Wickes - Northallerton レビュー 

60
•
TrustScore 5段階評価の4

3.9

Yafforth Road, Northallerton Co Durham, DL6 2XG, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had the pleasure of the assistance of Adil Ali Akhtar in the design of our kitchen. Adil was professional and helpful throughout the process. We felt he was being honest and made some appropriat... もっと見る

企業が回答しました

5つ星のうち5の評価

There is an extremely helpful and gracious chap at Wickes Northallerton called Simon. Seldom have I come across such a professional and knowledgeable worker. Patient and understanding, communication w... もっと見る

企業が回答しました

5つ星のうち1の評価

AVOID AVOID AVOID What should have been a straightforward bathroom installation has become a prolonged and exhausting process involving delays, unresolved issues, broken promises and a c... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a delivery order today of landscape bark and it took a bit of time to do but Steve Holt was brilliant and we got the order sorted out. Very helpful, friendly and efficient service from Wickes... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Northallerton について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Yafforth Road, Northallerton, Co Durham, DL6 2XG, 英国

  • +441609776223

3.9

ほぼ満足

TrustScore 5段階評価の4

60件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(60)

過去12か月のレビュー数: 14,656件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

David Sinclair sorted us out from start…

David Sinclair sorted us out from start to finish! Couldn’t have been better - kitchen of our dreams - perfect price and he left no stone unturned

2025年10月4日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

Hey Mike, thanks for your five-star review, and I'm proud to learn that David in our Northallerton store was really amazing during your kitchen design, enjoy your new space! - Dylan

5つ星のうち3の評価

Bit hit and miss

Bit hit and miss. Staff are good and do everything they can.
Carpark is terrible at times as shared with adjacent gym. Not owned by Wickes.
The area near the checkout desks is poorly lit as lights have not been on for months. As soon as walk in the door it seems badly lit at the front.

2025年9月20日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We appreciate your feedback. We're sorry to hear about the parking and lighting issues. We will look into the lighting issue near the checkout desks and address internally. -AK

5つ星のうち5の評価

Very helpful assistant!!

The assistant that helped me, Steve Holt, at the Northallerton depot, could not have been more helpful and knowledgeable. His advice and expertise of the products I needed for the project i was tackling, was 2nd to none. He was happy to take the necessary time to ensure what Wickes supplied was exactly what we needed and explained the benefits of said products. I went out of the shop feeling confident in what I'd bought and so pleased that Wickes employed people that were happy to help customers who weren't 100% sure what they needed.

2025年8月9日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We appreciate you sharing your positive experience at our Northallerton location. We're happy to hear that you found the assistance from Steve Holt helpful and informative. We will pass along your kind words! -AK

5つ星のうち1の評価

Northallerton Wickes was very quiet…

Northallerton Wickes was very quiet first thing this morning. I was looking for a particular screw and asked at the the till. The lady pointed my to the aisle and when I said but it is like looking for a needle in a haystack she just agreed. Correct response - I'll ask someone to help you! A different DIY shop went the extra mile to me. No more Wickes for me.

2025年8月9日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We appreciate your feedback and are sorry to hear that you did not receive the assistance you expected. We will share your comments with the team to improve our customer service. -AK

5つ星のうち5の評価

Knowledgeable designers and a great range of options

We had a kitchen designed by David Sinclair of Wickes Northallerton. From start to finish he listened to what we wanted and guided us through the process, never pushy, always helpful and knowledgeable on the process. We were so pleased that we have been back to him to get our shower room upgraded to a wet room. Thoroughly recommended.

2024年12月1日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with David in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Had to go to Northallerton store to…But building materials

Had to go to Northallerton store to pick up some building materials. As it was a bit too heavy for me I asked for help and a very nice man Steve Holt came to help. He got everything I needed went with me to the checkout and then put it all in my car. He was so pleasant and kind and he is one of the reasons I shop there

2025年6月15日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We're happy to hear that you had such a positive experience at our Northallerton store. We appreciate you mentioning the assistance you received; it's great to know that our team member Steve was so helpful and kind. Thank you for your feedback!-GS

5つ星のうち5の評価

Friday 13th

Well after a horrendous day running from county to county fixing unexpected disasters I thought I better get a head start on tomorrows problems! Thank goodness Wickes is open untill late. I requested the assistance of Craig who immediately stopped the job he was doing to come to my aid. Explainations, diagrams and advice on the types of wood I needed to complete my project were given freely and were most helpful! The boss, Richard, was assisting other customers but Im sure he was quite impressed by Craigs thorough attentions. Such great customer service was only continued when I reached the checkout and my phone died so I couldnt pay! Yes it was one of those kind of days, friday 13th for a reason! I was given a phone charger by a lovely young lady (sorry I didnt catch your name) to use to solve the latest problem and after a few minutes I was on my way home, finally! Such lovely interaction with the employees i could even see myself stood behind the check out as part of this friendly welcoming team 😉. But of course special thanks to craig

2025年6月13日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We're happy to hear that our team was able to assist you during a challenging day. We appreciate you acknowledging the helpful assistance you received and are pleased that you had such a positive experience in our store. Thank you for your kind words!-GS

5つ星のうち5の評価

An honest 5 star rating

We are delighted with all aspects of the service & advice given - in particular, the lengthy sessions we've spent with Adam have been especially helpful.
We had little idea of the kitchen we wanted & needed Adam's expertise, patience & warm manner when devising & re-visiting plans.
We look forward to the kitchen taking shape & we are confident that that phase will go well. The planning phase was a really positive experience - the range of display kitchens really helped the process.
Adam's expertise, patience, care & advice are the main reasons for our 5 star rating.

