Big shout out for Maddie Hammond. Maddie made the whole experience so easy from placing the order for my new kitchen and then coming to my home to check the measurements. Extremely knowledgeable... もっと見る
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レビュアーのコメントを見てみましょう
I received fantastic help and advice from Beverley at the Minworth store. She was friendly, knowledgeable, and made sure I got exactly what I needed. Great customer service thank you!
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Absolutely terrible attitude with the female staff member at the sore today. I asked to see about a M class hover she shrugged her head as if I was talking another language and to get help about a hov... もっと見る
企業が回答しました
Beverley mixed paint for me yesterday and got me a trade card so I could save some money on my renovation, I needed 9 tins and she very kindly arranged for the extra I needed to be at my local store.... もっと見る
企業が回答しました
企業情報
Wickes - Minworth について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
Walmley Ash Road, Sutton Coldfield, Minworth, West Midlands, B76 1FG, 英国
- +441213131666
4.7
優良
141件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had reason to visit Wickes-Minworth.
I had reason to visit Wickes-Minworth yesterday, upon getting home I realised that I'd lost my front door key and an electronic remote which operates the shutter door at my business unit. These had been attached to my car key but no longer were. Today I returned to the store and upon asking two members of staff, Becky and Marie, if my lost items had, by any chance, been handed in the ladies were happy to present them to me, fully intact. Their smiles matched mine! Two lovely, helpful people. Becky, Marie, thank you. I love you! xx
2026年8月30日
自発的なレビュー
Wickes - Minworth からの回答
We are so pleased to hear about your positive experience and the wonderful assistance you received from Becky and Marie, Ian. It's fantastic that they were able to help you retrieve your lost items. We truly appreciate you sharing your kind words about their helpfulness and customer-oriented approach. - Andrew
Wickes need more staff members like…
Wickes need more staff members like Laura , very helpful and great attitude towards customers!!
2026年8月28日
自発的なレビュー
Wickes - Minworth からの回答
We're so pleased to hear that Laura was very helpful and had a great attitude during your visit. Thank you for sharing your positive feedback with us! -AK
I’ve just been into wickes minworth…
I’ve just been into wickes minworth branch this morning . Store manager Bev happy too exchange returned goods without a receipt as I had miss placed the receipt.
Overall experience with the company.
I’ve used wickes for over 10 years, always happy too help and offer the service you would expect.
Many thanks team
2026年8月29日
自発的なレビュー
Wickes - Minworth からの回答
We are delighted to hear about your positive experience. It's wonderful that Bev was able to assist you with your return. We truly appreciate your loyalty and kind feedback over the past 10 years. -AK
Very good available to find everything…
Very good available to find everything easy, Laura made it easier, very good helpful
2026年8月28日
自発的なレビュー
Wickes - Minworth からの回答
We're so pleased to hear that you found everything easily and that Laura made your experience even better. Thank you for your kind words! -AK
Super customer service
Super customer service. Laura was very helpful regarding trade membership, thus getting 10% discount on our flooring purchase.
2026年8月27日
自発的なレビュー
Wickes - Minworth からの回答
We're so pleased to hear you had such a positive experience with our customer service. It's wonderful to know that Laura was very helpful regarding your trade membership, leading to a discount on your flooring purchase. Thank you for your kind feedback! -AK
I have been served by Laura every time…
I have been served by Laura every time I have been to wickes in my home renovation process , she has been the biggest help and has made the horrible process of trips to and from wickes for forgotten items a lot better. I have never walked out without a smile on my face after being served by Laura.
2026年8月28日
自発的なレビュー
Wickes - Minworth からの回答
Hi Faith, We're so pleased to hear about your positive experience and that our team member provided such great assistance! It's wonderful that they made your renovation process much better and always left you smiling. We truly appreciate your kind feedback. - Sean
Patient and kind help from the Wickes Team
A brilliant member of the Wickes Team, Ben at the Minworth Store in Sutton Coldfield helped me when I could find a product on the shelves. Ben check the stock, found the stock, carried it to the checkout and then to my car. His kind help and courtesy totally made my day. Thank you Ben. Keep in going the extra mile. You will get far.
2026年8月22日
自発的なレビュー
Wickes - Minworth からの回答
Hi, Liz. Thank you for taking the time to share your review with us. We're delighted to see that, Ben was able to help find the product you needed, providing great customer service. Thank you again for your kind feedback. - Scott H
Laura was really helpful in reserving…
Laura was really helpful in reserving us 3 tins of paint that just into stock.
It was much appreciated.
