Wickes - High Wycombe レビュー 

93
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TrustScore 5段階評価の4.5

4.5

Ryemead Way, Wycombe Retail Park, High Wycombe Hertfordshire, HP11 1FY, GB

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5つ星のうち5の評価

Yet another faultless delivery from Wickes. Ordered some wooden sleepers on Sunday evening and they were delivered by 9am Monday morning, less than 12 hours later! The driver could not have been more... もっと見る

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5つ星のうち1の評価

We purchased our new bathroom from Wickes Wycombe store. We dealt with a designer named Dimu, who was very helpful until things went wrong. The start date was a week late and deliveries were unpredi... もっと見る

企業が回答しました

5つ星のうち5の評価

We wanted to look at a new Kitchen and Bathroom for our apartment - We worked with Wade McCleary at the High Wycombe Branch. He was very professional and attentive and produced just what we were looki... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently worked with Dimu Liyana at Wickes, High Wycombe for a kitchen design, and I cannot recommend her highly enough. I’ll be the first to admit that I am not an easy person to please; I have a... もっと見る

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企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - High Wycombe について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Ryemead Way, Wycombe Retail Park, High Wycombe, Hertfordshire, HP11 1FY, 英国

  • +441494435400

4.5

優良

TrustScore 5段階評価の4.5

93件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(93)

過去12か月のレビュー数: 14,656件

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5つ星のうち5の評価

Yet another faultless delivery from…

Yet another faultless delivery from Wickes. Ordered some wooden sleepers on Sunday evening and they were delivered by 9am Monday morning, less than 12 hours later! The driver could not have been more helpful and very polite.

2026年11月2日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Thank you for your fantastic review! We're delighted to hear your delivery arrived so quickly and that the driver was so helpful and polite. Thanks for choosing Wickes, and we hope to see you again soon! -AK

5つ星のうち5の評価

Dylan helped me find the tools I needed…

Dylan helped me find the tools I needed and helped me check out quickly

2026年10月9日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi Jude. Thank you for taking the time to leave this wonderful five-star review. We are thrilled to hear that Dylan provided such efficient assistance in locating your items and getting you through the checkout quickly. We truly appreciate your feedback and look forward to serving you again soon. - Andrew

5つ星のうち5の評価

Fantastic Staff at the High Wycombe Store

Carla at the High Wycombe store was fantastic. She was really helpful and went the extra mile to select the correct timber for my project. A true testament to the Wickes staff.

2026年9月16日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

We're so pleased to hear about your fantastic experience at our store! It's wonderful that Carla was really helpful and went the extra mile to select the correct timber for your project. We truly appreciate your kind feedback. -AK

5つ星のうち5の評価

Well stocked store and very helpful…

Well stocked store and very helpful colleagues. Shailesh was amazing with the help he gave us with our project. Will be coming back to see him in future.

2026年9月22日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi Gary, we're so pleased to hear about your positive experience and that our team was helpful. It's wonderful to know that a colleague was amazing with the help they gave you with your project! -LG

5つ星のうち5の評価

Outdoor storage

Aaron helped me find the outdoor storage unit that was right for me.
He brought the one from the warehouse, he suggested we collect from the goods in area.
Aarron could not have been more helpful.

2026年9月14日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

We're so happy to hear that Aaron provided such excellent assistance in helping you find the perfect outdoor storage unit. We appreciate your kind words! -AK

5つ星のうち5の評価

Excellent service and knowledge

Excellent service and knowledge. I found myself a little lost when a young man called Mark asked if I needed some help. I explained what I was after and he walked me to every aisle to assist me with my shop. Fantastic customer service that will bring me back in the future for sure

2026年9月8日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

We are so pleased to hear about your positive experience and that Mark was able to assist you so effectively. It's wonderful that you received such fantastic customer service. We look forward to your next visit! -AK

5つ星のうち5の評価

Aaron

Aaron is so very helpful and a great credit to Wickes. He will always put himself out to help you

