Wickes - Nottingham North レビュー 

120
TrustScore 5段階評価の4.5

4.7

Mansfield Road, Daybrook, Nottingham Nottinghamshire, NG5 6GY, GB


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5つ星のうち5の評価

As a female novice DIYer I always find the staff here so helpful and friendly. It’s far from intimidating for someone who more often than not, doesn’t know what they’re doing. Having approachable (... もっと見る

企業が回答しました

5つ星のうち5の評価

Tracey was extremely patient, helpful and personable whilst I was faffing about with multiple gift cards for a large order. Thank you! x

企業が回答しました

5つ星のうち5の評価

I delivered stock to Nottingham North branch and I was met by very friendly staff, beginning with yardman Ben K. and other lady I don't know the name of. When I was let in to use a toilet I walked by... もっと見る

企業が回答しました

5つ星のうち1の評価

Came round and measured the kitchen, designed the kitchen and told me what was needed. During installation an error became apparent in the measurements or design. Wickes took no responsibility for any... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. バスルーム用品店
  3. キッチン用品店
  4. 太陽エネルギー会社

Wickes - Nottingham North について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Mansfield Road, Daybrook, Nottingham, Nottinghamshire, NG5 6GY, 英国

  • +441159673617

4.7

優良

TrustScore 5段階評価の4.5

120件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(120)

過去12か月のレビュー数: 14,488

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5つ星のうち5の評価

Care and compassion

The whole experience of choosing and agreeing to purchase a kitchen with Wickes and in particular with Sarmed Chaudhry has been very positive. Friendly help and advice should be his watch words as that is exactly what he has demonstrated throughout. Unfortunately I'll health hit me before installation and it became necessary to cancel the whole project. Sarmed has been extremely understanding throughout the cancellation, explaining the necessary process and working it all through for us. We couldn't have asked for better understanding or compassion. Thank you to Wickes and especially to Sarmed in helping make this extremely difficult time a little easier. When I am better (fingers crossed) we will be back.

2025年1月18日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hey Martin, thanks for your review about your positive experience choosing a kitchen with us, and especially that Sarmed provided such friendly and helpful advice throughout the process. It sounds like he went above and beyond to assist you, and we appreciate you taking the time to highlight his excellent customer service.

We're truly sorry to hear about your ill health and the need to cancel your project. It's wonderful to know that Sarmed showed such understanding and compassion during a difficult time. We're glad we could make things a little easier for you. We wish you a speedy recovery and hope to welcome you back when you're feeling better. - Dylan

5つ星のうち5の評価

Great support throughout.

We had great support with our new kitchen throughout. Stuart Lazenby at Wickes Nottingham North branch gave us insightful designs at the first stage and was available for further advice throughout. The contractor, Russell Heckford was efficient and polite and provided further support when we felt it was needed. The Wickes Customer Support Centre lady, Lucy, added to the feeling that we were in safe hands.

2024年12月21日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hey Ronald, thanks for your amazing review, and I'm delighted that Stuart, Russell and Lucy were first class throughout your kitchen design and installation. It makes us proud you're happy with the end result, enjoy your new space! - Dylan

5つ星のうち5の評価

From start I felt very comfortable…

From start I felt very comfortable talking to Jake, about what I wanted, I needed to up date my bathroom I did not know how to began but after speaking with Jake and getting a few ideas I knew what I could afford and what I wanted, it took some time to start the work but once it stated it finish in no time, I am very please with the result the workman was very confident, helpful and clean thanks Jake and Pete.

