Choose Wickes products for our Kitchen as they appeared to be well built, the design and the colours we wanted at a reasonable price. Used one of their kitchen design planners called Bally Aulak and... もっと見る
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Alicia & Diane have both been fantastic. They always go above and beyond, deliver exceptional customer service and are generally lovely people to speak too. I'm in and out of the leamington branch, cu... もっと見る
We are pleased to say that we had a really positive experience with Wickes throughout our bathroom renovation. Katie, our bathroom designer, was fantastic from start to finish. She was always a... もっと見る
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We went to visit the shiny new Wickes store in Leamington Spa recently. As it was our first visit we spent sometime looking at the fitted kitchen and bathroom displays as well as having a good look ar... もっと見る
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企業情報
Wickes - Leamington Spa について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Unit A Spa Park, Ashbourne Drive, CV31 3SS, Leamington Spa, England, 英国
- 01926 291751
4.8
優良
223件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The 2 female staff were friendly and…
The 2 female staff were friendly and knowledgeable
2026年9月3日
自発的なレビュー
Wickes - Leamington Spa からの回答
Thank you for your wonderful five-star review, Dave! We are so pleased to hear that our female staff members were friendly and knowledgeable. We truly appreciate your kind feedback. - Andrew
best wickes staff I've ever dealt with
in my local Leamington branch all the time, the staff are brilliant and helpful and chatty. always find what i jeed and ny 10% discount always takes the edge off rising prices
2026年9月3日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi, Ryan. Thank you for taking the time to share your review with us. We're really happy to see that you find our staff to be brilliant at our Wickes store in Leamington Spa, We're also pleased to see that you're always able to get what you need. Thank you again for your kind feedback. - Scott H
Great service from Alicia
Great service from Alicia, very kind and friendly. Would highly recommend Leamington Spa wickes due to their wide range of garden supplies and handy staff!
2026年9月3日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi, Ben. Thank you for taking the time to share your review with us. We're really pleased to see that, Alicia was very kind and friendly during your visit to our Wickes store in Leamington Spa. Thank you again for your kind feedback. - Scott H
Here’s a concise version you can post:
Here’s a concise version you can post:
Great service at Wickes. Trevor was incredibly helpful and nothing was too much trouble. He helped me find everything I needed, explained the products clearly and even helped me carry things. Really friendly and knowledgeable, and made the whole visit much easier. I’ll definitely be going back again.
2026年9月3日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi, Toria. Thank you for taking the time to share your review with us. We're really pleased to see that, Trevor was helpful, friendly and knowledgeable during your visit. Thank you again for your kind feedback. - Scott H
I couldn’t activate my trade account
I couldn’t activate my trade account
But I spoke to the cashier who’s name was Sally Khan who excelled in getting me logged in and get me up and running
2026年9月2日
自発的なレビュー
Wickes - Leamington Spa からの回答
We're so glad to hear Sally was able to assist you with your account activation and get you set up. We appreciate you sharing your positive experience! -AK
Good store with helpful staff
Good store with lots of stock. Closest Wickes to Stratford for me.
Recent purchase was easy thanks to a very helpful Alicia and Diane. They also assisted me with setting up a Wickes account. Thank you
2026年9月2日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi Andrew,
We're so pleased to hear about your experience and that our team members provided such helpful assistance. It's wonderful that they could assist you with setting up your account! -Ellysse
Alicia and Diane are very pleasant
Alicia and Diane are very pleasant, always helping and assisting with anything needed, they are the reason I choose wickes over b and q
2026年9月2日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi Michael, We're really pleased to hear that Alicia and Diane were so pleasant and helpful, always assisting with anything needed. It's wonderful to know they made such a positive impression😁. - FC
fabulous
Diane and Alicia were fabulous and attentive on the desk. Great work, thanks ladies, will definitely come again.
2026年9月2日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi Andy, Thank you for taking the time to share your review with us. We're really pleased to hear that Diane and Alicia were fabulous and attentive. We appreciate your kind feedback and look forward to your next visit! - Sean
Really helpful staff
Really helpful staff. Took time to explain the best product I needed for a very small DIY job. Highly recommend the team in the Leamington store
2026年8月28日
自発的なレビュー
Wickes - Leamington Spa からの回答
We're so pleased to hear that our team was helpful and took the time to explain the best product for your DIY job. It's wonderful to know you highly recommend our store. -AK
Great customer service
Great customer service. Very helpful and great product knowledge from James
2026年8月28日
自発的なレビュー
Wickes - Leamington Spa からの回答
Thank you for your wonderful review, Janine! We are so pleased to hear that James provided great customer service and had excellent product knowledge. We truly appreciate your kind feedback. - Andrew
Could not find on my sat nav coming…
Could not find on my sat nav coming from Tamworth phoned up and a guy called Trevor kindly explained directions to store top bloke. All staff including manager very helpful
2026年8月27日
自発的なレビュー
Wickes - Leamington Spa からの回答
We're so pleased to hear that Trevor was able to help you find your way to the store and that all staff, including the manager, were very helpful, Tim. We appreciate your kinds words. - Andrew
Excellent Servive very knowledgeable…
Excellent Servive very knowledgeable staff especially Diane.Im a disabled man in his 60s Diane not only helped me work out mm to inches but even took time to show me where everything was that I needed.i think she went out of her way to help and it was very much appreciated.I would definitely use again.