2026年9月7日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hello Doreen, Thank you for taking the time to share your review with us. We're really pleased to hear that Aaron was very helpful and always willing to assist you. We appreciate your kind feedback! -JG

5つ星のうち5の評価

Very much appreciate the assistance or…

Very much appreciate the assistance or Deren - who located the item we needed and offered such friendly helpful assistance

2026年9月5日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi, Tara. Thank you for taking the time to share your review with us. We're really pleased to see that, Deren was able to help locate the item you needed, providing excellent customer service. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Perfect all around

We had Dimu for the 2nd time in 12 years come and measure up for a new kitchen. The fitters Darren and Lee worked like trojans to achieve the perfect kitchen.
We are very pleased with the outcome, and have no hesitation in recommending Wickes.

2026年8月10日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi, Gabriel. Thank you for taking the time to share your review with us. We're delighted to hear that Dimu once again provided excellent service during the planning stage, and that Darren and Lee worked so hard to deliver your perfect kitchen. It's fantastic to know you're so pleased with the finished result, and we truly appreciate your recommendation. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Quality kitchen and brilliant customer service

Was thinking of buying a kitchen. Compared a few quotes and reviews as well. Wickes turned out to be the best price-quality ratio. Wade McCleary was amazing in preparing the quotation, suggesting different options and attentive to details. Was very supportive along the length of the project.

2026年7月15日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

We're so pleased to hear about your positive experience, Artem! It's wonderful that Wade was amazing in preparing your quotation, suggesting options, and being attentive to details. We're delighted you found the best price-quality ratio and were supported throughout your project. - AB

5つ星のうち5の評価

Kitchen and Bathrooms for Apartment

We wanted to look at a new Kitchen and Bathroom for our apartment - We worked with Wade McCleary at the High Wycombe Branch. He was very professional and attentive and produced just what we were looking for. A very good design and pricing procedure which was easy to follow - Thanks Wade.

2026年7月30日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi There, Thank you for your five-star review concerning our design consultant Wade in our High Wycombe store. We are pleased that Wade worked on both your new kitchen and bathroom projects. We hope you enjoy these new spaces for many years to come.

5つ星のうち2の評価

Kitchen

We had our kitchen designed and all costs involved by Sarah at wycombe store. She was great absolutely what we needed after being messed around by other suppliers.

2 days before the kitchen and appliances were ment to be delivered we went away on holiday so the work could be carried out. I recived a voice mail saying please can you book a slot for delivery even though I had confirmation via txt and email.

Long story short head office said its there fault but can't deliver on the date that had been given. Managed to get private transport but still not everything was delivered. It was a damn nightmare trying to talk to customer service and not really helping without going mental at them.

Kitchen is very good apart from the caskets are not the best by any standards. But happy with the final finish.

Sarah was a professional through out the whole process (shame it was her day/s off when delivery issues happened. ) As soon as Sarah was in everything got sorted personally deliverd missing and damaged components.

Sarah is amazing.......would use her over and over again as and when I need. Sarah has also helped personal friends with their kitchen and are very happy.

Sarah 5********

Wickes delivery was an absolute joke.

GET SARAH HER OWN STORE!!!!

2026年7月1日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi, Martin. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant, Sarah, provided great service and support throughout your kitchen project. We're sorry to learn of the delivery issues, and we appreciate your patience whilst everything was resolved. Furthermore, It's great to know you're happy with the final result, and that Sarah went above and beyond to put things right. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Nothing was too much trouble for Wade

Nothing was too much trouble for Wade. He explained everything really clearly and was really concerned to achieve what we wanted.

2026年7月12日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

We're delighted to hear that Wade explained everything clearly and was dedicated to achieving your desired outcome. Thank you for your kind words! -AK

5つ星のうち1の評価

Appalling delivery and customer service

I Placed an order for supply only bathroom items after a helpful session with the designer at the High Wycombe store. After that it all wrong with deliveries. Apart from tje Wickes direct delivery which turned up at the correct address anything direct from their suppliers went all over the country except where it was supposed to go. Eventually one turned up at the invoice address (50 miles away which i had to re deliver myself), 2 others went on several occasions to a made up postcode and despite numerous long wait telephone calls, emails and form filling with both the store and customer services one of these never arrived at all and i had to order from a more reliable supplier. Dont trust anything wickes representitives tell you, they clearly cannot manage their supply chain and couriers.

