Unfortunately we had a couple of damaged doors on the delivery of our new kitchen. David Boarders in our Stockport store was a fantastic help, we had not had help from customer services, over the pho... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Caitlin at Wickes , Stockport has been really helpful through out our kitchen renewal journey. Approachable and she explained all the process and available offers to get an affordable quote. Pleas... もっと見る
企業が回答しました
I called the Stockport branch to provide some additional information ahead of an appointment I had booked for Wickes’ free bathroom design service. I spoke with David Broaders, one of the manag... もっと見る
企業が回答しました
Andy in the Stockport store very helpful when purchasing a replacement toilet. As one wasn’t on display, we wanted to check some dimensions that weren’t listed on the website or box. He happily ope... もっと見る
企業が回答しました
企業情報
Wickes - Stockport について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
4 Manchester Road, Stockport, Cheshire, SK4 1TN, 英国
- +441614809725
4.2
ほぼ満足
148件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bathroom design
Really happy with the design of our proposed Bathroom. It took two visits to and we did keep changing our minds but Caitlin the designer at Stockport branch was very patient. She was very knowledgeable and had a very good grasp of the modern designs we were interested in.
2026年1月17日
自発的なレビュー
Wickes - Stockport からの回答
Hi Jitin, Thank you for telling us about your visit to our Stockport store and in particular the great customer service you received from our design colleague Caitlin. Choosing a new bathroom is a major decision, and we are pleased to learn that Caitlin with her wealth of knowledge guided you through that process. Many thanks for your review.- DG
I’m giving five stars based on the…
I’m giving five stars based on the Wickes Stockport store team member Dawn.
She was very helpful, she showed compassion and understanding when dealing with my claim. She was very informative.
Prior to contacting the Stockport store, I did speak to the Wickes head office customer service who I can just say were completely opposite! rude, directive and just sounded like they didn’t care. I didn’t even catch the name because she spoke that fast.
I would urge you to in future contact the local store directly because what’s the point in having a customer service team if you don’t get customer service!
2026年1月20日
自発的なレビュー
Wickes - Stockport からの回答
Hi, Thank you for taking the time to share your feedback. We are sorry to hear that you experience with our customer service team was not up to the standards we aim to provide. However, we are pleased to hear that Dawn was able to deliver excellent customer service and answer your questions! -SM
John was great
John was great ,dead freindly planned a lovely kitchen for is just what we wanted
Many thanks
2026年1月19日
自発的なレビュー
Wickes - Stockport からの回答
Hey David, thanks for your amazing review, and I'm delighted that John was first class throughout your kitchen design experience, enjoy your new space! - Dylan
Bathroom design
We had Caitlin designing our bathroom, it was a brilliant experience as she had great ideas and guided us through the process really well. We were very pleased with all her suggestions and went ahead with the sale.
2026年1月17日
自発的なレビュー
Wickes - Stockport からの回答
Hi Helen, Thank you for taking the time to share your feedback. It is wonderful to hear you had a great experience designing your bathroom with Caitlin! -SM
Bathroom Consultation…
Had a bathroom fitting consultation today with John Wilson.
Very thorough and professional. Could not fault him at all.
Really happy with the service, highly recommended.
2026年1月17日
自発的なレビュー
Wickes - Stockport からの回答
Hello Simon, thank you for your amazing feedback and I'm delighted that John in our Stockport store was able to help you with your bathroom consultation. It makes us proud you would recommend us and enjoy your new space! - Dylan
Helpful staff member
Olly was great! He could see I was struggling and helped me carry some heavy items to my car
2026年1月16日
自発的なレビュー
Wickes - Stockport からの回答
Hey Chloe, thank you for your amazing feedback, and I'm delighted that Olly was super helpful in our Stockport store! - Dylan
Kitchen
Caitlin at Stockport Wickes was efficient, had great design ideas, and patience for changes to the layout.
2026年1月15日
自発的なレビュー
Wickes - Stockport からの回答
Hi Richard,
We're happy to hear that you had such a positive experience. It's great to know that Caitlin had great design ideas and was patient. Thank you for your feedback. -Ellysse
Bathroom fitting
We have ordered a bathroom to be fitted. John Wilson has been our consultant and has been brilliant. Everything has gone so well before we even have it fitted. Just been in to order the tiles and got great service again
2026年1月16日
自発的なレビュー
Wickes - Stockport からの回答
Hi Karen, Thanks for taking the time leaving your review. We are happy to hear that John was able to design a bathroom that you are happy with and making the process easier for you. Thanks again for the kind feedback. -JL
Really helpful advice from Tina on…
Really helpful advice from Tina on painting. Lovely visit.
2026年1月16日
自発的なレビュー
Wickes - Stockport からの回答
Hi Alex, Thanks for taking the time leaving your review and for your kind feedback on Tina who gave you helpful advice on painting. -JL
Jack was excellent from start to finish…
Jack was excellent from start to finish when processing our delivery order in store . He helped us find all of the items we needed to process our order and made it very simple for us .
