Wolf & Zephyr ロゎ
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Wolf & Zephyr レビュヌ 

390
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TrustScore 5段階評䟡の4.5

4.7

宝石店
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5぀星のうち5の評䟡

Stumbled across Wolf & Gypsy whilst searching for a meaningful gift for a close friend of mine . I purchased silver Two Sisters necklace which symbolises strong female friendship etc ( ended up orderi... もっず芋る

5぀星のうち5の評䟡

A brilliant customer service, who went above the required when a mishap occurred due to pressure at my end causing me to not give the required correct address and the patience and care that they provi... もっず芋る

5぀星のうち5の評䟡

I ordered the 18 inch silver tigers eye pendant necklace. It came within the delivery time specified and was packaged well and in a nice little box which would suit gifting, although this was for myse... もっず芋る

䌁業情報

  1. 宝石店
  2. 宝石商

圓該䌁業による蚘述

For as long as she can remember, Tori Shay has been conjuring up ideas for creating jewellery. After a career in event design, it was whilst raising her young family that she set about planning to realise her dream of designing a unique line of jewellery. This passion for working with fine jewellery and precious stones led to a new-found skill in the art of ear curation in 2015. Having retrained as a goldsmith, alongside her abilities as a professional piercer, has led Tori to create some of the most unique and intricate jewellery available today.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

390件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(390)

過去12か月のレビュヌ数: 0件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

I was so excited about trying this


I was so excited about trying this brand. The quality is okay; however, I noticed that the hoops that I ordered are completely different colour (one is more yellow).

Edit: I wrote an email to the team at wolf & gipsy regarding this issue and no one has responded.

2021幎3月31日
自発的なレビュヌ
Wolf & Zephyr ロゎ

Wolf & Zephyr からの回答

We're sorry about the issue with your order, your email went to a spam folder and we have since replied to return the earrings and we will get a new pair sent out.

Regards

Wolf & Gypsy Support

5぀星のうち5の評䟡

Spot on service!

Spot on service!

Lovely well priced jeweller - recycled silver too. Arrived promptly, clear communication on delivery and really helpful customer service response via email.

And a percentage of the profits from the jewellery bought went to Women’s Aid - always happy to support companies who give back!

2021幎3月24日
5぀星のうち1の評䟡

The quality of the product did not


The quality of the product did not reflect the image and description on the website. We will be sending it back to get our money back. Very disappointed as it looked so nice on line.

Thank you for your reply- that's appreciated.

2021幎3月24日
Wolf & Zephyr ロゎ

Wolf & Zephyr からの回答

We can only apologise that you aren't completely happy with the item you received.

All of our product photography is of the actual items and isn't enhanced.

We will process a refund when we receive the item back.

Regards
Wolf & Gypsy Support

5぀星のうち5の評䟡

Excellent

fast shipping and item came in pretty packaging. item exactly as pictured and good quality but I made the mistake of showering with it on and the gold plating started to fade however it’s still a gorgeous necklace!

2021幎3月21日
5぀星のうち3の評䟡

Only one item was sent instead of the 2


Only one item was sent instead of the 2 paid for and ordered. As it was a pair of earrings for a present then it wasn’t a great outcome. It was all resolved but the missing earring was sent as a ‘special delivery’ with signatures required so as i missed the post man i am now trying to locate the parcel. Now 1 week post birthday !!

2021幎3月18日
Wolf & Zephyr ロゎ

Wolf & Zephyr からの回答

We can only apologise about the mix up with your order. We have put procedures in place so that this doesn't happen again.

We hope you are happy when you receive the second earring.

Regards

Wolf & Gypsy Support

5぀星のうち1の評䟡

Earrings took 2 months to arrive and I


Earrings took 2 months to arrive and I was only updated on delivery when I followed up on timelines. No compensation was ever offered.

2021幎3月17日
Wolf & Zephyr ロゎ

Wolf & Zephyr からの回答

We're extremely sorry about the delay on your order, As your order was a pre-order we did make you aware there would be a delay, however due to an unexpected delay on our delivery.

We can only apologise about this and hope you are happy with the product you ordered.

Regards
Wolf & Gypsy

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