Best customer service I have ever received from Chantelle at Tottenham store. Chantelle was so helpful and even asked the manager Nadeem to put the lawnmower I purchased together for me, after the on... もっと見る
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Store manager Phillips has rude , unprofessional and bossy attitude. I done click n collect which has separate till for it so I went for that till n start waiting that someone serves me n he came n as... もっと見る
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Anthony made my trip to Wickes Tottenham today worthwhile. He was extremely helpful,professional,patient and knowledgeable. Although the product I wanted was not stocked in Wickes stores, Anthony went... もっと見る
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Henry E was fantastic, he tried to find me the Mould Removal Foam Sprey in the store it was out of stock, then he tried to order ot but it wasn’t available… and then he help me to find the mould rem... もっと見る
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企業情報
Wickes - Tottenham について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
734-736 Seven Sisters Road, Tottenham, London, N15 5NH, 英国
- +442088009966
4.1
ほぼ満足
161件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My sister is fighting cancer.So finds…
My sister is fighting cancer.So finds life quiet tough right now.We visited the Tottenham store on Monday 12th October 2026.The help we recieved from NADEEM was truly exceptional what a wonderful kind helpful man
We are still praising the help we got from Nadeem.Thank you wicked for employing great staff
2026年10月12日
自発的なレビュー
Wickes - Tottenham からの回答
We are deeply moved to hear how much the support at our store meant to you both. It is heartening to know that Nadeem's compassion, kindness, and exceptional service brought a bit of ease and comfort to your visit. Thank you so much for taking the moment to share such a touching review with us. -JG
Best customer service I have ever…
Best customer service I have ever received from Chantelle at Tottenham store.
Chantelle was so helpful and even asked the manager Nadeem to put the lawnmower I purchased together for me, after the one I purchased on Sunday was faulty, so as to make sure I didn't have to worry about returning again. 10 stars to both of them.
2026年10月13日
自発的なレビュー
Wickes - Tottenham からの回答
We are so pleased to hear about your fantastic experience at our Tottenham store. It is wonderful to know that our team members went above and beyond to assemble your replacement lawnmower and ensure you had a completely stress-free visit. Thank you for sharing such kind feedback with us. -JG
Anthony made my trip to Wickes…
Anthony made my trip to Wickes Tottenham today worthwhile. He was extremely helpful,professional,patient and knowledgeable. Although the product I wanted was not stocked in Wickes stores, Anthony went above and beyond to assist me. Thanks Anthony it was pleasure meeting you.
2026年9月29日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Sandra, We're so pleased to hear about your fantastic experience! It's wonderful that Anthony was extremely helpful, professional, patient, and knowledgeable, going above and beyond to assist you. We truly appreciate your kind feedback. - Sean
Jadeen was excellent
Jadeen from Tottenham branch has been brilliant. Patient, knowledgeable and extremely helpful
2026年9月29日
自発的なレビュー
Wickes - Tottenham からの回答
We are so pleased to hear that Jadeen provided such brilliant, patient, knowledgeable, and extremely helpful service. We truly appreciate your kind words. -AK
The service was really good and helpful
2026年9月23日
自発的なレビュー
Wickes - Tottenham からの回答
Thank you for your wonderful review! We are so pleased to hear that you found our service to be good and helpful. We truly appreciate your kind feedback. -AK
Store manager Phillips unprofessional
Store manager Phillips has rude , unprofessional and bossy attitude. I done click n collect which has separate till for it so I went for that till n start waiting that someone serves me n he came n ask me in rude way to join the normal till que. I don’t mind but there is way of saying things politely.
2026年9月22日
自発的なレビュー
Wickes - Tottenham からの回答
We are truly sorry to hear about your experience. We appreciate you bringing this to our attention, and we will pass this onto the relevant team to look into further. -AK
Excellent service
Quick, great service. Henry was really helpful. Definitely recommend.
2026年9月21日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Rich, Thank you for your wonderful review! We are so pleased to hear that you experienced quick, great service and found our team member to be very helpful. We truly appreciate your kind feedback and recommendation. - FC
Good customer service and very helpful
Good customer service and very helpful.
Made the whole experience easy for me and will always be coming back.