2024年7月9日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi, Cherry. Thank you for taking the time to share your review with us. I'm really happy to see that your design consultant, Jake, made you feel comfortable and took the time to get to know what you wanted whilst giving you ideas for your new bathroom. I'm also glad to see that your installer was confident, helpful and clean. Furthermore, I'm delighted to see you are very pleased with the finished results. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Excellent

Excellent! We have had 2 kitchens, both designed by Sarmed who is very knowledgeable, has great ideas and tips but also listens and takes on board our vision of how the kitchen should luck. Very satisfied with the service

Andy and Jules

2024年10月26日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Andy, We are so grateful for your kind words about Sarmed and his services. We always appreciate hearing about our customers' experiences. - SW

5つ星のうち5の評価

Sarmed at the Nottingham North Wickes…

Sarmed at the Nottingham North Wickes has done such an amazing job designing my kitchen, very friendly and understood what I was after.

I'm really pleased with the service sarmed has provided.

2024年11月5日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Dave, thanks for taking the time to share this feedback, we are pleased to hear that Sarmed don an amazing job with your new kitchen, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

Fantastic service from the project to the completion!

Very satisfied with the service provided by the Nottingham North/ Arnold store. Sarmed helped us with the project design of our new kitchen and he was absolutely brilliant! He was very professional, explained everything we needed to know about the process from start to finish and we could not have asked for a better service. And Alan and Rob, who installed the kitchen were also fantastic professionals. Very polite and very careful with everything they did. Our kitchen looks better then what we expected! Absolutely amazing! Thank you very to Sarmed and all the team. Highly recommend it. 100%

2024年10月24日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Alison, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Sarmed and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Top notch service!

Stuart designed our new downstairs cloakroom and hallway with great attention to detail, producing an elegant design perfectly suited to our home. The contract ran smoothly and the installers did a great job. Thank you Stuart and the Wickes team!

2024年10月7日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hey Kathryn, thanks for your five-star feedback, and I'm glad that Stuart was first class throughout your new cloakroom, enjoy your new space! - Dylan

5つ星のうち5の評価

first rate service

This was a first rate service. Excellent customer care from Stuart, the kitchen designer. Great advice & guidance.
Delivery was efficient and on time.
Any minor issues were dealt with promptly and I would highly recommend Wickes Kitchens

2024年9月21日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hello, thanks for your wonderful review, and I'm glad to learn that Stuart in our Clifton store was super helpful throughout kitchen design, it makes us proud you would recommend Wickes, enjoy your new space! - Dylan

5つ星のうち1の評価

Wickes - use at your own peril

Four years ago in November we booked a new bathroom with Wickes. Even though it couldn't be started until Feb of the following year we still had to pay for all the items (toilet, shower tray, shower screen and so on) to secure the date. Leading up to the start date items began to arrive. The shower pump was the wrong one, so that had to get replaced. The shower tray had a crack in it, and we were quoted a several week delivery for a replacement. Our fitter went out and bought one from another supplier exactly the same. The new toilet of choice was out of stock, with a delivery date of a few months! So an alternative was chosen. The wrong seat for the toilet was delivered. The toilet that turned up was the wrong type of fitting (external cistern instead of an internal vanity cistern). Please bear in mind that these items had been paid for in full the previous November. The Triton shower magically started to turn itself on. We filmed it for Triton so they would come and sort it. We ended up with an off the shelf Wickes shower. I could go on and on. The problems we had in a way pale into insignificance compared to their customer service. We have been on hold for so long trying to get to speak to the designers/customer care that the phone has cut itself off. We have recently had a toilet leak which turned out to be an inlet valve that had split. The leak has ruined the LVT that was laid down and the water damage has ruined the base boards beneath. But Wickes have said the faulty valve is wear and tear. With having had the long term use of several toilets over my life time I have never before come across this type of wear and tear. I have had to give 1 star to be able to leave this review. If it was possible to leave a negative rating I would.

2024年10月8日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hey Bev, thanks for your valuable feedback, and I'm deeply sorry to learn of your situation regarding your bathroom installation. If you can please reply back to the private message I've sent you on trustpilot we can look into this further for you. - Dylan

5つ星のうち5の評価

Fantastic

The young man you have thier called sarmeds! Was brilliant!
Very knowledgeable for a young guy and ever so helpful!