Thanks David Pears
2026年8月19日
自発的なレビュー
Wickes - Minworth からの回答
Hi David, We're so pleased to hear that Laura was really helpful in reserving the paint for you. We appreciate you taking the time to share your positive experience with us. - Sean
Really friendly and well stocked store
Really friendly and well stocked store, staff are always happy to help with queries. Wendy and Laura have been super helpful today. This store would definitely be my first choice throughout my house renovations! :)
2026年8月19日
自発的なレビュー
Wickes - Minworth からの回答
Hi, Wen. Thank you for taking the time to share your review with us. We're delighted to see that both, Wendy and Laura were really helpful during your visit, providing great customer service. Thank you again for your kind feedback. - Scott H
Hi,I am from Devon went to your store…
Hi,I am from Devon went to your store minworth Laura the girl help us was so polite nothing was to much such a nice person if you were going to have anyone represent your company this would be the girl.thank you do so much...Mr Conway
2026年8月17日
自発的なレビュー
Wickes - Minworth からの回答
Hi Victor, We're so pleased to hear about your positive experience at our Minworth store! It's wonderful that Devon was so polite and helpful. Thank you for your fantastic feedback! - Sean
Laura - lovely worker
Laura was extremely helpful when I could find what I was looking for and was very helpful when me and my dad got to the checkout, lovely and polite and easy to speak to
2026年8月15日
自発的なレビュー
Wickes - Minworth からの回答
We're delighted to hear about your positive experience and that Laura was so helpful, lovely, and polite during your visit, Eve. It's wonderful to know you found her easy to speak to! - AB
Damaged cupboard door
After one of my kitchen cupboard doors was split and damaged on the corner from being dropped, Beverley from the minworth store was amazing she re ordered a new door to be delivered to my address the next day.
2026年8月6日
自発的なレビュー
Wickes - Minworth からの回答
Hi Ian, We are sorry you had a damaged door but plesead to see your review about our staff colleague Beverly who has organised a replacement for you.
Laura was at the top of her game.
Laura was at the top of her game.
Proper.
Thanks Laura and the very best of luck to you and your family.
10/10😎
2026年8月4日
自発的なレビュー
Wickes - Minworth からの回答
Hi Jon, Thank you for taking the time to share your wonderful 5-star review! We are so pleased to hear about your excellent experience with Laura and appreciate your kind words. - Sean
Great experience
Laura was lovely and helped to mix up paint sample pots and sign me on to the wickes loyalty programme
2026年7月27日
自発的なレビュー
Wickes - Minworth からの回答
Hi, Rheanna. Thank you for taking the time to share your review with us. We're delighted to see that Laura was friendly and helpful during your visit, providing great customer service. Thank you again for your kind feedback. - Scott H
During a house renovation we have…
During a house renovation we have visited our local Wickes Minworth branch daily. To say that the invaluable help given to us by Laura was a god send is an understatement; she is a real asset to the store. Nothing is too much trouble for her & her quiet understanding is just so calming. I only wish there were more Laura’s ! 😀
2026年7月28日
自発的なレビュー
Wickes - Minworth からの回答
We're so pleased to hear about your positive experience at our store! It's wonderful that you received such invaluable help during your house renovation. We truly appreciate your kind words about the excellent assistance you received from Laura. -AK
Helpful advice but excessively high cost due labour content
The advisor was polite, helpful & knowledgeable but the final quote for our en-suite refurbishment was excessively high due to the labour content (£5000+for 2 weeks work) plus the long lead time prior to commencement was unacceptable.
2026年7月23日
自発的なレビュー
Wickes - Minworth からの回答
We appreciate your feedback regarding the en-suite refurbishment quote, Eddie. We understand your concerns about the labour cost and lead time. We're reviewing our pricing and scheduling to improve. - AB
Excellent design consultant very…
Excellent design consultant very informative and suggested new ideas to consider. Didn’t feel rushed or pressured.
2026年7月18日
自発的なレビュー
Wickes - Minworth からの回答
We're so pleased to hear that our design consultant was informative and offered helpful new ideas without making you feel rushed or pressured. Thank you for your kind words! -AK
Ive been served by Sue 2 days in a row…
Ive been served by Sue 2 days in a row and shes been absolutely amazing. A real credit to the store. Thank you
2026年7月16日
自発的なレビュー
Wickes - Minworth からの回答
Thank you for taking the time to share your wonderful feedback with us. We are so pleased to hear that Sue provided such amazing service during your visits. - AB
Elliot was very helpful at Minworth …
Elliot was very helpful at Minworth branch today, nothing was too much trouble, & found me correct products I needed.
2026年6月8日
自発的なレビュー
Wickes - Minworth からの回答
We appreciate you taking the time to share your positive experience. We are pleased Elliot was helpful when you visited our Minworth branch. - AB
Very friendly and knowledgeable..a very…
Very friendly and knowledgeable..a very good service
2026年6月8日
自発的なレビュー
Wickes - Minworth からの回答
Hi there, thank you for your review. We really appreciate the kind words. -LR
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