Emily was fantastic at helping me choose the right colour for my walls. She was altontraining one of the staff on how to use the paint mixer machine and was very good at doing so, explaining everythin... もっと見る
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The sales assistant Abi was a great help to myself and my wife when we visited the Luton store after spending a fair bit of money she helped us out with making sure we had all the items we needed and... もっと見る
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I want to rate my delivery driver AJ who went the extra mile. I had many bags of heavy compost delivered and he so kindly placed them in my back garden so I didn’t have to struggle with their weight.... もっと見る
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AJ delivery driver at Luton Wickes, always great customer service, courteous and respectful. A credit to the company. Nothing is too much trouble for him. He has a birthday on Monday too. Many thanks.... もっと見る
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企業情報
Wickes - Luton について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Gipsy Lane, Luton, Bedfordshire, LU1 3JH, 英国
- +441582448040
4.8
優良
100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent delivery driver
Excellent delivery driver , had him a few times very good !
2026年7月4日
自発的なレビュー
Wickes - Luton からの回答
Hi, Thank you for taking the time to share your review with us. We're really happy to see your pleased with the delivery service provided. Thank you again for your kind feedback. - Scott H
Delivery driver AJ very kind and help…
Delivery driver AJ very kind and help full, delivered on time and in good condition
2026年7月4日
自発的なレビュー
Wickes - Luton からの回答
Hi, Jaswinder. Thank you for taking the time to share your experience with us. We're really pleased to see that your order arrived on time and in good condition and that the driver AJ was kind and helpful. Thank you again for your valuable feedback. - Scott H
Thanks Emily
Emily was really helpful in the paint mixing and the checkout. She helped my dad and I get all the stuff we needed
2026年7月4日
自発的なレビュー
Wickes - Luton からの回答
Hi, Nicholas. Thank you for taking the time to share your review with us. We're really pleased to see that Emily was able to help mix the paint you required, providing excellent customer service. Thank you again for your valuable feedback. - Scott H
The delivery guy JJ arrived within the…
The delivery guy JJ arrived within the time provided. He was a very very nice gentleman. He kindly unloaded my delivery into my back garden as i had asked him to. Extremely pleasant and a pleasure to have a chat with. Excellent service
2026年7月3日
自発的なレビュー
Wickes - Luton からの回答
Hi, Sumaira. Thank you for taking the time to share your review with us. We're really happy to see that you're pleased with the delivery service you received. Thank you again for your kind feedback. - Scott H
Nathan from the Luton store offered…
Nathan from the Luton store offered amazing customer service and helped me with everything I needed, top notch staff member
2026年7月3日
自発的なレビュー
Wickes - Luton からの回答
Hi Adam, we're so pleased to hear that Nathan at our Luton store provided such amazing customer service and helped you with everything you needed. We appreciate your kind words! -LR
Laura Brett
Laura Brett, the manager at the Luton Gypsy lame store was so patient and attentive. She was very kind and supportive throughout our time in the store and even when we were unsure of the quantity to get she was able to assist. Thank you again!
2026年7月1日
自発的なレビュー
Wickes - Luton からの回答
Hi Rachel, We are so pleased to hear that Laura Brett provided such patient and attentive service. It's wonderful to know she was kind and supportive, and able to assist you with your needs. Thank you for your wonderful feedback! - Sean
The delivery driver named Ajay is very…
The delivery driver named Ajay is very good and helpful he is on time with my order and puts my order where I want them, he is very friendly and good for a laugh
2026年7月3日
自発的なレビュー
Wickes - Luton からの回答
Hi Leslie, thank you for your five-star review! We're so pleased to hear that your delivery driver provided such excellent and friendly service, ensuring your order arrived on time and was placed exactly where you wanted it. We appreciate your kind words! -LG
Good shop, very helpful staff
The sales assistant Abi was a great help to myself and my wife when we visited the Luton store after spending a fair bit of money she helped us out with making sure we had all the items we needed and that all the items we did have were properly packaged. Well stocked branch of Wickes, with very helpful staff. Recommended if you are in the area and need some DIY supplies.
2026年7月2日
自発的なレビュー
Wickes - Luton からの回答
Hi Jamie, we're so pleased to hear about your fantastic experience at our Luton store! It's wonderful that Abi such great assistance with your purchases. We truly appreciate your kind feedback. -LR
Fence paint purchase
Emily was very helpful helping me to make a purchase using the blue light card.
2026年7月2日
自発的なレビュー
Wickes - Luton からの回答
Hi James, thanks for your wonderful review! We're so pleased to hear that Emily provided such helpful service with your purchase. We really appreciate the kind words! -LR
product was easy to order delivered in…
product was easy to order delivered in time scale given.
The driver was polite and helpful. He saw I was struggling bringing in my dustbins and helped me.
