The Wilkes Partnership レビュー 

4
TrustScore 5段階評価の2.5

2.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 法律事務所

当該企業による記述

We are one of the leading independent medium-sized UK law firms operating from the Midlands region. With offices in central Birmingham and Solihull, we pride ourselves on our partner-led service, backed up by almost 200 associates, assistant solicitors and support staff. We provide a wide range of specialist expertise aimed at our core clients – businesses, individuals, financiers and charities. We provide corporate & commercial, corporate finance, employment, real estate, planning and regulatory, property litigation, commercial litigation, commercial recovery, insolvency services, tax planning, as well as divorce, wills, trusts and probate. Contact our team to find out more about how we can help you!


連絡先

2.6

期待以下

TrustScore 5段階評価の2.5

4件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 50%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.6

すべてのレビュー

(4)

過去12か月のレビュー数: 2

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5つ星のうち1の評価

My solicitor left half way through my…

My solicitor left half way through my divorce, can’t be helped but the partner they passed me onto did not respond to me for weeks at a time, during a time in the divorce when information needed was crucial.
My bills were consistently wrong too!
I would not recommend at all.

2026年7月10日
自発的なレビュー
The Wilkes Partnership ロゴ

The Wilkes Partnership からの回答

We are sorry to hear that you feel your experience did not meet your expectations.

We take all client feedback seriously and have addressed the concerns you raised through our formal complaints process.

We are sorry that you remain disappointed, and we appreciate you taking the time to share your feedback. We set high standards for ourselves and use client feedback to help us continually improve the service we provide.

5つ星のうち1の評価

Avoid to save yourself the experience I had

I would recommend people avoid this firm! I was recommended to use another solicitor but they passed my enquiry over to another firm within the same group which should have been my sign to walk away but I didn't. I had a situation where a family member became very ill and we had to postpone part of the transaction. There were a handful of solicitors involved and these were the only one that chose to profit from our situation. When I suggested that if they were going to do that then I would use another solicitor when we picked the sale back up. This is the point in which Asia manipulated me by agreeing over the phone to hold off so I would only be charged for any actual addition work incurred (which was very little to non as it was the same buyer and they only had the correct info a week before we postponed) on the basis that I would continue to use them for the sale. Sale completed and the fee they deducted was both amounts so they ended up receiving 150% of the original quote (plus extra amount for the yearly increase in between). I made a complaint and they just kept responding with wordy excuses and never once took any accountability or addressed the fact that it was a manipulation to get paid twice instead of me using another firm (with better morals) like I said I would when it was picked back up. I also had issues with Asia's attitude throughout. She clearly didn't like me asking questions and at one point threatened to not act for us if we didn't agree to pay for a frivolous indemnity that the buyers solicitors never even ended up requesting anyway. Her responses were so inappropriate and evasive on emails that I had to call in multiple times and explain to her assistant that she was becoming rude and unprofessional because she was simply not answering my questions. She made it very clear she wasn't happy with me asking questions. They eventually refunded 30% of the extra amount they charged me but still just refused to take responsibility for the poor, unprofessional and immoral behaviour. I would just recommend people avoid using them to save from receiving the same treatememt I did.

2026年3月31日
自発的なレビュー
5つ星のうち1の評価

Poor customer relations

Looking to engage a solicitor for wills ,LPA and setting up Trusts.Emailed them twice ,first time directly off their contact us form on their website.Second time from my email account to a named solicitor.
Its been ten days since the first email and I've received no reply whatsoever. Not impressed at all.

2025年1月10日
自発的なレビュー
5つ星のうち5の評価

Always a pleasure to deal with

Always a pleasure to deal with, thorough, professional, and prompt in responding

2023年11月10日
自発的なレビュー
The Wilkes Partnership ロゴ

The Wilkes Partnership からの回答

Hi, Beverley.

Thank you for taking the time to share your experience with our solicitors firm. We are delighted to hear about our team’s positive impact on your case and that they were a pleasure to work with. We greatly appreciate your feedback.

At Wilkes, we strive to provide a seamless and professional experience for our clients and are thrilled to hear that our team were thorough, professional, and prompt. These principles are the backbone of our service. If you ever need our expertise in the future, please do not hesitate to contact our team.

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