Witam?!!Podoba mi się zarówno zewnętrznie, jak i w praktyce. :) Lobby jest bardzo wygodnie zrealizowane, są filtry dostawców, gier, wyszukiwanie po nazwie, ogólnie wszystko odbywa się bardzo, bardzo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Wacht nu al meer dan 10 dagen op mijn geld “still in process” meerdere keren een mail gestuurd maar totaal geen actie . Alleen dat zij het niet echt kunnen regelen dat het niet snel kan , een stortin... もっと見る
there are some games I haven’t seen on other sites, kinda nice not seeing the same stuff everywhere.
Verschrikkelijk casino, in eerdere review aangegeven dat dit casino geen geldige licentie heeft. Refund terug gevraagd, deze is schriftelijk toegezegd, maar helaas maar een fractie ervan teruggestort... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our casino provides you with the opportunity to play lots of exciting games both in free demo mode and using real money. To play using real money, you need complete a quick registration process on our website and make a deposit. Registration on our website only takes a few seconds. Wizebets's Customer Support Team consists of highly qualified professionals who will be happy to assist in solving any issues or questions you may have when using our services. The goal of our support team is to make your visit at Wizebets.com as comfortable and enjoyable as possible. You can contact us via Live Chat or by writing an email to support@wizebets.com.
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569件のレビュー
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I made a withdrawal on the 16 th of…
I made a withdrawal on the 16 th of september. It’s the 29th today and I still haven’t received my money. They keep telling me that everything is correct en that it is in the final stages. 13 days is wild
2025年9月16日
自発的なレビュー
Wizebets Casino からの回答
Dear mehmet,
Thank you for sharing your experience with us. We understand how frustrating it can be to wait longer than expected for a withdrawal. Please note that the timing of payouts can be influenced by the payment method you select as well as the verification process handled by our dedicated department, which operates in a live queue system.
We would like to investigate the details of your situation from our side; however, we are unable to locate your account with the information provided in your review. To assist you efficiently, please reach out to us via email using the address registered with your account. Once we have the correct details, we’ll do everything possible to resolve your withdrawal promptly.
Thank you for your patience and understanding.
Best Regards,
Wizebets Casino Team
After playing for a while on FGFox I…
After playing for a while on FGFox I got a invitation to play on wizebets. And also here you can easy deposit but withdrawal is a nightmare. For days I am sending proof of I am real with adres / bank / deposit proof over 800€ and bills. And after losing 700€ I want to withdrawal at least something back to cover the big losses.
They let you wait and refuse the withdrawal and during the waiting they give you some spins …
But never let you pay out, also the maximum is 500€ and it takes over 7 days.
And maybe after a while they do but you need to wait for 5+ days ,
Most sites = instant payout
Don’t do it = mega scam
2025年9月23日
自発的なレビュー
Wizebets Casino からの回答
Dear Dirk-Jan van den Dool,
Thank you for taking the time to share your experience with us. We sincerely apologize for the delay you experienced during your withdrawal process. We understand how frustrating waiting for funds can be, especially after a significant session of play.
After reviewing our records, we can confirm that your withdrawal has been successfully processed. We appreciate your patience while our team completed the necessary verification steps to ensure the security of your account and funds.
We value your feedback and will continue working to streamline processes and improve the overall experience for our players.
Best Regards,
Wizebets Casino Team
Bardzo miła obsługa naprawdę wszyscy…
Bardzo miła obsługa naprawdę wszyscy operatorzy są naprawdę mili jestem zadowolony z obsługi
2025年9月17日
自発的なレビュー
Wizebets Casino からの回答
Witaj Rafał Rabij,
Dziękujemy za podzielenie się tak przemyślaną opinią. Zawsze z wielką przyjemnością słyszymy, że nasz zespół wsparcia zrobił na nas pozytywne wrażenie, ponieważ dokładamy wszelkich starań, aby każda interakcja była profesjonalna, uważna i serdeczna.
Twoje słowa o życzliwości naszych operatorów potwierdzają, że szkolenie i zaangażowanie naszego personelu naprawdę trafiają do naszych graczy. Wierzymy, że doskonała obsługa to coś więcej niż rozwiązywanie problemów technicznych – chodzi o stworzenie atmosfery zaufania i szacunku, w której każdy klient czuje się doceniany i rozumiany.
Szczerze doceniamy Twoje zaufanie i mamy nadzieję, że w przyszłości będziemy mogli zapewnić Ci równie pozytywne doświadczenia.
Z poważaniem,
Zespół Kasyna Wizebets
This website isn't what it used to be
This website isn't what it used to be. You used to get your money deposited within two days.