2026年1月12日
自発的なレビュー
Wickes - Stockport からの回答
Hi Jacquie, we appreciate you taking the time to leave us this five-star review! We're so glad to hear that you had an excellent experience while placing your order. -LG
We have just had a kitchen designed by… Shaun Terry
We have just had a kitchen designed by Shaun Terry, who talked my mum through the process with professionalism, warmth and friendliness. She was extremely nervous about the whole process and he made it so easy. He came out and measured up the same day and booked us in for an appointment the following day, had already designed it on the computer prior to our arrival. Showed us around the showroom at all the different kinds of cupboards, ovens and dishwasher available. It was so clear how the kitchen was going to be laid out and what we can expect throughout the process. My mum is so happy and can’t wait for her new kitchen!
2026年1月15日
自発的なレビュー
Wickes - Stockport からの回答
Hi, Katy. Thank you for taking the time to share your experience with us. We are delighted to see that your design consultant, Shaun, was friendly and professional throughout the full process, showing all of our available kitchen units and appliances. Furthermore, we are really pleased to see that your mum is happy with the design and is now looking forward to getting her new kitchen! Please do keep us updated on your project. Thank you again for your kind feedback. - Scott H
This branch is very friendly
This branch at Stockport
is very friendly, helpful and Tracy was outstanding.
2026年1月14日
自発的なレビュー
Wickes - Stockport からの回答
Hi Phil, Thanks for taking the time to share your feedback. It is wonderful to hear that you had a great experience with Tracy at the Stockport store! -SM
Ellie was fantastic
Ellie was fantastic, helped me with a delivery and everything arrived on time and in perfect condition
2026年1月10日
自発的なレビュー
Wickes - Stockport からの回答
Hi Alex,
We're delighted to hear that Ellie was fantastic, assisting you with your delivery. It's great to know the delivery arrived on time and the items were in perfect condition. Thanks for sharing your experience with us. -Ellysse
A Great Experience, friendly fast and efficient service
A friendly fast and efficient service. Thank you Dan a pleasant purchasing experience. We will be back.
2026年1月10日
自発的なレビュー
Wickes - Stockport からの回答
Hi, Barbara. Thank you for taking the time to share your experience with us. We are happy to see you received a fast and efficient service during your visit. Thank you again for your kind feedback. - Scott H
I had a very bad experience with…
I had a very bad experience with Wickes. A day before my appointment, I was asked to cancel it because I had not selected the kitchen yet, so the appointment could not go ahead. I explained to the representative that I had not been informed of this requirement. He then suggested that I cancel the appointment, but I said I would not, as I wanted to keep it. Later, he cancelled the appointment himself without my consent.
2026年1月5日
自発的なレビュー
Wickes - Stockport からの回答
Hi Mahwish,
We appreciate you sharing your experience. We're sorry to hear about the appointment cancellation and any miscommunication. I've sent you a request for further information, so we can look into this. -Ellysse
Caitlin at Stockport has been extremely…
Caitlin at Stockport has been extremely helpful in the design process! I can not wait to see the installation in reality of my dream kitchen!
2025年12月14日
自発的なレビュー
Wickes - Stockport からの回答
Hi Joanne,
We're thrilled to hear that Caitlin was extremely helpful while designing your dream kitchen. Thank you for your kind words and feedback. -Ellysse
Very unhelpful and dismissive
Very unhelpful and dismissive. As a woman on my own found him patronising. Lack people skills.
2025年12月3日
自発的なレビュー
Wickes - Stockport からの回答
Hi Miss Cole, We are so sorry to learn of your experience at our Stockport store. That is certainly not how we want our customers to feel after visiting a store. I have sent you a request for further information so that we can look into this for you. Many Thanks DG
A big thank you to Louie at the…
A big thank you to Louie at the Stockport branch for loading 10 bags of pea gravel onto my trolley & also for putting them in my car boot. He was a big help & I’m so thankful for his help, a lovely, polite, friendly young man 🙏🏻
2025年11月8日
自発的なレビュー
Wickes - Stockport からの回答
Hello Carol, thanks for your amazing review and I'm glad you enjoyed the service from Louie in our Stockport store! - Dylan
Stress free
I couldn’t believe how easy it was to design my dream kitchen. I booked my appointment, told them my budget and what styles I liked and the kitchen designer Caitlin literally brought it to life, she was so helpful and thorough. Caitlin made the experience of purchasing our kitchen enjoyable and stress free. Would definitely recommend Wickes (and Caitlin) to anyone wanting a kitchen.
2025年10月31日
自発的なレビュー
Wickes - Stockport からの回答
Hi, Ingerlise. Thank you for taking the time to share your review with us. Were delighted to see that your design consultant, Caitlin, was able to bring your dream kitchen to life. We're happy to see that Caitlin provided great customer service throughout, making for a stress-free experience. Thank you again for your kind feedback. - Scott H
Have had two great appointments with…
Have had two great appointments with Caitlin in Stockport. Caitlin was so helpful and knowledgable and advised us brilliantly on our bathroom design. She listened to us and gave us lots of great ideas. It has been a smooth process so far and looking forward to having the bathroom installed.
2025年10月28日
自発的なレビュー
Wickes - Stockport からの回答
Hi, Kate. Thank you for taking the time to share your review with us. We're delighted to see that, Caitlin, has provided a great design service, listening to your requirements and suggesting great idea's. Please do keep us updated on your bathroom project. Thank you again for your kind feedback. - Scott H
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。