I purchased 12 x 300 x 600 tiles, they were so heavy. A Staff member named Lewis, very young man volunteered to select the items and loaded them into my vehicle. He was very sincere, helpful and coope... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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While we are exploring some refurbishment, and therefore we went to Wickes Sutton to take a look on both kitchen and bathroom stuff. Ria is so helpful and professional who explain every process in a d... もっと見る
企業が回答しました
Angela Chinyere designed our kitchen perfectly to meet our needs. Nothing was too much trouble, with my multiple changes! Our fitter, Paul Lenny, was amazing and did a brilliant job. We found him... もっと見る
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There’s a current issue with using gift cards on line so I was a little annoyed as I wanted a home delivery for a bulky item therefore a trip to the store seemed a waste of time. Came into the sutton... もっと見る
企業が回答しました
企業情報
Wickes - Sutton について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
当該企業による記述
- Promise 1
連絡先
Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, 英国
- +442086418765
4.8
優良
155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good customer Service and friendly
2026年3月17日
自発的なレビュー
Wickes - Sutton からの回答
Hi Alan, Thanks for taking the time leaving your review. We are happy to hear that the service you received was very friendly this is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL
Went into your store today to buy Solar…
Went into your store today to buy Solar Lights and was served by Tracy. She was very friendly, polite and professional. Great asset to Wicks
2026年3月20日
自発的なレビュー
Wickes - Sutton からの回答
Hi Sam.
We appreciate you sharing your positive experience in our store. We are happy to hear that you found our team member friendly and helpful!- PP
The staff in there are so lovely
The staff in there are so lovely! The lady called Tracy help me with figuring out what soil to use for my plants as I’m terrible at figuring that out 😂. Lovely woman with so much patience!
2026年3月18日
自発的なレビュー
Wickes - Sutton からの回答
Hi Ayana, We're so happy to hear that Tracy could assist you with your plants! We appreciate you taking the time to leave us such lovely feedback. - Sean
Im a regular at wickes and it's always…
Im a regular at wickes and it's always a pleasure to see Tracy, she's absolutely lovely and always makes everyone happy, she is an asset to wickes, thank you Tracy.
2026年3月17日
自発的なレビュー
Wickes - Sutton からの回答
Hi Sam Davison, We appreciate you taking the time to share your kind words. It's great to hear that you find your visits pleasant with Tracy. Thanks for your positive feedback! - Sean
Perfect kitchen
Angela Chinyere designed our kitchen perfectly to meet our needs. Nothing was too much trouble, with my multiple changes!
Our fitter, Paul Lenny, was amazing and did a brilliant job. We found him polite, accommodating and very professional, the kitchen looks amazing.
We couldn't be more pleased :-)
2026年2月6日
自発的なレビュー
Wickes - Sutton からの回答
Hi LN,
We're delighted to hear that Angela created the perfect kitchen for you. It's great to know that Paul was amazing, polite, accommodating, and professional. Thank you for your positive feedback! -Ellysse
I had some problem with my returns
I had some problem with my returns, but the operational manager Rosh sort it out nicely. Very good customer service
2026年1月25日
自発的なレビュー
Wickes - Sutton からの回答
Hi Mathi, Thank you for taking the time to share your feedback. It is great to hear that even when faced with an issue Rosh was still able to help you out. -SM
I received excellent customer service from Oliver
Oliver was friendly, keen to help and stayed with me until I found what I was looking for. I received excellent customer service from this man- thank you.
2026年1月6日
自発的なレビュー
Wickes - Sutton からの回答
Hi Asela, Thank you for sharing your feedback with us, It is always appreciated. We are happy to hear that Oliver was able to help support you in store and help you find what you were looking for. -SM
Really help full staff-Rosh Ops Manager
Really help full staff
Roshan Operation Manager was really helpful went extra mile to help me with query and sorted in very professional manner
Thank you
2026年1月20日
自発的なレビュー
Wickes - Sutton からの回答
Hi Bhu.
We appreciate you taking the time to leave us a review. We're happy to hear that our staff were helpful and resolved your query in a professional manner.
- PP
Super helpful in store
There’s a current issue with using gift cards on line so I was a little annoyed as I wanted a home delivery for a bulky item therefore a trip to the store seemed a waste of time. Came into the sutton branch and Roshan exceeded my expectations, fully resolved my problems, put a new online order thru with my gift cards and sorted me with next day delivery. Couldn’t ask for more. Lady on the till was also super polite and helpful.