If you win money now, you have to beg for it. I've been waiting a month for €500. I keep getting told, "Please be patient." We're having problems with the financial administration, we're working on it.
It shouldn't be the player's problem if they have problems. They should first sort out their financial administration before the website goes live.
I wouldn't pay any money into this website again.
There are plenty of good websites that will deposit the money into your account within two days.
2025年9月14日
自発的なレビュー
Wizebets Casino からの回答
Dear Raymond,
Thank you for taking the time to share your experience with us. We regret to hear about the frustration you are feeling and want to address your concerns clearly.
We can see that your previous withdrawal was successfully completed, and your most recent withdrawal request is currently being processed under our standard procedure. The timeframe for receiving funds is influenced by the payment method you selected, as well as the necessary verification steps handled by our financial department in a live queue system. These measures are in place to ensure secure and accurate processing for all players.
That being said, if you are still experiencing extended delays or simply wish to check on the current status of your withdrawal, please do not hesitate to contact our support team directly through live chat or by email. Our representatives will be glad to review your case in real time and provide you with the latest update.
We appreciate your patience and assure you that we are continuously working to improve the efficiency of our withdrawal processes.
Best Regards,
Wizebets Casino Team
Langzaam en slechte uitbetalen
Service is goed maar erg langzaam met uitbetalen en duurt lang voordat ze de fout hebben gecorrigeerd.
Wacht nu 3 weken op uitbetaling .
Storten kan wel in 5 minuten maar in uitbetalen hebben ze geen zin in en geven de schuld aan de provider.
Leuk aanbod aan spellen en als je niet verwacht te worden uitbetaald kan je hier gerust spelen, maar als je 10.000 zou winnen ben je een jaar onderweg voordat je je geld krijgt.
2025年9月6日
自発的なレビュー
Wizebets Casino からの回答
Dear alain niet,
Thank you for your feedback. We understand that timely withdrawals are very important, and we would like to clarify that processing times can be influenced by the chosen payment method as well as the verification of requests by the relevant department, which operates in a live queue.
If you continue to experience delays or simply wish to check the current status of your withdrawal, please do not hesitate to contact our support team via live chat or email. They are ready to provide updates and assist you promptly to ensure a smooth and transparent process.
We appreciate your patience and understanding, and we remain committed to providing reliable and efficient service for all our players.
Best Regards,
Wizebets Casino Team
Wizebets Casino からの回答
Dear Ejshs Snehs,
We want to thank you for sharing your concerns. Your feedback is essential to us, as it allows us to enhance our services and ensure that every player receives the support they deserve.
We want to assure you that your case is already under review, and our team is dedicated to addressing your concerns fairly and transparently. To assist you more effectively, please provide further details about your account and the specific issue you encountered. Please contact us at support@wizebets.com, and we will do everything possible to find a satisfactory resolution for you.
Your feedback helps us improve, and we are grateful for the opportunity to address your concerns.
Best Regards,
Wizebets Casino Team
Verschrikkelijk casino
Verschrikkelijk casino, in eerdere review aangegeven dat dit casino geen geldige licentie heeft. Refund terug gevraagd, deze is schriftelijk toegezegd, maar helaas maar een fractie ervan teruggestort. E-Mail reageren ze niet meer op. En als je een review schrijft, zeggen ze dat je moet mailen.
Mijn tip, gok hier niet! Grote oplichters!
2025年8月22日
自発的なレビュー
Wizebets Casino からの回答
Dear Queene,
We are truly sorry to hear about the difficulties you have experienced. Your concerns are important to us, and we would like the opportunity to review your situation in detail. To assist you further and ensure a proper resolution, please reach out to us via email using the address associated with your account.
We appreciate your patience and hope to help clarify and resolve this matter as soon as possible.
Best Regards,
Wizebets Casino Team
Ik speel al jaren met plezier op…
ik heb op 25 juli een uitbetaling gedaan. Binnen 3 dagen kon ik mijn bankgegevens invoeren. Het is nu 6 augustus, en heb mijn redrawal nog niet binnen op mijn bank. Zit dus al 13 dagen te wachten op mijn uitbetaling. Nu heb ik een behulpzame vip manager Ada. Die dan een bericht stuurt naar het finance departement om het proces te laten versnellen. Maar dat was inmiddels alweer 3 dagen geleden! We leven in een digitale wereld waarbij alles met n druk op de knop geregeld is, waarom moet ik dan nu inmiddels 13 dagen wachten op een uitbetaling? Ik geef n update wanneer ik het eindelijk binnen heb. Maar vrees dat dit nog wel even gaat duren!