2025年6月12日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We are delighted to hear that you found the service and advice so helpful, especially the time spent planning your kitchen with Adam. It's great to know that the expertise and warm manner made the planning phase a positive experience. Thank you for your feedback! We hope the installation goes smoothly and the plan Adam helped to create for you is everything you were hoping for!
-AF

5つ星のうち5の評価

Kitchen designer

Adam Mason was really attentive and actively listened to how I wanted my new kitchen to look and how I would use it. He made positive suggestions that matched the style of kitchen I was looking for. As I hadn't been matched with a fitter he is in the process of chasing that up. Looking forward to sharing the end result with Adam so he can see his designs in situ.

2025年5月27日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

Hi Caroline, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Adam in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Steve Holt

on Tuesday and Wednesday i ordered 120 paving slabs for the next day when we came to collect it we found a huge amount to carry but an amazing worker called Steve Holt took it upon himself to help us load them in the car he was very friendly, kind and attentive towards us . he gave us tips on how to prepare the garden which made everything easier. Steve has interacted with my whole family and made them all laugh which is a bonus . we are beyond thankful for the great work he has done for us well done 👏 😀👍

2025年5月29日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We appreciate you taking the time to share your positive experience. We are delighted to hear that you found Steve so helpful when collecting your paving slabs. It's great to know their advice and assistance made the task easier!
-AF

5つ星のうち5の評価

Steve Holt

He saved us from breaking our backs by carrying all our heavy items, all with a smile on his face. Truly a champ!!!

2025年5月28日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We're happy to hear that our team helped you with your heavy items! Thank you for acknowledging their hard work and positive attitude. TW

5つ星のうち5の評価

Steve at Northallerton

Steve was extremely helpful when visiting the Northallerton store last week. Thank you !

2025年5月16日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We're happy to hear that your visit was helpful! Thank you for your positive feedback. TW

5つ星のうち5の評価

Stephen was great,so helpful and…

Stephen was great,so helpful, nothing was any trouble and had time for you. genuinely nice guy !
Happy to go back to Northallerton store

2025年5月21日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

Hey Richard, thanks for your five-star review, and I'm glad you enjoyed the service from Stephen in our Northallerton store! - Dylan

5つ星のうち5の評価

Staff are very helpful and polite

Staff are very helpful and polite

2025年4月9日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

Thank you for taking the time to leave your review. We appreciate you recognizing the helpfulness and politeness of our staff. We strive to provide excellent customer service and are glad you had a positive experience.
-AF

5つ星のうち5の評価

The company has got all bases covered…

The company has got all bases covered with STEVE on the shop floor . I found him extremely helpful and very patient. I only spent £4.50 and paid nothing for the advice .
I’ll be back

2025年4月28日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We're delighted to hear about your positive experience. It's wonderful to know that you found our staff, particularly Steve, to be helpful and patient. We appreciate your kind words and look forward to welcoming you back soon. TW

5つ星のうち5の評価

New kitchen - excellent

We had a new kitchen designed and supplied by Wickes and fitted by one of their fitters (Tony). The service in store was excellent (Adam Mason). With Adam's help we got to a design that we liked and at a price that was considerably less cost than other quotes that we had. The quality of the units is excellent (better than some other suppliers) and Tony the fitter couldn't be faulted - much better that I expected. So all in all a job well done - we would definitely recommend them.

2025年3月3日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

Hi Stuart, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Adam in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Called in at Northallerton store this…

Called in at Northallerton store this morning, asked advice from employee Steve Holt regarding grow bags.
He was very knowledgeable on the subject, pleasant, a genuinely nice man, and loaded six of them up into my car for me. As a 78 years old man with spinal problems, how nice to have some good old fashioned service. Well done and thank you Steve, you’re a star.

2025年4月15日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

Hi Alan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Steve in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Steve Holt so helpful

Hi there,
I came into the Northallerton store this morning (10:00) and was assisted by a gentleman who was an absolute diamond. Being the half term it’s always an event when having to bring the kids along shopping. Steve Holt, as it says on this card, was brilliant and is an asset to your store. He was really knowledgeable and so helpful.
Thank you

2025年4月14日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

We are thrilled to hear about your positive experience at our store. It's wonderful to know that you received such excellent service from Steve. We appreciate your kind words and will share your feedback with Steve.
-AF

5つ星のうち5の評価

We were served by Karen who could not…

We were served by Karen who could not be more helpful, very polite and respectful.

2025年4月14日
自発的なレビュー
Wickes - Northallerton ロゴ

Wickes - Northallerton からの回答

Hi There, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Karen in our store and that they provided you with useful advice. -AH

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報