Wickes - Rayleigh レビュー 

72
TrustScore 5段階評価の4

3.9

1 Rat Lane, Rayleigh Essex, SS6 7TS, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We have just had a new kitchen installed by Wickes at Rayleigh. We met up with our designer, Jason Rhodes, several times, and were impressed with the care he took to turn our thoughts into a pl... もっと見る

企業が回答しました

5つ星のうち5の評価

We attended an appointment with Neil for kitchen design. He was so patient and spent time looking at various options, adding in the flooring we chose and some wall decoration to help us get a feel and... もっと見る

企業が回答しました

5つ星のうち1の評価

Had a home visit which randomly became an hour later than scheduled which was changed on their end so I was waiting around for an hour for no reason Was told I would be contacted after the des... もっと見る

企業が回答しました

5つ星のうち5の評価

We were served by Jason at the rayleigh branch in essex. The service he provided was fantastic, he wasnt pushy like your typical salesman, he listened to want we wanted and how we needed our kitc... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. バスルーム用品店
  3. キッチン用品店
  4. 太陽エネルギー会社

Wickes - Rayleigh について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

72件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(72)

過去12か月のレビュー数: 14,161

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very friendly

Very friendly. Dawn really helpful sadly didn’t have enough of the product available.

2025年1月7日
自発的なレビュー
Wickes - Rayleigh ロゴ

Wickes - Rayleigh からの回答

Hi Matt, thanks for taking the time to share this feedback, we are pleased to hear that Dawn was very friendly, we appreciate you taking the time to let us know. RD

5つ星のうち5の評価

Dawn was excellent

Dawn was excellent, great customer service

2025年1月7日
自発的なレビュー
Wickes - Rayleigh ロゴ

Wickes - Rayleigh からの回答

Hi There, thanks for taking the time to share this feedback. RD

5つ星のうち5の評価

Dawn is the best

2025年1月7日
自発的なレビュー
Wickes - Rayleigh ロゴ

Wickes - Rayleigh からの回答

Hi Jamie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

5つ星のうち5の評価

Just had a complete new bathroom…

Just had a complete new bathroom fitted. Stuart (Wickes) helped us plan exactly what we wanted, and Josh (JC Renovations) did a fantastic job fitting it - would definitely recommend both Wickes and especially Josh.

2024年12月2日
自発的なレビュー
Wickes - Rayleigh ロゴ

Wickes - Rayleigh からの回答

Hello, Caroline. We appreciate your wonderful review of Stuart and Josh, and we are delighted that we were able to bring your bathroom designs to life. - SW

5つ星のうち5の評価

Helpful service

Having sustained a back injury a few week ago I was at a loss as to how to load 8large bags of peashingle gravel from the store to my vehicle.
NO PROBLEM
I enquired to one of the male assistants in the building supplies area and without hesitation he offered to load the trolley and take the bags to the vehicle and load them.
He was polite and cheerful and understanding.
Thanks for restoring an 81 year old customers faith in good service

2024年10月18日
自発的なレビュー
Wickes - Rayleigh ロゴ

Wickes - Rayleigh からの回答

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that the team where able to assist with loading the car to make things easier for yourself, we appreciate you taking the time to let us know. RD

5つ星のうち1の評価

Great service at store, shame about delivery

Great service at store - the staff member was great. We ordered a garden gate and hinges to be delivered.

Booked Friday 11/10 for them to be delivered.

Friday comes - Hinges arrived. No gate.
Phoned and said still waiting for garden gate . Was told - sorry - it didn’t go out today (the day that was arranged) - it’ll come Monday.

Well it’s 7.30pm Monday. No gate and no phone call, and this is after I rang them at 12noon today and was assured the gate WOULD be delivered today.

Fuming ! Two days of a booked delivery for the same item and it has STILL not arrived.

Two days wasted.

2024年10月14日
自発的なレビュー
Wickes - Rayleigh ロゴ

Wickes - Rayleigh からの回答

Hey Sandra, thanks for your valuable feedback, and I'm deeply sorry to hear about your delivery issues. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further for you. - Dylan

5つ星のうち5の評価

Bathroom designed, supplied and installed by Wickes

Had a bathroom designed and supplied by Wickes including fitting. The process was fairly straightforward, the designer gave some really good suggestions as to how to get the best appearance based on our ideas and the Wickes appointed installer (Dimentians - Nehat) did an amazing job. Very pleased.

2024年10月9日
自発的なレビュー
Wickes - Rayleigh ロゴ

Wickes - Rayleigh からの回答

Hey Tom, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Rayleigh store in regard to your bathroom design. It makes proud also that the installation went well and that you're very pleased with the end result, enjoy your new space! - Dylan

5つ星のうち5の評価

Kitchen Design

Albin Abraham Measured & Designed my Kitchen, I then went into store to see designs, make any changes and order kitchen. Experience was effortless and brilliant from start to finish. Highly recommend Wickes, I am the 3rd person in my family to order a wickes kitchen from Rayleigh store without any Issues.

2024年8月23日
自発的なレビュー
Wickes - Rayleigh ロゴ

Wickes - Rayleigh からの回答

Hi Dene, thanks for taking the time to share this feedback, we are pleased to hear that Albin done a great job from start to finish, we appreciate you taking the time to let us know. RD

5つ星のうち1の評価

Visited the Rayleigh store

Visited the Rayleigh store. just as i reached the front of the queue the operator walked off . she was gone for so long i joined another queue, she decided to re appear just after i had paid for my goods and was leaving.
NOT BREST PLEASED

2024年7月8日
自発的なレビュー
Wickes - Rayleigh ロゴ

Wickes - Rayleigh からの回答

Hi Kevin, Thank you for taking the time to leave your Trustpilot review. We're very sorry to learn about your in-store experience and the service you have received. We have requested more information so that we can look into this further and improve our services. - FB

5つ星のうち5の評価

I purchased a kitchen from wicks 7…

I purchased a kitchen from wicks 7 years ago i have just noticed that one of the large draw units has started to lift at the bottom.I spoke to the Rayleigh Essex Branch Mr Jason Rhodes about this he was so helpful and asked me to send over photos The manager Mike even had some input The bottom line they have sent out a new front free of charge to me the guarantee was for 10 years and they have honoured this will be back to Wicks very Soon
10 out of 10 all round service Spot on

2024年6月28日
自発的なレビュー
Wickes - Rayleigh ロゴ

Wickes - Rayleigh からの回答

Hi, Mark. Thank you for taking the time to leave your review. I'm really pleased to learn that, Jason was great in helping you get replacements for your drawer units. Thank you again for your kind feedback. - Scott H

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