UPDATE: na 28 dagen eindelijk mijn cashout gekregen. 28 dagen.... sorry ada bedankt voor je hulp, maar ik ben bang dat dit lange wachten op cashouts niet zal veranderen. Dus ik stop ook per direct met jullie casino.
2025年7月25日
自発的なレビュー
Wizebets Casino からの回答
Dear Sidney alles,
Thank you for taking the time to share your concerns with us. We sincerely regret the delay you have experienced with your withdrawal and understand how frustrating this must be. Please be assured that we are doing everything in our power to expedite the processing of payments and to reduce waiting times. We appreciate your communication with your VIP manager Ada, who is actively assisting with your case.
We want to emphasize that all winnings will be paid out in full, and we are committed to improving our processes. Thank you very much for your continued patience and understanding during this time.
Best Regards,
Wizebets Casino Team
It took me 16 emails to close my…
It took me 16 emails to close my account… good luck with wasting your money here and with closing your account :)
2025年6月29日
自発的なレビュー
Wizebets Casino からの回答
Dear Nick Van Dijck,
We are truly sorry to hear about the difficulties you encountered with closing your account. Please understand that our VIP manager’s role includes verifying the reason for such requests and, when possible, offering solutions that might address your concerns. However, if the proposed options do not meet your expectations, we always proceed with account closure at the earliest opportunity.
We appreciate your feedback and regret that the process was frustrating for you.
Best Regards,
Wizebets Casino Team
Traaaag
*Trage uitbetaling op z'n snelst 3 werkdagen, maar het kan ook zomaar ineens 2 weken duren
* meerdere malen verzocht account te verwijderen wordt geen gehoor aan gegeven
*uitbetaal limiet van €500 per dag, met de snelheid waarmee ze uitbetalen kan het dus zomaar bijna een maand duren voordat je er €1000 kunt laten uitbetalen
*als je laat uitbetalen dmv banktransactie ben je de 1e 3 dagen aan het wachten tot je je Iban etc kunt invullen
*laten we ook wat positiefs zeggen
*de wekelijkse rakeback is wel leuk (verhoogt naar mate je meer speelt (loyaliteitsbonus))
*groot aanbod (alleen voor Nederlanders zijn evolution gaming spellen niet toegankelijk)
*vipmanagers zijn over het algemeen wel behulpzaam
Kortom leuk casino om met kleine bedragen te spelen maar zeker geen casino om grof te spelen of om jackpots te winnen aangezien het weken al dan niet maanden duurt om het te laten uitbetalen
2025年6月12日
Wizebets Casino からの回答
Dear Covid Cowgirl,
We want to thank you for sharing your concerns. Your feedback is essential to us, as it allows us to enhance our services and ensure that every player receives the support they deserve.
We want to assure you that your case is already under review, and our team is dedicated to addressing your concerns fairly and transparently. To assist you more effectively, please provide further details about your account and the specific issue you encountered. Please contact us at support@wizebets.com, and we will do everything possible to find a satisfactory resolution for you.
Your feedback helps us improve, and we are grateful for the opportunity to address your concerns.
Best Regards,
Wizebets Casino Team
via loonstein advocaten een verzoek tot…
via loonstein advocaten een verzoek tot behandeling indienen. om te kijken of we ons geld terug kunnen krijgen. wellicht bij genoeg aanmeldingen kunnen er stappen ondernomen worden
2025年6月10日
自発的なレビュー
Wizebets Casino からの回答
Dear Stin,
We are genuinely sorry to hear that your experience has led to this level of dissatisfaction. We would much rather have the opportunity to engage directly in a constructive and solution-focused dialogue.
To better understand your situation and work toward a possible resolution, we kindly ask that you reach out to us through any channel that feels most convenient—whether by email or live chat. Please include as many details as possible regarding your concern so that our team can thoroughly investigate and assist.
We remain open to finding fair and reasonable solutions and are committed to treating each case with the individual care it deserves.
Best Regards,
Wizebets Casino Team
Uitbetaling gedaan
Uitbetaling gedaan, nog niks ontvangen wacht nu al 4 werkdagen wanneer ze uitbetalen verander ik mijn beoordeling
Update, uitbetaling gehad, houd er rekening mee dat je moet verifiëren en dat je Max 500 uit kan cashen per keer. Dus speel gematigd uitbetalen is na goedkeuring binnnen 3 dagen geregeld.
