Best customer service I have ever received from Chantelle at Tottenham store. Chantelle was so helpful and even asked the manager Nadeem to put the lawnmower I purchased together for me, after the on... もっと見る
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レビュアーのコメントを見てみましょう
Store manager Phillips has rude , unprofessional and bossy attitude. I done click n collect which has separate till for it so I went for that till n start waiting that someone serves me n he came n as... もっと見る
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Anthony made my trip to Wickes Tottenham today worthwhile. He was extremely helpful,professional,patient and knowledgeable. Although the product I wanted was not stocked in Wickes stores, Anthony went... もっと見る
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Henry E was fantastic, he tried to find me the Mould Removal Foam Sprey in the store it was out of stock, then he tried to order ot but it wasn’t available… and then he help me to find the mould rem... もっと見る
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企業情報
Wickes - Tottenham について
当該企業による記述
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
連絡先
734-736 Seven Sisters Road, Tottenham, London, N15 5NH, 英国
- +442088009966
4.1
ほぼ満足
161件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have been to wickes Tottenham today
I have been to wickes Tottenham today
And they are very helpful
Especially Henry
2026年9月8日
自発的なレビュー
Wickes - Tottenham からの回答
We're so happy to hear Henry was helpful during your visit, Francis. We appreciate your kind words! - Andrew
I had no idea of what paint to put on…
I had no idea of what paint to put on my wall until a staff helped me with my colour choice.Good customer service.
2026年9月5日
自発的なレビュー
Wickes - Tottenham からの回答
We are so pleased to hear that our staff was able to assist you with your colour choice, Richard! It's wonderful to know you received good customer service. Thank you for your kind words. - Andrew
Henry customer service
Henry has always provided me amazing customer service, so I would like to express this in a review. Always advises me on the best products.
2026年9月7日
自発的なレビュー
Wickes - Tottenham からの回答
We're so pleased to hear that you consistently receive amazing customer service from Henry and helpful advice on the best products, Abdullah. It's wonderful to know you've had such a positive experience. - Andrew
I was very pleased with the service I…
I was very pleased with the service I got with one of front end tills.Very good knowlegde.
2026年9月7日
自発的なレビュー
Wickes - Tottenham からの回答
Thank you for taking the time to share your review with us, Bartek. We're really pleased to hear that you were very satisfied with the service you received and the knowledge of our team. - Andrew
I popped into the wickes store in…
I popped into the wickes store in Tottenham and got a very good customer service.They where very helpful.
2026年9月7日
自発的なレビュー
Wickes - Tottenham からの回答
Thank you for taking the time to share your review with us, Amir. We're really pleased to hear that you received very good and helpful customer service during your visit to our Tottenham store. We appreciate your kind feedback! - Andrew
I had a great customer service at…
I had a great customer service at wickes mainly Henry e
2026年9月7日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Terence, Thank you for your wonderful review! We are so pleased to hear that you had a great customer service experience. We appreciate your kind words. - FC
Excellent costumer service The wickes…
Excellent costumer service The wickes Tottenham team
2026年9月7日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Robert, Thank you for taking the time to share your positive feedback. We are delighted to hear that you received excellent service from the team. - FC
The customer service was wonderful
The customer service was wonderful, one of employees trinity was very helpful in pointing me to the spray cans
2026年9月5日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Ravi. Thank you for taking the time to share your review with us. We're really pleased to see that you find our customer service team to be wonderful, especially, Trinity to was very helpful pointing you towards the spray cans. Thank you again for your kind feedback. - Scott H
I had exceptional service from 2…
I had exceptional service from 2 gentleman named Chris and Gaius at the Tottenham branch. They were patient and very friendly and informative towards my enquiries
2026年9月5日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Hikmet. Thank you for taking the time to share your review with us. We're really pleased to see that both Chris and Gaius provided exceptional customer service during your visit to our Wickes store in Tottenham. Thank you again for your kind feedback. - Scott H
I know Henry for over 15 years at…
I know Henry for over 15 years at wickes and his service and the whole team currently working there are very helpful and kind.
A big thanks to obviously Henry, Renne, Shona and Michael. Honestly we truly appreciate your services.
Diego
LondonFlatsDFM
2026年9月5日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Diego. Thank you for taking the time to share your review with us. We're delighted to hear that Henry, along with Renne, Shona and Michael, have consistently provided such helpful and friendly customer service. Thank you again for your kind feedback. - Scott H
Very good customer service
Very good customer service. Always on hand to help. Henry, Shona and trinity
2026年9月5日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Fred. Thank you for taking the time to share your review with us. We're really pleased to see that, Henry, Shona and Trinity all provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
Great experience
Great experience, best customer service from staff namely henry, gaius, society and a few more. Will travel miles off my way because of this excellent customer experience , managing skills and assistance. Thanks again. Great staff!!