2026年6月4日
自発的なレビュー
Wickes - Luton からの回答
Hi Terry, we're so glad to hear your order arrived on time and that our driver provided such helpful service. Thank you for your kind feedback! -LR
Amazing service
Sebastiano made our bathroom journey so easy, 1 week on from our home visit he has designed and completed on all the requirements. We can't wait to see it installed, thank you.
2026年5月31日
自発的なレビュー
Wickes - Luton からの回答
Hi Megan, we're so pleased to hear your bathroom journey was easy and that all requirements were met. We appreciate your kind words. -LR
been to Wickes in Luton today to make…
been to Wickes in Luton today to make an order to delivery. Laura took my order, she is helpful and professional.
Would highly recommend.
2026年5月29日
自発的なレビュー
Wickes - Luton からの回答
Hi, Lin. Thank you for taking the time to share your review with us. We're really pleased to see that, Laura, was helpful and professional during your visit to make an order for delivery. Thank you again for your kind feedback. - Scott H
Bathroom Design Home Visit
The Design Consultant arrived on time and was professional and courteous throughout. We discussed my ideas, his suggestions and overall budget expectations. I would recommend this free service for any size of project.
2026年5月21日
自発的なレビュー
Wickes - Luton からの回答
Thanks for taking the time to leave your review. We're so pleased to hear our consultant was professional and helpful. Thank you for recommending our free service! - AB
Rude and unprofessional staff
Rude and unprofessional staff , won’t exchange the item coz I don’t have physical receipt, although it’s not mentioned in their terms and conditions, got picture of the receipt which have all the details clearly
2026年5月1日
自発的なレビュー
Wickes - Luton からの回答
Hi Nasrullah, thank you for taking the time to leave a review. I'm sorry to hear that you were unable to return your purchase. Unfortunately we do need the physical receipt to be able to process this. I've sent you a request for more information to discuss this. -LG
Came to wicks to buy decking and…
Came to wicks to buy decking and screws. Abi a member of staff was very aprochable and help me with getting the best items i could within my budget. A excellent staff memeber.
2026年4月29日
自発的なレビュー
Wickes - Luton からの回答
We appreciate you taking the time to share your positive experience. We're so glad to hear that Abi was approachable and helped you find the best items within your budget. -AK
Highly recommended
Tom at Wickes gave an outstanding service during his home visit to design my kitchen. He was a lovely, professional, and very knowledgeable- highly recommended.
2026年4月21日
自発的なレビュー
Wickes - Luton からの回答
Hi Karl, We appreciate you sharing your positive experience with us. We're so glad to hear that you found the home visit helpful and the service outstanding. Thank you! -Summer M
I visited Wickes on Gypsy Lane in Luton…
I visited Wickes on Gypsy Lane in Luton earlier today. I was there to buy a total of 11 different items and needed advice and guidance. Both Anne-Marie and Jason went out of their way to help me. It meant that, thanks to them, my shopping experience at Wickes was very positive from beginning to end. My grateful thanks to both of them.
2026年3月21日
自発的なレビュー
Wickes - Luton からの回答
Hi, Thank you for taking the time to share your review with us. We're really pleased to see that both Ann-Marie and Jason were able to help you with your purchase, providing a great shopping experience. Thank you again for your kind feedback. - Scott H
Great experience
It was helpful, friendly and quick. We got exactly what we wanted with the minimum of fuss.
2026年3月15日
自発的なレビュー
Wickes - Luton からの回答
We appreciate you sharing your feedback! We're so glad that our team was helpful, friendly, and quick in meeting your needs efficiently. -AK
Friendliest location I’ve been to in the area
Came in to quickly get tiles for a shower screen and was greeted by Jason who was so lovely. Gave me recommendations and personal advice on products, I came in to get one thing that being the tiles, came out buying multiple other useful things for my project. All the staff are so friendly but you can really tell Jason is passionate and happy to be there at work, not sure if he’s a higher up/ store manager at that particular location but if not he should definitely be considered for the role in the future. Great helpful and friendly staff
2026年3月13日
自発的なレビュー
Wickes - Luton からの回答
Hi Cisi, We're happy to hear that you had such a lovely experience and that Jason was so helpful with your project. We appreciate you acknowledging their passion and friendly service. Thank you for your positive feedback! -SM
Great friendly service
Visited the Luton store just after opening and needed help locating a specific tool, that I had seen on-line.
Ann was working on the till and was very friendly and helpful. She knew exactly where the item was located and we discussed alternative options, which she helped retrieve from the stock-room.
She was very knowledgable and professional, providing great customer service.
2026年3月4日
自発的なレビュー
Wickes - Luton からの回答
We appreciate you taking the time to share your experience at our Luton store. We're happy to hear that you found the service from Ann helpful in locating the tool and discussing alternative options. Thank you for your positive feedback. -AK
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