2026年9月21日
自発的なレビュー
Wickes - Tottenham からの回答
Hello, Thank you for your wonderful review! We are so pleased to hear that our customer service made your experience easy and that you will always be coming back. -JG
Henry was very polite
Henry was very polite, patience. Very good customer service. Thank you Henry
2026年9月17日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Nats. Thank you for taking the time to share your review with us. We're really pleased to see that Henry was polite, patient and provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H
Good service at wickes
2026年9月17日
自発的なレビュー
Wickes - Tottenham からの回答
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you received good service. Your feedback is greatly appreciated! -AK
Henry E was fantastic
Henry E was fantastic, he tried to find me the Mould Removal Foam Sprey in the store it was out of stock, then he tried to order ot but it wasn’t available… and then he help me to find the mould removal foam in B&Q in Tottenham Hale.
I’m very grateful, thank you Henry
2026年9月16日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, G's. Thank you for taking the time to share your review with us. We're really happy to see that Henry provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
I popped into wickes and got a great…
I popped into wickes and got a great service mainly from henry
2026年9月15日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Yaz, Thank you for your fantastic review! We are so happy to hear that you received such great service during your visit. We truly appreciate your kind words. - FC
Henry was so helpful and made our…
Henry was so helpful and made our experience there run smoothly. He was patient, friendly and extremely accommodating, answered all our questions, and went above and beyond to make sure everything was taken care of. His customer service was excellent, and we really appreciated how helpful and approachable he was throughout.
Chatell was also incredibly helpful and fantastic with customer care. Not only was she great with us, but I also noticed how friendly, patient and attentive she was with other customers too. It was lovely to see such genuine care and professionalism from both of them.
Thank you, Henry and Chatell, for making our experience such a positive one. You are both a credit to the team! ⭐⭐⭐⭐⭐
2026年9月15日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Sunshine. Thank you for taking the time to share your review with us. We're delighted to hear that both Henry and Chatell provided such excellent customer service. Their willingness to go above and beyond to ensure everything was taken care of is exactly the level of service we strive for. Thank you again for your kind feedback. - Scott H
Lied to & security concerns
Ordered garden fence on 06/09 (order no: 703477644) for delivery 08/09. No delivery attempted by 11/09. Waited on the customer service helpline for 30minutes then decided to go on the live chat that responded quicker. Finally found out item is out of stock and that was reason for it to not be dispatched. Was told i’ll get it sent from other stores. Suddenly receive a refund, so wrote a complaint on the online form on 11/09. Ordered again (703477720) and invoice says it will be dispatched from same store. Rung the number again (waited 20mins) to find out whats going to happen this time and was assured it will get passed onto store that has it in stock. Told to wait for an email confirmation and instead receive a refund again! Being without a fence for nearly 2 weeks has created a huge security/ privacy concern. I can’t believe I was lied to and my complaint wasn’t followed up.
2026年9月6日
自発的なレビュー
Wickes - Tottenham からの回答
Hello Khan, We are truly sorry to hear about the significant issues you've experienced with your garden fence orders and the repeated cancellations. We understand your frustration and the security and privacy concerns this delay has caused. We have requested information to look into this matter further. - FC
Great people working here
Great people working here. Always ready to help. Good stock level. Customer service has always been great. Shopping here for over 15 years.
2026年9月12日
自発的なレビュー
Wickes - Tottenham からの回答
We're so pleased to hear that you've consistently had such a positive experience with us for over 15 years, Dirceu. It's wonderful to know that our team is always ready to help and that you find our stock levels good. We truly appreciate your loyalty and kind feedback. - Andrew
Wickes - Tottenham からの回答
Thanks for taking the time to leave your review, Derick. It's great to hear that you always receive fantastic service. - Andrew
Was happy with the service I got from…
Was happy with the service I got from the store
2026年9月10日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Solomon,
Thank you for your wonderful five-star review! We're delighted to hear that you were happy with the service you received from our store. -Ellysse
The customer service manager Henry E…
The customer service manager Henry E was extremely helpful. Has has time for his customers and was very helpful and respectful and also made our shopping so much easier thank you HENNRY E
2026年9月10日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Muhammad. Thank you for taking the time to share your review with us. We're really pleased to see that Henry, was extremely helpful and provided great customer service. Thank you again for your kind feedback. - Scott H
Great customer service mainly from the…
Great customer service mainly from the front desk team
2026年9月10日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Devon, Thank you for your wonderful five-star review! We are so pleased to hear that you experienced great customer service, especially from our front desk team. We truly appreciate your kind feedback. - FC
Very amazing staff.We need more people…
Very amazing staff.We need more people like henry
2026年9月10日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Burnell, Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with our team and Henry. We appreciate your kind words. - Sean
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