Nat was great and extremely helpful when some paint mixed, and super attentive when our first mix didn’t come out right, second time lucky was a charm! Thank you Nat!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Nat was great and extremely helpful when some paint mixed, and super attentive when our first mix didn’t come out right, second time lucky was a charm! Thank you Nat!
企業が回答しました
Have already made a report on here about my poor experience. Just wanted to provide a further update as to how dreadful the customer service is. As yet I have had no response to my complaint from... もっと見る
企業が回答しました
We would like to thank Sarah at Wickes Hinckley for her excellent customer service. She was approachable, friendly, and genuinely eager to help. Her positive attitude and helpful advice made our visit... もっと見る
企業が回答しました
Sandhu was really helpful and gave us lots of good advice as to which unit fits where in our oddly shaped kitchen. It really felt like he had our best interests at heart rather than upselling us, whic... もっと見る
企業が回答しました
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Sword Drive, Hinckley, Leicestershire, LE10 0GL, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I don’t usually write reviews, but I had to take a moment to recognize the exceptional customer service I received from Sandhu. From the moment I reached out with my inquiry, Sandhu was friendly, responsive, and genuinely eager to help. Not only did he design my dream kitchen, but he also followed up to ensure everything was perfect. It’s rare to find a person that treats its customers with such care and professionalism. I’ll be recommending them to everyone I know.

Wickes - Hinckley からの回答
From start to finish, working with Sandhu was an absolute pleasure. His knowledge of kitchen layouts, appliances, and design options was incredibly impressive, but what truly set him apart was his genuine care and attention to detail. He took the time to understand exactly what we needed, offered thoughtful suggestions, and never once made us feel pressured. He was patient, professional, and incredibly organized throughout the entire process. Thanks to his expertise, we now have our dream kitchen and the entire experience was stress-free and even enjoyable! I can’t recommend Sandhu highly enough. If you’re planning a kitchen renovation, he’s the one you want on your side.

Wickes - Hinckley からの回答
I think it is important to leave a good review when you have received good service, but in this case, Yussuf went the extra mile and stuck with us through the design process, even coming in on Sunday morning to finalise the detail. 5 stars.

Wickes - Hinckley からの回答
( Review for Hinckley branch). I am a single, disabled lady who needed some advice and support with my driveway. I was very fortunate indeed to have David help me initially, followed by Steph F who single handely loaded and unloaded 15 very heavy bags of stones for me without any complaint, but instead a smile! I was very grateful.
I had issues to resolve and Michelle the manager went absolutely out of her way to patiently talk to me, and to offer any advice and help that I needed. I was very grateful for her kindness and for helping me. It is very reassuring to know that if you are on your own and you need help that the management and staff will come to the rescue! Well done and thanks.

Wickes - Hinckley からの回答
We entered the store looking at kitchens. After a few minutes Sandhu approached us to ask if he could help. He was able to answer all of our questions; help us solve queries we had; made suggestions to ensure our kitchen would look how we wanted and function to meet all our needs. Sandhu’s experience and knowledge in this field, the quality of the fixtures and the fast, efficient service we received made the whole experience of designing and purchasing a new kitchen a pleasure and we can’t recommend Wickes Hinckley high enough.

Wickes - Hinckley からの回答
I wanted to give Yusuf Ibrahim (designer consultant) at the Hinckley a massive shout out for designing and ordering my kitchen units. It even went past his work hours and he stayed behind just to make sure the project was excellent! Thank you so much for all your help, really happy with my Sofia Graphite kitchen.

Wickes - Hinckley からの回答
great staff very helpful and polite Michele and david great team

Wickes - Hinckley からの回答
The driving force behind our absolutely stunning bathroom was our in store designer/fairy godmother Karen Waldron. Wickes had a huge range of beautiful bathroom fittings and tiles, we were extremely happy with the quality and prices.
The flexibility that Wickes provide for you to include your own designs and fittings if you choose was a seamless process.
Before the project commenced, Wickes a
provided a dedicated team that coordinate your delivery’s and works. They were very efficient and helpful (thank you Janice!).
Karen project managed at every turn to ensure the smooth running of this installation. Some of our items were too big, (shower screen and vanity), but Karen was able to quickly get them re-ordered and returned with absolutely no fuss. The delivery drivers were excellent and courteous with parking and delivery as we live on a very busy road. They were helpful and very friendly.
Karen liaised with our builder from day one and I was often able to just pop into store with any issues which she dealt with there and then.
Karen made us feel like we were her only customers, her unbeatable customer service and genuine care is outstanding. thank you Wickes!

Wickes - Hinckley からの回答
Kitchen installation by Wickes just finished. We are very satisfied. Sandhu did a great job of the designing for us - would recommend him to anyone thinking of having an upgrade - his taste in units and appliances is impeccable. Our fitter ,James - J M Kitchens - who Sandhu got for us was brilliant - very clean and helpful throughout the installation. Between them I would say it was an absolutely first class job. No complaints at all.

Wickes - Hinckley からの回答
Very helpful member of staff on the paint mixing aisle.
Advised me on the best type of paint and size I needed to cover area I was painting

Wickes - Hinckley からの回答
Happy and knowledgeable people. Got exactly what I needed and all put into the boit of my car by a most obliging member of staff.

Wickes - Hinckley からの回答
Served by a very rude man this afternoon, continually moaning that he finished at 4 and it was now 4.10. No communication or customer service skills whatsoever

Wickes - Hinckley からの回答
From the design stage, throughout the installation and right through to the completion of our kitchen, the service we received was second to none.
We were included throughout the process and kept up to date with what would be happening and when. The whole process was conducted with as little disruption to us as possible, as everything was cleaned and tidied at the end of each day.

Wickes - Hinckley からの回答
Excellent guidance from designer Mr Sandhu, seamless installation by the Wickes team.

Wickes - Hinckley からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。