Wickes - Hinckley レビュー 

138
•
TrustScore 5段階評価の4.5

4.7

Sword Drive, Hinckley Leicestershire, LE10 0GL, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Nat was great and extremely helpful when some paint mixed, and super attentive when our first mix didn’t come out right, second time lucky was a charm! Thank you Nat!

5つ星のうち1の評価

Have already made a report on here about my poor experience. Just wanted to provide a further update as to how dreadful the customer service is. As yet I have had no response to my complaint from... もっと見る

企業が回答しました

5つ星のうち5の評価

We would like to thank Sarah at Wickes Hinckley for her excellent customer service. She was approachable, friendly, and genuinely eager to help. Her positive attitude and helpful advice made our visit... もっと見る

企業が回答しました

5つ星のうち5の評価

Sandhu was really helpful and gave us lots of good advice as to which unit fits where in our oddly shaped kitchen. It really felt like he had our best interests at heart rather than upselling us, whic... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Hinckley について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Sword Drive, Hinckley, Leicestershire, LE10 0GL, 英国

  • +441455613385

4.7

優良

TrustScore 5段階評価の4.5

138件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(138)

過去12か月のレビュー数: 14,688件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Friendly staff member David at Hinckley…

Friendly staff member David at Hinckley store.
Always a smile on his face and happy to help.
Advised on what paint to get as I was quite confused.

2026年7月22日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Thanks for taking the time to leave your 5-star review, Lynsey. We're so glad David provided such friendly and helpful service. We appreciate your kind words about the assistance you received! - AB

5つ星のうち4の評価

Wickes are a great store but they need…

Wickes are a great store but they need to put proper seals on consumables as dirty thieves steal items then when people like us get home and open them thinking im buying 12 wago connectors and Im actually getting 6 isn't very good.

Its not on the store id say its more to the manufacturer not sealing the packaging properly and to the no good dirty thieves that think they are gods child and can get away with it not a good experience this time but like I said not on the store.

2026年7月18日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

We appreciate you taking the time to share your experience with us, Benedict. We understand your frustration regarding the packaging of the consumables and the missing items. We are always working to improve our product offerings and the security of our packaging. Your feedback is valuable as it helps us identify areas where we can enhance our processes and work with manufacturers to ensure product integrity. - AB

5つ星のうち5の評価

Both Katie and Avni were brilliant

Both Katie and Avni were brilliant at helping us with what we needed. They guided us through how to order too.

2026年7月18日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

We're so pleased to hear that Katie and Avni were brilliant at helping you with what you needed and guided you through the ordering process. We appreciate your kind words!, Steven - AB

5つ星のうち5の評価

Wickes Hinckley - always great customer service!

I was in Wickes , Hinckley on Saturday and Yussuf was extremely patient and helpful to me in finding the correct toilet seat! Who knew there are so many shapes and sizes!

2026年7月11日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Thank you for taking the time to share your positive experience. We're delighted to hear that Yussuf was extremely patient and helpful in assisting you with finding the correct item, especially with all the different options available! -AK

5つ星のうち5の評価

I got the warmest welcome when I was…

I got the warmest welcome when I was shopping at Hinckley Branch recently. I hadn't seen Katie previously and I shop there at least once a week I guess. I was quite disarmed by the cheery smile and good morning greeting. Such a pleasant and friendly staff member and it made my day.

2026年7月2日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hey Mike, thanks for your five-star review, and I'm delighted that you enjoyed your experience in our Hinckley store. It makes us proud that the staff were all super friendly and helpful! - Dylan

5つ星のうち5の評価

Excellent Service From Katie.

2026年7月4日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hi, Nick. Thank you for taking the time to share your review with us. We're delighted to see that Katie provided excellent customer service. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Katie has been on cashier duty for my…

Katie has been on cashier duty for my last few shopping trips to Wickes Hinckley. Always a cheerful greeting & very pleasant manner. She really lifts the mood.

2026年7月4日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hi, Paul. Thank you for taking the time to share your review with us. We're really happy to see that Katie is always cheerful and friendly during your visits. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Katie gave excellent customer service!!

2026年7月2日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hi, Martin. Thank you for taking the time to share your review with us. We're delighted to see your happy with the customer service provided by Katie. Thank you again for your valuable feedback. - Scott H

5つ星のうち5の評価

Friendly staff

Friendly staff, served by Katie, very helpful and polite. Got everything I needed.

2026年7月3日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hi Peter, we're so glad to hear our team was friendly and helpful, and that you found everything you needed. Thank you for your kind words! -LR

5つ星のうち5の評価

Karen always looks after us and gets us…

Karen always looks after us and gets us anything we need

2026年7月3日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hi Jack,

We're so pleased to hear that Karen always looks after you and ensures you have everything you need. Thank you for your kind words! -Ellysse

5つ星のうち5の評価

Katie made it easy

Katie made the exchange process so easy, even though I brought the original items at a different store. Very happy and friendly service.