10/10

2024年9月14日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Adam, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Sarmeds and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Everything went great with our bathroom…

Everything went great with our bathroom and kitchen order. Jake was excellent at helping design it and recommend fittings. The installers, Alex, Dean, and Declan were all amazing, absolutely zero complaints.

2024年9月9日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hello Joe, thanks for your wonderful feedback on your design kitchen and bathroom order. I'm delighted to learn that Jake was amazing throughout your design and the installation went well with Alex, Dean and Declan, enjoy your new space's! - Dylan

5つ星のうち5の評価

Kitchen installation review

The service was first class from start to finish. Jake was very helpful with good knowledge and very supportive. We were kept informed at all stages of the process from onset to finish. Darren was excellent when fitting the kitchen and went above and beyond to support us. All in all we are 100 % happy with the service and the build quality of the kitchen,tiling and appliances supplied and fitted.

2024年8月19日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi, Steve. Thank you for taking the time to share your review with us. I'm really pleased to see that, Jake was very helpful and supportive through your design process, keeping you informed throughout. I'm also pleased to see that your installer, Darren, was excellent leaving you 100% happy. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

Jake was very helpful at explaining…

Jake was very helpful at explaining when we had questions which made the process less stressful Even after the work was completed he was willing to follow up with any questions we had

2024年7月29日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hey Debbie, thanks for your amazing feedback, and I'm glad that Jake was able to help you in store! - Dylan

5つ星のうち5の評価

Fantastic

Excellent service, friendly staff, nothing too much trouble. Sales team especially Sarmed take time to listen to your requests and then put them into operation promptly. First class - no problems at all and would highly recommend Wickes and their quality products.

2024年5月26日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi, Tracy. Thank you for taking the time to share your review. I'm really pleased to learn that the staff in store were friendly and provided excellent customer service on your visit. Thank you again for your kind feedback. - Scott H

5つ星のうち5の評価

In love with my new bathroom

Purchased a new bathroom from the Nottingham North store. Jake did a fantastic job with the design making my initial vision come to life. He was knowledgeable, flexible to adapt and make changes and I was really happy with the recommended products and final design. I was kept well informed throughout the process and the final fitting job was done really well. Pete did a wonderful job, making sure I was happy with everything and making suggestions and talking me through my options. The work was done well and finished on time with no issues. Totally in love with the final product. I found the whole process super easy from start to finish and would definitely recommend to others.

2024年1月15日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi Brownaah, thanks for taking the time to share this feedback, we are pleased to hear that Jake done a fantastic job for you with their design for your new bathroom, we are also pleased to hear that Pete did a wonderful job installing the bathroom and that you love the final outcome, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

Jake was a help

Jake was extremely helpful and made some brilliant suggestions when I was choosing my new bathroom. I was more than happy with the outcome and have had no problems at all.

2024年5月16日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hey Sue, thanks for your wonderful feedback, and I'm glad your bathroom experience was a positive one as Jake was really helpful, enjoy your new space! - Dylan

5つ星のうち5の評価

Thank you Jake

From walking into Wickes to choose our products to Jake coming out to take measurements in our bathroom we really don't have a negative thing to say. Jake was patient and helpful with helping us come to decisions about what would look good together and what would work as is all very new to us. He showed us confidently around the show room bathrooms to see our chosen products which helped us clarify what we wanted. We now cannot wait for it to be fitted. Thank you Jake, kitchen next 😀

2024年5月11日
自発的なレビュー
Wickes - Nottingham North ロゴ

Wickes - Nottingham North からの回答

Hi, Ben. Thank you for taking the time to share your review. I'm delighted to learn that your design consultant, Jake, was helpful and patient during your design process for your new bathroom, offering his advice to help you make your decision with what you wanted. I'm glad to see that you are now looking forward to the installation. Thank you again for your valuable feedback. - Scott H

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