So having provided the additional details requested by Wickes i have been told the shower tray is now out of stock and Wickes are not able to do anything until 18th August!
Also npt willing to refund the delivery charge despite not fulfilling delivery of the whole order, making me drive 50 miles, and costing me money to pay for abortive visits by trades. Shame i cant give less than one star, Wickes dont even deserve even that; please avoid if you want materials on time at the correct address.

2026年7月3日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi Colin, We appreciate you sharing your experience with us. We are truly sorry to hear about the significant issues you encountered with your deliveries, especially after a helpful session with our designer. It's very disappointing that items were misdelivered and that one never arrived, causing you such inconvenience and frustration. We understand how frustrating it is when our supply chain and couriers do not perform as expected. Your feedback is invaluable as we strive to improve our services. We have requested further information to be able to have this looked into for you. - Sean

5つ星のうち5の評価

Flexibile approach to Kitchen

Had a kitchen designed by Dimu. She was very open to incorporate our ideas and requirements. I wanted to fit the kitchen myself with the exception of the surface and this all worked out well. Very happy with the quality.

2026年2月1日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi Paul,

We're happy to hear your kitchen design incorporated your ideas and that you're pleased with the quality. Thank you for your feedback! -Ellysse

5つ星のうち5の評価

Perfect job

Our 26-year-old Bathroom had come to the end of its life and needed replacement. Wade at Wickes was incredibly helpful in designing and helping Jew which range of bathroom fittings to choose and how delayed out in a new modern design. We were appointed John as the fitter who was superb and paid attention to all the fine detail resulting in a perfect finished job that looks amazing. The shower was Roma and the large waterfall head and easy controls is the best shower I’ve been in. Although there were a few hiccups as with any big projects these were dealt with quickly and efficiently by the Which team and John. we have another Bathroom to do and will be arranging this with Wickes in due course.

2026年4月3日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hey James, thank you for your wonderful feedback, and I'm delighted that Wade and John were first class all the way through your bathroom design and installation. It makes us proud you would choose to have another bathroom project with us, enjoy your new space! - Dylan

5つ星のうち5の評価

Wade has been incredibly helpful on the…

Wade has been incredibly helpful on the two occassions we have used him and Wickes for our Kitchen & Utility room.

A consummate professional with great customer service, highly recommend!

2026年3月31日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi, Tristan. Thank you for taking the time to share your review with us. We're delighted to see that Wade was really helpful and provided great customer service during your visit. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Exceptional customer service

The young male assistant at the High Wycombe branch that mixed me some paint this afternoon was most helpful and knowledgeable of the product. A rare quality these days. I will certainly return in the future.

2026年2月14日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi, Scooty. Thank you for taking the time to share your review with us. We're really pleased to see that you are happy with the customer service you received at our Wickes store in High Wycombe. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Kitchen Design

I recently worked with Dimu Liyana at Wickes, High Wycombe for a kitchen design, and I cannot recommend her highly enough. I’ll be the first to admit that I am not an easy person to please; I have a very specific vision and high standards. Dimu was incredibly patient throughout the entire process, never making me feel rushed. What impressed me most was her adaptivity—she truly listened to my ideas and understood my vision perfectly, translating it into a functional design. If you want someone who actually cares about getting the details right, ask for Dimu.
Gabriela

2026年2月11日
自発的なレビュー
Wickes - High Wycombe ロゴ

Wickes - High Wycombe からの回答

Hi Gabriela,

We appreciate your five-star review! We're delighted to hear that Dimu was patient and adaptive during your kitchen design process. It's great to know that they understood your vision and cared about getting the details right. Thank you for your feedback. -Ellysse

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