2026年7月2日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hi Josh, we're so pleased to hear that our team member made your exchange process so easy, even though the original items were purchased at a different store. We appreciate your kind words about the happy and friendly service! -LG

5つ星のうち5の評価

Nice store with friendly staff

Nice store with friendly staff. I Use the app to check stock and offers as this isn't the biggest site, usually got what I need and service with a smile.

2026年6月30日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hi Pedro, we're so pleased to hear you find our store nice and our staff friendly. It's great that you find our app helpful for checking stock and offers, and that you receive service with a smile! -LR

5つ星のうち5の評価

Store had everything I needed but Full…

Store had everything I needed but Full credit to Nat.

Absolutely phenomenal employee. Answer the phone and talk through it exactly what you had in stock, then happened to bump into him when I arrived at store and he could not have been more helpful, knowledgeable and professional. Superb experience. Thank you.

2026年6月28日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

We are so pleased to hear about your superb experience and that Nat was so helpful and professional. Thank you for your kind feedback! -AK

5つ星のうち5の評価

We recently had a kitchen designed and…

We recently had a kitchen designed and fitted by wickes. From start to finish Sandhu and the team at the Hinckley branch were absolutely fantastic. Sandhu went above and beyond making our experience faultless. Would strongly recommend!

2026年3月16日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hi Nicholas, we're so pleased to hear about your fantastic kitchen experience! It's wonderful that our team provided such faultless service from start to finish. Thank you for your strong recommendation! -LG

5つ星のうち5の評価

Bought a strimmer from Wickes today

Bought a strimmer from Wickes today. Nat was extremely helpful. He was very pleasant and knowledgeable. I am also pleased with my purchase!

2026年6月28日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

We are so pleased to hear you had such a positive experience with Nat and were happy with your purchase! Thank you for your wonderful feedback. - AB

5つ星のうち5の評価

Excellent service

Excellent service

2026年6月16日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hey Kavi, thanks for your five-star review, and I'm glad you enjoyed the service in our Hinckley store! - Dylan

5つ星のうち5の評価

One of the best in Hinckley not like…

One of the best in Hinckley not like B&Q this store is brilliant. Customer service is 100%. Everything is clean. You’ll find it straight away and if you’re not sure ask the staff and always there to help you go out their way.

2026年6月15日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

We're so pleased to hear about your positive experience at our Hinckley store! It's wonderful that our team's customer service and helpfulness made your visit brilliant. Thank you for your kind feedback. - AB

5つ星のうち1の評価

The elderly woman at the till was…

The elderly woman at the till was shocking, she is customer facing for gods sake! Never spoke she looked like she never wanted to be there. Nice store been going there for years, never really write reviews but I feel I had to. That was a bad customer experience, sorry Wickes but look at your front facing staff.

2026年5月25日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Thank you for your feedback, and we’re sorry to hear about your experience, this isn’t the level of service we aim to provide, and we’ll address this with the store team. -AK

5つ星のうち5の評価

Very helpful in store

Very helpful in store , very prompt and quick at organising everything and kept me updated throughout the whole process. Would highly recommend

2026年4月16日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hi Sarah, we're so glad to hear we were helpful in-store and kept you updated throughout the process. We appreciate your recommendation! -LR

5つ星のうち5の評価

Kitchen Project

From start to finish our kitchen designer, Karen Waldron, Hinckley branch, was excellent. She came to see us at home, measured up and listened to our requirements and booked a date for us to review the design in just a few days. She was very patient whilst we looked at styles and colours that we wanted and suggested appliances and extras that we might want to be included, and provided us with print outs of the plan to take away. She was very friendly, approachable and extremely patient when we decided on some changes that we wanted to make to the design on more than one occasion. She was very personable and explained the whole process from order, to delivery and then installation taking into account our preferred timescales for when the installation started in order to allow for other aspects of the project to be completed. Our installer Andy and electrician Rob were just brilliant. All in all our experience of choosing Wickes for our new kitchen was excellent and we couldn't have asked for a better designer.

2026年1月10日
自発的なレビュー
Wickes - Hinckley ロゴ

Wickes - Hinckley からの回答

Hi JR, We're happy to hear that our kitchen designer was excellent from start to finish, listening to your requirements and providing helpful suggestions. It's great to know that you found them friendly and patient when making changes to the design. We appreciate your feedback regarding the installation process and are so glad you had an excellent experience choosing us for your new kitchen. - Sean

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報