2026年1月19日
自発的なレビュー
Wickes - Sutton からの回答
Hi, Thanks for taking the time leaving your review. We are happy to hear that Roshan from the Sutton branch was able to help take your order using your gift card when it would not work and got the items ordered for next day delivery. Thanks again for the kind feedback. -JL
Professional
A professional kitchen design service from Wickes Sutton. Great advice and product knowledge.
2026年1月9日
自発的なレビュー
Wickes - Sutton からの回答
We're happy to hear that you had a positive experience with our kitchen design service. We appreciate your kind words and value your feedback! -AK
Rosh - operations managers 5 star
Rosh - operations manager
Was extremely helpful sorting out my issues with online order with 15% discount and start to end he sorted fully delivery .. with lots of patience and care
2026年1月6日
自発的なレビュー
Wickes - Sutton からの回答
Hi Christodoulos, we're happy to hear that your online order issues were sorted out with such care and patience, resulting in a successful delivery. Thank you for your feedback. -LG
Tom was very helpful
Tom was extremely helpful when we were trying to match some kitchen items to what we originally had. He focused completely on us and made sure that we were happy with everything we had chosen. Excellent service and we came away very pleased.
2025年11月15日
自発的なレビュー
Wickes - Sutton からの回答
Hi Surina, Thanks for taking the time to leave your review. We are happy to hear that Tom was able to match some items to your original fitting and focused on making sure that everything chosen was what you wanted. Thanks again for the kind feedback. -JL
Thank you
We would like to say a huge thank you to the team at Wickes Sutton for their incredibly generous donation of a shed and 10 bags of sand to our school. This support will make a real difference to our outdoor learning space and will benefit our pupils greatly.
It’s wonderful to see a local business actively supporting the community. The staff were helpful, professional, and genuinely keen to help. We are extremely grateful for their kindness and generosity and would highly recommend Wickes Sutton to others. Thank you
2025年12月18日
自発的なレビュー
Wickes - Sutton からの回答
Hi Gemma, Thank you for taking the time leaving your review. We are happy to hear that the Sutton store was able to donate some items to the school to bring a new life to your outside learning space for the pupils. Thanks again for the kind feedback. -JL
I used Wickes for my new kitchen
I used Wickes for my new kitchen. Angela was super helpful and the kitchen Installer Bill was so efficient and helpful. There was a little delay but overall I’ m happy with the result
2025年12月8日
自発的なレビュー
Wickes - Sutton からの回答
Hi Ruth, Thanks for taking the time to share your feedback. It is great to hear that Angela was able to help you in your new kitchen journey, and that Bill was efficient in helping you get the job done. We are glad you are happy with your new kitchen! -SM
New kitchen
I’ve been looking for a new kitchen and Angela has been super helpful throughout the process, including changing the designs multiple times and ensuring I get the best price. Really helpful service!
2025年10月31日
自発的なレビュー
Wickes - Sutton からの回答
Hi Rachel, thanks for taking the time to share your feedback. It is great to hear that Angela was a great help through the process of your new kitchen. Your feedback means a lot to us, and we’ll make sure Angela knows how much her efforts are appreciated. Enjoy your new kitchen!- SM
Tara was extremely helpful
Tara was extremely helpful, helped with ideas. Thank you
2025年11月26日
自発的なレビュー
Wickes - Sutton からの回答
Hi Jo, we're so happy to hear that our team was able to assist you with helpful ideas. Thank you for your positive feedback! -LG
She has been very helpful throught the…
She has been very helpful throught the long process.
2025年11月18日
自発的なレビュー
Wickes - Sutton からの回答
Hi Ari.
Thanks for taking the time to share your review, Great to hear a member of our Sutton team was able to help your during your visits.- PP
The extra mile with a smile
Sam was really helpful when the mdf I was looking for was not on the correct shelf. He managed to locate it in store and found me to let me know. He then went to the trouble of using the forklift to uncover the hidden Mdf and put the sheet I needed on my trolley for me. Thanks for your help!
2025年10月14日
自発的なレビュー
Wickes - Sutton からの回答
Hi Liz, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sam in our store and that they provided you with useful advice. -AH
Skye served me 13.10.25
Skye served me 13.10.25. She was knowledgeable helpful and polite. She even helped me by lifting heavy titles into my boot. Fantastic customer service
2025年10月13日
自発的なレビュー
Wickes - Sutton からの回答
We're happy to hear that you found Skye was so helpful and informative. It's great to know that she went the extra mile for you by helping lift the tiles to your car. Thank you! -AK
Helpful staff good store you always…
Helpful staff good store you always find what you’re looking for
Best
Charbel
2025年10月9日
自発的なレビュー
Wickes - Sutton からの回答
Hi Charbel, we appreciate you taking the time to share your positive experience! We're so glad our helpful staff could meet your needs. -LG
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