2026年9月5日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Dalan. Thank you for taking the time to share your review with us. We're delighted to see that your happy with the customer service provided in store, making for an excellent shopping experience. Thank you again for your kind feedback. - Scott H
Renee
Renee, was amazing she helped calculate how much flooring and underlay I needed as well as helped me put it into my car.
2026年9月4日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Bashiru. Thank you for taking the time to share your review with us. We're really pleased to see that, Renee provided amazing customer service, helping you calculate the flooring and underlay you required. Thank you again for your kind feedback. - Scott H
Henry E was so polite and helpful ,I…
Henry E was so polite and helpful ,I visited two times and always feel like a family member helps me …
Thanks Henry E
2026年8月27日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Baleen. Thank you for taking the time to share your review with us. We're delighted to see that your happy with the customer service provided by, Henry. Thank you again for your kind feedback. - Scott H
Henry E was very helpful today at Wicks…
Henry E was very helpful today at Wicks Tottenham. Went out of his way to help and advice
2026年8月27日
自発的なレビュー
Wickes - Tottenham からの回答
Hi, Simon. Thank you for taking the time to share your review with us. We're really pleased to see that, Henry was really helpful and offered great advise during your visit to our Wickes stores in Tottenham. Thank you again for your kind feedback. - Scott H
Great service
Great service,really friendly staff in particular Henry was really helpful with the kitchen units
2026年8月26日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Andy, We are grateful for your review about the great customer service you received from our colleague Henry in our Tottenham store. We appreciate your review and your business.
Unbelievably Hot inside !!!
The staff were very helpful but we had to find thing quickly as the store was so uncomfortable due to how hot the store was !!! How uncomfortable for the staff to work in those conditions !!!
2026年8月3日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Nancy,
We appreciate you sharing your feedback. We are truly sorry to hear about the uncomfortable temperature in our store during your visit, We'll look into this further. Thank you for bringing this to our attention. -Ellysse
I recommend to have air conditioning in…
I recommend to have air conditioning in the shop as it is too uncomfortable in the hot weather
2026年8月3日
自発的なレビュー
Wickes - Tottenham からの回答
Hi Igoris, thank you for your feedback. We will take this on board and see what we can do to make the stores cooler in warmer weather. -LG
Ongoing appalling service from Wickes: Mis-sold kitchen design, zero communication, and a hazardous home
We bought a kitchen through Wickes in March 2026 (Account #0452278091), and the entire experience has been an absolute nightmare. The professional design and customer service from Wickes have been completely unacceptable from start to finish.
Our designer, Shaysta (Tottenham store), sold us a completely unfeasible plan filled with severe measurement and design errors. The pull-out corner storage system doesn't have the required physical clearance to open, a massive dead wall gap was left behind our cabinetry, the induction hob cannot safely share clearance space over the undercounter oven, and two sets of drawers that don't fit beside oven (150mm too large) and in a large cabinet (not enough clearance). The layout was so botched we were forced to abandon many aspects, including our integrated appliances for an exposed fridge and still don't have a resolution to many of the issues. The installers themselves formally confirmed these massive design flaws to us in writing.
Wickes promised a full refund and pickup of the incorrect items if we ordered replacements. We did exactly that, but they have since completely abandoned us. We have sent 12 detailed emails and made numerous phone calls to representatives like Douglas, Ashleigh, and Calum King over the last several weeks, which have been zero follow up.
To make matters worse, our sitting room is still filled with piles of incorrectly measured cabinets, creating a trip hazard and making it different to properly clean the dust and spilled tile adhesive created during installation (especially problematic as I'm pregnant). Our entrance has also had a heavily overflowing project skip since 5th July. We have made many attempts to find solutions to these issues but have been ignored. We have now given Wickes a final 7-day deadline before taking formal legal action through the Small Claims Court and escalating to the Furniture & Home Improvement Ombudsman and our finance provider, Novuna.
Avoid Wickes at all costs if you expect basic competence, safety or customer care.
2026年3月22日
自発的なレビュー
Wickes - Tottenham からの回答
We are truly sorry to hear about the extremely negative experience you've had with your kitchen purchase and installation, Jacqueline. We understand your frustration regarding the significant design and measurement errors, the lack of resolution for the issues, and the poor communication you've encountered. We also acknowledge the distress caused by the uncollected items and the impact on your home, especially given your pregnancy. We have sent a request for more information to investigate this further. - AB
I recently bought a kitchen from Wickes…
I recently bought a kitchen from Wickes and have an excellent experience from start to finish
Shaysta Latif is the kitchen designer and she is brilliant and extremely knowledgeable. She is polite and extremely helpful.
Thank you for superb customer service
2026年7月20日
自発的なレビュー
Wickes - Tottenham からの回答
Hey Rachel, thanks for your five-star review. We're so pleased to hear about your excellent experience from start to finish with your new kitchen. It's wonderful that Shaysta was brilliant, knowledgeable, and provided superb customer service. Enjoy your new space! - Dylan
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