I had an issue ordering online and was told by Customer Service that the voucher I had was in fact classed as a gift card and needed to place an order in a physical store. (Customer Service btw we... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I had an issue ordering online and was told by Customer Service that the voucher I had was in fact classed as a gift card and needed to place an order in a physical store. (Customer Service btw we... もっと見る
企業が回答しました
I have just been to Wicks Gypsey Lane and was helped by Arzoo who gone great service and went the extra mile to help me load my car with heavy bags of grit. Charming young lady.
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I ordered click and collect, and asked a member of staff where to collect and he told me to wait in the check out queue. I then waited in the queue and when it became my turn, I said I am there to c... もっと見る
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Went to buy a tool for cutting tiles for a DIY project. Knew nothing of what to buy to do the job JASON came to the rescue - even though the shop was undergoing refurbishment and nothing was in it's r... もっと見る
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当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Gipsy Lane, Luton, Bedfordshire, LU1 3JH, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The delivery driver named Ajay is very good and helpful he is on time with my order and puts my order where I want them, he is very friendly and good for a laugh

Wickes - Luton からの回答
The sales assistant Abi was a great help to myself and my wife when we visited the Luton store after spending a fair bit of money she helped us out with making sure we had all the items we needed and that all the items we did have were properly packaged. Well stocked branch of Wickes, with very helpful staff. Recommended if you are in the area and need some DIY supplies.

Wickes - Luton からの回答
Emily was very helpful helping me to make a purchase using the blue light card.

Wickes - Luton からの回答
product was easy to order delivered in time scale given.
The driver was polite and helpful. He saw I was struggling bringing in my dustbins and helped me.

Wickes - Luton からの回答
Sebastiano made our bathroom journey so easy, 1 week on from our home visit he has designed and completed on all the requirements. We can't wait to see it installed, thank you.

Wickes - Luton からの回答
been to Wickes in Luton today to make an order to delivery. Laura took my order, she is helpful and professional.
Would highly recommend.

Wickes - Luton からの回答
The Design Consultant arrived on time and was professional and courteous throughout. We discussed my ideas, his suggestions and overall budget expectations. I would recommend this free service for any size of project.

Wickes - Luton からの回答
Rude and unprofessional staff , won’t exchange the item coz I don’t have physical receipt, although it’s not mentioned in their terms and conditions, got picture of the receipt which have all the details clearly

Wickes - Luton からの回答
Came to wicks to buy decking and screws. Abi a member of staff was very aprochable and help me with getting the best items i could within my budget. A excellent staff memeber.

Wickes - Luton からの回答
Tom at Wickes gave an outstanding service during his home visit to design my kitchen. He was a lovely, professional, and very knowledgeable- highly recommended.

Wickes - Luton からの回答
I visited Wickes on Gypsy Lane in Luton earlier today. I was there to buy a total of 11 different items and needed advice and guidance. Both Anne-Marie and Jason went out of their way to help me. It meant that, thanks to them, my shopping experience at Wickes was very positive from beginning to end. My grateful thanks to both of them.

Wickes - Luton からの回答
It was helpful, friendly and quick. We got exactly what we wanted with the minimum of fuss.

Wickes - Luton からの回答
Came in to quickly get tiles for a shower screen and was greeted by Jason who was so lovely. Gave me recommendations and personal advice on products, I came in to get one thing that being the tiles, came out buying multiple other useful things for my project. All the staff are so friendly but you can really tell Jason is passionate and happy to be there at work, not sure if he’s a higher up/ store manager at that particular location but if not he should definitely be considered for the role in the future. Great helpful and friendly staff

Wickes - Luton からの回答
Visited the Luton store just after opening and needed help locating a specific tool, that I had seen on-line.
Ann was working on the till and was very friendly and helpful. She knew exactly where the item was located and we discussed alternative options, which she helped retrieve from the stock-room.
She was very knowledgable and professional, providing great customer service.

Wickes - Luton からの回答
I needed advice regarding plants and Jason was very helpful, he took time out to explain how and what I needed in order to grow healthy plants and guided me in the right direction for what to purchase.

Wickes - Luton からの回答
Great shop with helpful staff.
Looking for a needle in a haystack trying to find right screws to hang coat hooks that were missing screw pack. Knew what i was after but could not locate them. Jason jumped in, found what i was looking for provided great customer service.
Thank you

Wickes - Luton からの回答
Was just helped by a gentleman at the Wickes store at Gypsy Lane, Luton. His name was Jason. I was looking for a particular shade of green for my wet room. He was super helpful. Described the dulux paint mixing to us with great detail and asked us if there was anything else he could help us with. I've gonna say, every time I've been in this store, the staff have always been so helpful. Jason is a credit to your store. Thank you.

Wickes - Luton からの回答
Was looking for something specific & couldn't find it, a lovely lady called Ann was amazing & helped me with my search & went above and beyond

Wickes - Luton からの回答
The designer Ian Jupp listened carefully to what we did and did not want for our kitchen. He was always willing to change things back again as well if we had second thoughts. Nothing was too much trouble. We had the work done by another fitter as we werehaving one wall insulated as well. he was happy to liaise with him too. It has transformed our kitchen. We are delighted with it.

Wickes - Luton からの回答
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