2025年5月26日
自発的なレビュー
Wizebets Casino からの回答
Dear Jeroen Ringoot,
Thank you for taking the time to share your experience and for updating your review after receiving your withdrawal — we’re pleased to hear everything has now been resolved.
Indeed, as you’ve rightly pointed out, the verification process is a crucial step in securing not only your account and funds but also the overall integrity of our platform. While it may seem like an extra hurdle, it exists to ensure that transactions are processed safely and only by the rightful account holder.
Regarding withdrawal limits — we appreciate your mention of this as well. All relevant details, including the per-transaction cap, are transparently listed on our website. These measures are in place to promote responsible gaming and maintain a secure environment for all users.
We’re grateful for your patience throughout the process and your willingness to share insights that could help others better understand how our system works.
Best Regards,
Wizebets Casino Team
☠️☠️☠️ alors attention danger extreme
☠️☠️☠️ alors attention danger extreme , pour ce casino, ils vous demande d ecrire vos identifiant de banque en ligne directement sur leur site , ce qui n est pas autorise, et il peuvent vous vider le compte, si vous avez pas d autre securite en plus via votre banque, surtout refuser de déposer, seul une demande de confirmation via securite renforcee est autorise,heureusement je n ai pas deposee.care about deposit, no security
2025年5月25日
自発的なレビュー
Wizebets Casino からの回答
Bonjour JUAN bertiene,
Merci d'avoir pris le temps de nous faire part de vos inquiétudes. Nous comprenons parfaitement combien il peut être inquiétant de se retrouver face à quelque chose d'inconnu ou d'incertain, surtout lorsqu'il s'agit de sécurité financière.
Avant tout, nous tenons à vous rassurer : les dépôts sur notre plateforme sont entièrement sécurisés. Toutes les transactions sont traitées via des passerelles de paiement certifiées et cryptées, conformes aux normes de sécurité internationales les plus strictes.
Cependant, si vous rencontrez des difficultés lors de vos dépôts sur notre plateforme, nous vous serions très reconnaissants de bien vouloir nous donner l'occasion d'enquêter et de vous aider. Veuillez nous contacter directement à support@wizebets.com en utilisant l'adresse e-mail associée à votre compte. Notre équipe d'assistance est là pour vous accompagner tout au long du processus de dépôt et garantir un traitement sécurisé et transparent.
Votre confiance est notre priorité, et nous sommes là pour vous garantir une expérience sûre et fluide.
Cordialement,
L'équipe du Casino Wizebets
Ik wil een bedrag van € 150 terug…
Ik wil een bedrag van € 150 terug storten op mijn bank,maar dat duurt nu al bijna 5 dagen...dit schiet niet op...
2025年5月22日
自発的なレビュー
Wizebets Casino からの回答
Dear Andre Bovene,
Thank you for taking the time to share your experience.
We understand how frustrating it can be to wait for a withdrawal, especially when expectations are high. While we strive to process all payments promptly from our side, sometimes there may be delays caused by intermediary banking systems, which are unfortunately beyond our direct control.
In such cases, we encourage you to consider alternative withdrawal methods that may offer quicker turnaround times. If you're interested in exploring those options or need any personalized assistance, please don’t hesitate to contact us via live chat or email—whichever works best for you.
We’re here to support you and will gladly help ensure your funds reach you as smoothly and quickly as possible.
Best Regards,
Wizebets Casino Team
The live games run flawlessly
The live games run flawlessly, which is a rarity. The ability to play seamlessly on mobile devices has transformed my gaming experience. It 's good for long tournaments requiring sustained gameplay and high scores.
2025年5月21日
自発的なレビュー
Wizebets Casino からの回答
Dear Zosia Czarnecka,
What a pleasure it was to read your review — it speaks directly to many of the elements we work hard to refine every day. Your mention of the flawless performance of our live games means a great deal.
We’re particularly glad to hear that the mobile experience met your expectations. Today’s players deserve the freedom to engage wherever and whenever they like, and it's rewarding to know that our mobile integration has contributed to a more fluid and enjoyable journey for you. Your note about long tournaments and sustained gameplay tells us you're a dedicated player who values depth and endurance — exactly the kind of challenge our platform is built to support.
Thank you for taking the time to share such a well-rounded reflection.
Best Regards,
Wizebets Casino Team
Wizebets Casino からの回答
Dear Nikita,
We are truly sorry to hear that you feel this way about your experience with our platform. It's never our intention to leave players dissatisfied. If you have encountered any specific issues or difficulties, we would appreciate the opportunity to look into them further. Please don't hesitate to reach out to us directly via email, and we'll do our best to assist you.
