're happy to hear that you had a positive experience at our Hendon store! We appreciate your kind words and are so glad that our team could be so helpful. Thanks for the recommendation!-GS

5つ星のうち5の評価

Linsey and selvi are super helpful!

Linsey and selvi are super helpful!
Great management.
Thanks
Yoni

2025年6月5日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

We appreciate you taking the time to share your positive experience. We're so glad to hear that Linsey and Selvi were helpful to you when in our store!
-AF

5つ星のうち5の評価

Tony of Wickes, Hendon ( delivery driver)

Tony of Wickes, Hendon is a true consummate service professional. He collected the door from my 2nd floor flat (the building has no lift) with a smile and no quibbles. He was willing to go that extra mile. He is an asset to your company. Tony thank you.

2025年5月24日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

We appreciate you sharing your experience with us. It's great to hear that Tony went above and beyond to assist you. We will be sure to pass on your kind words.
-AF

5つ星のうち5の評価

Very helpful polite friendly

Very helpful polite friendly
Always ready to help

Moh

2025年5月8日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi Ragz, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

5つ星のうち5の評価

Here's to thank the amazing, competent & gracious LINDSAY.

Here's to thank the amazing, kind, gracious, tolerant, patient & well informed: LINDSAY; who knew where to direct me to, understood my jumbled description & even went to bring me the tap from the locked store, opened the box, patiently explained the intricate details with great clarity & grace.

My gratitude knows no bounds.

2025年4月4日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi Salah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

5つ星のうち4の評価

It makes me so happy to go into a…

It makes me so happy to go into a store, find an assistant easily, who knows the products and helps me get what I came for. Nethan, in Wickes in Hendon was polite, professional and super helpful.

2025年4月7日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hey there, thanks for your positive feedback, and I'm glad you enjoyed the service from Nethan in our Hendon store! - Dylan

5つ星のうち5の評価

Tianna she’s nice very very helpful…

Tianna she’s nice very very helpful anytime I come to this branch I can see she’s helping all customers god bless her I would come to this Wickes branch because every time I got delivery she’s helping me , thanks again to Tianna

2025年3月17日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hey there, thanks for your amazing review, and I'm glad that Tianna in our Hendon store was able to help you out! - Dylan

5つ星のうち5の評価

Staff is all the time polite and ready…

Staff is all the time polite and ready to help.

2025年2月27日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

5つ星のうち5の評価

Great service

Great service Vee really when the extra mile to help me get what I needed

2024年12月11日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi Js, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Sylvie gives great customer…

Sylvie gives great customer service,very helpful!

2025年2月13日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi Tony, Thank you for your kind words! We're thrilled to hear about your positive experience and appreciate you taking the time to share your feedback. We're so glad you found Sylvie to be helpful and we'll be sure to pass along your compliments. - SF

5つ星のうち5の評価

Professional

Professional, helpfull and friendly staff!

2025年2月13日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi AC, Thank you for your kind words! We appreciate you taking the time to share your positive experience. - SF

5つ星のうち5の評価

There very helpful staff.

There very helpful staff.. much better than other wickes I were visit.
The lady, I think her name selvee.
She was a very friendly.

2025年2月12日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hey Krish, thanks for your positive feedback and I'm glad you enjoyed the service in our Hendon store! - Dylan

5つ星のうち5の評価

I usually don’t do reviews but this one…

I usually don’t do reviews but this one is very well deserved and must do it.
My appointment for our kitchen design was with Kieren.
Immediately, we established a very good working relationship. Kieren clearly understood my needs and budget so he worked extremely hard to design the best possible layout, including the cupboard units to refurbish our kitchen. This wasn’t just one visit, there were quite a few, as the requirements changed as we went along. Communication with Kieren was always extremely good. He was accommodating and supportive along the way, I couldn’t fault him in any way. The rest of the staff, including the manager were also helpful and knowledgable to resolve any issues I might have had and made sure everything was sorted out. All in all I have had a very positive experience and happy with the end result. Many thanks to everyone at the branch.

2025年2月5日
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Kieren and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Very clean and organised environment.

2025年2月5日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi Giovanni, Thank you for your kind words. We're so glad to hear that you had a positive experience with our staff and found the store to be clean and organized. We strive to provide a welcoming and helpful environment for all our customers. - SF

5つ星のうち5の評価

Great staff very knowledgeable about…

Great staff very knowledgeable about their products. Would highly recommend.

2025年2月5日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi Barry, Thank you for your kind words! We're so glad to hear that you found our staff knowledgeable and helpful. We strive to provide our customers with the best possible service and we appreciate your recommendation. - SF

5つ星のうち5の評価

The team in Hendon helped me get…

The team in Hendon helped me get everything I needed for my painting project. Well presented store with helpful staff, will come again.

2025年2月5日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi Tom, Thank you for your kind words! We're thrilled to hear you had a positive experience at our Hendon store. We appreciate you taking the time to share your feedback, and we look forward to welcoming you back again soon. - SF

5つ星のうち5の評価

Wickes - dream kitchen

I am so pleased with our Wickes Intelligia Kitchen, we went with the chester cloudy blue. The results speak for themselves, its truly stunning!!.
Goli our designer at the Hendon store was so helpful and ran through every detail to ensure it was perfect for us. Thank you so much for all you help and we will be sure to recommend.

2024年11月1日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hey Rebecca, thanks for your five-star review, and I'm delighted that Goli in our Hendon store was amazing throughout your dream kitchen design. It makes us proud you would recommend us and enjoy your new space! - Dylan

5つ星のうち1の評価

Only helpful when selling the kitchen, unwilling to give any form of customer service afterwards

I went at the end of last year to help my mother-in-law choose a kitchen at Wickes in Hendon. They were super helpful and happy to run us through all the options and try and give us a good price. The problem started once we needed to contact them after this. We we were told by our builder not to use the square profile worktops as they split very easily and this was also reflected in the reviews. So a couple of weeks before delivery I let them know that we didn’t want the worktops anymore and we would source our own. I was told to still accept delivery of them and that they would then be collected and refunded. Only now two months later after having to harass the store staff have they managed to do so. Trying to get through to their customer services on the phone is absolutely impossible. There is an hour wait at a minimum I have never actually successfully got through. One of the cupboards is the wrong height to give clearance for the gas hob that we decided to get. They now won’t return and refund the doors for this cupboard and want us to purchase a very expensive replacement. I have had to email and call endlessly to get any response from them and even visit the store and now I have to take time off work to go back to the store even just to get a refund for the worktops.
Update: no response from Wickes, I went to the store yesterday and was left waiting an hour to speak to them, they had the cheek to charge me £50 to collect the worktops that I told them I didn’t want and then try to charge me full price for a replacement cupboard

2025年1月29日
自発的なレビュー
Wickes - Hendon ロゴ

Wickes - Hendon からの回答

Hi,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced regarding the poor service you have received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

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