2026年8月19日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi, Mark. Thank you for taking the time to share your review with us. We're really pleased to see that Diane provided excellent customer service during your visit, making for a great shopping experience. Thank you again for your kind feedback. - Scott H
Fantastic staff so helpful
Fantastic staff so helpful. Very knowledgeable about products.
2026年8月25日
自発的なレビュー
Wickes - Leamington Spa からの回答
Thank you for your wonderful five-star review, Paul! We are so pleased to hear that our team members were so helpful and knowledgeable about our products. We truly appreciate your kind feedback. - AB
A big thank you to Diane at Wickes in…
A big thank you to Diane at Wickes in Leamington Spa Branch. Lovely service delivered with a smile always and always going out of her way to help.
2026年8月21日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi, Dhoot. Thank you for taking the time to share your review with us. We're really pleased to see that, Diane always goes above and beyond to provide great customer service during your visits. Thank you again for your kind feedback. - Scott H
Staff always smiling and happy to help
Staff always smiling and happy to help. Diane showed me where to look
2026年8月21日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi, Mark. Thank you for taking the time to share your review with us. We're really happy to see that you found our staff to be friendly and helpful. Thank you again for your kind feedback. - Scott H
Star service
Popped into my local store, Leamington Spa, this morning and have to give praise you Diane & Alicia. They provided excellent customer service, were friendly and knowledgeable, taking time to answer my questions, making sure I purchased the right items for my job. The whole experience was easy and enjoyable, they're a credit to the company. Keep up the great work guys.
2026年8月21日
自発的なレビュー
Wickes - Leamington Spa からの回答
We are so pleased to hear about your positive experience at our Leamington Spa store, Neil! It's wonderful that Diane and Alicia provided such excellent customer service, taking the time to answer your questions and ensuring you purchased the right items. We are delighted that your whole experience was easy and enjoyable. - AB
£10,000 spent and Wickes are fighting me over a £27 part. Shocking, petty after-care.
Do not trust Wickes with a major installation. I spent over £10,000 on a complete supply-and-fit bathroom contract, and their after-sales service is nothing short of disgraceful. Less than a year after the bathroom was installed, the Mira shower hose split right at the connection point. Instead of just sending a cheap replacement part, Wickes are actively dodging their legal responsibilities. They tried to fob me off to the manufacturer, and when I refused, they hid behind bureaucratic nonsense. They claim the manufacturer's warranty has expired by counting from the April order date—completely ignoring the glaring fact that their own fitters didn’t finish installing the bathroom until August. To make matters worse, their "Warranty Specialist" has now demanded that I pay for and provide an "independent technical report" to prove the hose was inherently faulty. Expecting a customer who handed them five figures to spend hundreds of pounds on an engineering report for a £27 plastic hose is insulting, combative, and in complete bad faith. I even offered to screw the new hose on myself to save them a call-out charge, but they would rather argue for three weeks than fix a minor issue. Wickes are happy to take your money, but the moment something breaks, they will use every pathetic excuse in the book to abandon you. Absolute joke of a company.
2026年8月14日
自発的なレビュー
Wickes - Leamington Spa からの回答
Thank you for taking the time to share your detailed feedback, Ian. We are truly sorry to hear about your frustrating experience with the after-sales service regarding your bathroom installation. The issues you've described, particularly concerning the shower hose and the handling of your warranty claim, are certainly not the standard we aim to provide. We understand your frustration with the ongoing unresolved problems and the request for an independent report. We have sent a request for more information, so we can look into this further. - AB
If I could give 0 I would
If I could give 0 I would
Kitchen fitting not completed very poor quality after over a year and over 50 emails to try and get it completed
Customer service centre very poor service, dismissive, rude
Once contract signed at the shop they absolve them selves of any responsibility
2026年8月11日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi Anna,
We are truly sorry to hear about the issues with your kitchen installation and the difficulties you've experienced in getting it completed. We understand your frustration with the quality and the customer service you received. We have sent a request to gather more details, so we can investigate this further. -Ellysse
Alicia & Diane
The two customer service agents, Alicia & Diane could not have been more helpful. They were efficient, charming, welcoming and very funny. Wickes should have them as trainers for all new staff. They helped to lift my spirits on a baddish day.
2026年8月4日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi, Thomas. Thank you for taking the time to share your review with us. We're really pleased to see that, Alicia and Diane were really helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
Return visit following previous good…
Return visit following previous good service. Dealt with the same individual, Alicia, in purchasing a hot tap. Was helpful in answering questions and looking up info. Wouldn't hesitate to return.
2026年8月7日
自発的なレビュー
Wickes - Leamington Spa からの回答
Hi, Tabitha. Thank you for taking the time to share your review with us. We're really pleased to see that Alicia was helpful and answered any questions you had, making for a good shopping experience. Thank you again for your kind feedback. - Scott H
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