Web page works well. Recommends similar wines, so that I can try new things. Large selection (compared to any physical wine store I've seen). Delivery system works. Stewardship thing helps. The onl... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Web page works well. Recommends similar wines, so that I can try new things. Large selection (compared to any physical wine store I've seen). Delivery system works. Stewardship thing helps. The onl... もっと見る
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Super easy to order multiple gifts being sent to addresses across the country. High quality, trustworthy, and all our recipients loved their gifts! Thank you!
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About two months ago and subsequently when I make an order I no longer receive any email confirmation. When I called I spoke with very cordial people but the correction has not gone through. The m... もっと見る
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Knew what I wanted and it was in stock. Website is easy to navigate. Delivers are usually on time.
企業が回答しました
We created Wine.com to revolutionize the way people like you discover, buy, and enjoy wine. Being wine enthusiasts ourselves, we’re extremely proud to bring you the world’s largest selection, paired with expert guidance and unmatched convenience. We’ve built winery relationships for decades to give you access to everything from big-name, critically acclaimed wines to small production, unique bottles from all over the globe -- every region, varietal, and price. With easy filter and sort, professional ratings, a robust recommendation engine, the deepest wine and winery content, a 5-star mobile app, and live chat wine experts, we help you find old favorites or discover new ones among thousands of choices. We handle your wine with great care before you even place your order, by doing our own warehousing and fulfillment. Delivery options are up to you: choose your delivery date; skip the delivery hassle and conveniently pick up your wine at one of thousands of Walgreens, FedEx Office and enjoy free shipping on every order $49+ when you join our StewardShip program. With Wine.com, shipping is on your schedule and at your convenience. Cheers to discovering the world of wine together, all it takes is an open mind and an empty glass.
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 38%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I like that you can talk to an actual person and not some AI chatbot, and that they actually know what they're talking about.

Wine.com からの回答

Wine.com からの回答
Only issue is many of my Favorites are Sold Out and have been for awhile.

Wine.com からの回答
I like your website a a lot. My only issue is that many of the wines I looked for were out of stock. (Israeli wines)

Wine.com からの回答
We got the wine quickly. The box seemed a bit flimsy, but the wine arrive intact. We haven't tried the wine yet. So, I'll update this review if need be. Unless you see an addendum, assume we loved the wine!

Wine.com からの回答
It was easy to order and find the wines I wanted. Also, it was helpful to see the wines I had previously ordered.

Wine.com からの回答
Had just the hard to find wine I wanted as well as other choices, and offered the option to delay delivery until the weather was suitable

Wine.com からの回答
Website was a pain in a few different ways. I filled a cart, but it wouldn't let me check out because it said the shipping amounts didn't match, even though they were automatically filled in by the system and I could not change them. After support notified me that I needed to remove one of the bottles from my cart I went to re-try and the cart was now empty, so had to completely recreate it (from the list they kindly sent me). Tammie in support was very kind and helpful, but the site was a pain.

Wine.com からの回答
Selection is excellent...I really appreciate the description of the wine and the ratings...both help me decide...the photos are also helpful.

Wine.com からの回答
The shipping window was 10am-2pm and it did not arrive in the time frame. Which I could understand if a message was sent to say it was running late. Waited almost all day for it. Disappointing.

Wine.com からの回答
I like the selection of wines. In the past there has generally been a discount code but not today. I have paid stewardship fees each year and ordered fairly regularly and don't recall not getting a little extra off the bill.
For a gift, I had a rough idea of what I wanted, the web site guided me to where I needed to be, gave me options I had not considered, and made it easy for me to make a decision.

Wine.com からの回答
this is the third time you have been out of stock on many of the popular sauvignon blancs from new zealand . when i reached out for answers i was repeatedly told " i don't know " i asked if you were going out of business ?
Website is very easy to use, reordering is simple, and no problems with delivery.

Wine.com からの回答
I can always be sure that what I order is what I get, in a timely manner and in proper condition. This includes wine I send as gifts.

Wine.com からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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