Your feedback is valuable to us, and we’re committed to providing a better experience moving forward.
Best Regards,
Wizebets Casino Team
Emotionn!!!
2025年4月10日
自発的なレビュー
Wizebets Casino からの回答
Dear Martin,
Thank you for the enthusiastic feedback! We love seeing players so excited, and it’s clear that the experience here is sparking some real emotion for you. Whether it’s the adrenaline of the games or just the overall vibe, we’re thrilled to be part of that journey with you.
Our team strives to make every moment you spend with us as enjoyable and smooth as possible, and it’s always amazing to hear that it’s resonating with players like you. Emotions are a huge part of what makes gaming fun, so we’re happy to provide a space where you can experience them to the fullest.
Keep having fun, and may the good times continue!
Best Regards,
Wizebets Casino Team
Great casino
2025年4月5日
自発的なレビュー
Wizebets Casino からの回答
Dear Pim Oude elferink,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your experience with us. Our team strives to create a top-notch gaming environment, and knowing that you find the casino great truly makes our efforts worthwhile.
If there’s anything you'd like to see more of or if you have any suggestions on how we can improve, please don’t hesitate to reach out. We're always eager to listen to our players and enhance their experience further.
Wishing you many more enjoyable moments, and thanks again for being a part of our community!
Best Regards,
Wizebets Casino Team
Onacceptabele Klantenservice en Geen Reactie op AVG-Verzoek/ Unacceptable Customer Service and No Response to GDPR Request
Ik wil mijn ervaring met Wizebets Casino delen, die helaas zeer teleurstellend is. Op 22 juni 2024 heb ik een AVG-verzoek ( Algemene Verordening Gegevensbescherming) ingediend, maar tot op heden heb ik hier geen enkele reactie op ontvangen. Na meerdere herinneringen, waaronder e-mails op 4 september en 22 oktober 2024, blijft het stil.
Het is schokkend dat ik niemand kan bereiken via live chat, WhatsApp, Telegram of e-mail. Deze gebrek aan communicatie en opvolging is niet alleen onprofessioneel, maar ook in strijd met de wetgeving rondom de bescherming van persoonsgegevens.
Ik raad anderen aan om goed na te denken voordat ze hun gegevens aan Wizebets Casino toevertrouwen. Als dit de manier is waarop ze met klanten omgaan, vraag ik me af hoe ze omgaan met gevoelige informatie.
Ik hoop op een spoedige oplossing, maar tot nu toe ben ik ernstig teleurgesteld.
I want to share my experience with Wizebets Casino, which has unfortunately been very disappointing. On June 22, 2024, I submitted a GDPR request, but to date, I have received no response whatsoever. After multiple reminders, including emails on September 4 and October 22, 2024, I am still left in the dark.
It is shocking that I cannot reach anyone via live chat, WhatsApp, Telegram, or email. This lack of communication and follow-up is not only unprofessional but also in violation of data protection laws.
I urge others to think carefully before entrusting their information to Wizebets Casino. If this is how they treat customers, I question how they handle sensitive data.
I hope for a prompt resolution, but so far, I am severely disappointed.
Denk goed na voordat je hier gaat spelen je bent gewaarschuwd!! Helaas heeft Wizebets uitgezet dat je foto’s kan toevoegen anders had ik nog wel bewijsmateriaal toegevoegd.
2025年4月4日
自発的なレビュー
Wizebets Casino からの回答
Dear Consumer,
We regret to hear about your recent experience and appreciate you bringing this to our attention. At our online casino, we are fully committed to ensuring that our players have a smooth and enjoyable experience, and we take all feedback seriously to improve our services continually.
Each case is reviewed individually, and we have already started looking into your specific situation. To assist you more effectively, we kindly ask you to share additional details about your account and the issue you faced. Please contact our support team at support@wizebets.com, and we will do our best to resolve this matter as quickly as possible.
We value your trust and hope to provide a resolution that meets your expectations. Thank you for your patience, and we look forward to assisting you further.
Best Regards,
Wizebets Casino Team
Wizebets Casino からの回答
Dear Robert Arnoldus HENDRIKS,
We truly appreciate you taking the time to leave such positive feedback! It’s fantastic to hear that Iris was able to assist you so well. Providing top-notch customer service is one of our highest priorities, and knowing that she made a difference in your experience means a lot to us.
Our support team is always ready to help with any questions or concerns, and we take great pride in ensuring that each player receives timely and efficient assistance.
Thanks again for your kind words, and we hope to see you back at the tables soon! Wishing you plenty of luck and exciting moments ahead.
Best Regards,
Wizebets Casino Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。