Woodandbeyond レビュヌ 

6,470
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I had lots of questions regarding some of the products and Marina was very helpful. It was really useful being able to order free samples as well to see the texture and colour of the product.

5぀星のうち5の評䟡

Maria was incredibly helpful and friendly when we ordered our flooring. She guided us through placing the order online and made the whole process easy and straightforward. We really appreciated her su... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Maria and Natalia were very friendly, great customer service and made the ordering process for the floor easy. I was able to make a reservation for the amount of wood I needed which makes the uncertai... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Good quality flooring at good prices but don’t try to order items separately where they don’t have stock if you want to avoid extra delivery charges - they won’t waive the 2nd delivery fee. Just wait... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンテリア デザむナヌ

さたざたな倖郚゜ヌスから提䟛された情報

Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

6470件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.8

すべおのレビュヌ

(6,470)

過去12か月のレビュヌ数: 379ä»¶

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5぀星のうち5の評䟡

I recently visited the store to
Golders Green, London

I recently visited the store to purchase wood flooring and had the pleasure of being assisted by Maria. She was incredibly friendly, knowledgeable, and patient throughout the entire process.
Maria took the time to understand what I was looking for, explained the different flooring options clearly, and offered helpful advice without any pressure. Her attention to detail and excellent customer service made the experience enjoyable and stress-free.
Thanks to her guidance, I found the perfect flooring for my home. Maria is a real credit to the team, and I would highly recommend both her and the store to anyone looking for quality flooring and outstanding service.
Thank you, Maria!

2026幎6月7日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

5぀星のうち5の評䟡

Great service from Wood and Beyond

Great selection of floors to view and samples to take away. Clear and helpful customer service and guidance on best product to buy.

2026幎6月8日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

5぀星のうち5の評䟡

Cheuk delivered a great service at


Cheuk delivered a great service at guiding me through my order.

2026幎6月8日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

5぀星のうち1の評䟡

Terrible quality and customer service

Terrible quality and customer service. Initially had issues with delivery due to the fact that the address had been put on the label incorrectly. The company refused to accept any blame and charged for redelivery despite the fact that what they had put on the address label was incorrect. We then did not unwrap the table top for some time due to our kitchen not being ready only to find significant damage. Unsurprisingly again the company are unwilling to take any responsibility or offer any kind of resolution due to the fact that too much time has passed. The majority of this damage could not have happened in transit so clearly they are sending out damaged products despite claiming to undertake quality control on all orders!

2026幎6月4日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

We are sorry that you feel this way. While we appreciate your frustration, we would like to clarify that the damage was first reported approximately 7 months after delivery. As the tabletop had remained in the customer's possession for such a significant period, neither we nor the supplier were able to determine when or how the damage occurred, or verify the condition of the item at the time of delivery.

We fully stand behind the quality of our products and take any reports of damage seriously. However, for us to investigate and offer an appropriate resolution, issues must be reported within a reasonable timeframe after receipt. Unfortunately, after 7 months, this is no longer possible.

We regret that the experience did not meet your expectations, but our decision was based solely on the length of time that had elapsed since delivery rather than a refusal to take responsibility for a verified fault.

5぀星のうち1の評䟡

Beware of fake reviews

This company provides damaged products and their staff are useless at resolving these issues.
They provide kickbacks for positive reviews so beware of the ‘recommendations’.

2026幎6月4日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service - helped with matching products and very flexible re collection / delivery options. Would recommend

2026幎6月3日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

5぀星のうち5の評䟡

Akila

Over all customer service is quick and helpful

2026幎6月3日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

5぀星のうち5の評䟡

everything good

2026幎6月1日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your feedback. We’re pleased to hear you found the process straightforward, and we appreciate you taking the time to leave a review.

5぀星のうち5の評䟡

Very straightforward

Very straightforward

2026幎6月1日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your feedback. We’re pleased to hear you found the process straightforward, and we appreciate you taking the time to leave a review.

5぀星のうち5の評䟡

Very nice service

Very nice service, answered all our questions and we finally found our flooring, that took us forever to find !!

2026幎5月31日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you very much for your kind feedback. We’re delighted to hear you were happy with our service and that we were able to help you find the right flooring in the end.
It was a pleasure assisting you, and we truly appreciate your support. We look forward to helping you again in the future.

5぀星のうち5の評䟡

Helpful and clear advice over the


Helpful and clear advice over the phone, thank you Cheuk-Yee!

2026幎5月31日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

5぀星のうち5の評䟡

Thank you for your help over the phone

Thank you for your help over the phone. Great service and clear information!

2026幎5月31日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

5぀星のうち5の評䟡

Ordered Engineered Wood

Ordered Engineered Wood, great quality and very well priced. The whole process, was seamless, from viewing, to ordering to delivery.

2026幎5月29日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for taking the time to leave us your review.
We are delighted to hear that you were happy with both our products and the service provided. Customer satisfaction is extremely important to us, and it is always rewarding to know that our efforts are appreciated.
We look forward to welcoming you again in the future and assisting you with any upcoming projects.

5぀星のうち5の評䟡

Lovely vinyl finishes

Lovely vinyl finishes. Best option I found out of all the places I visited. Great customer service from Cheuk! Thank you!

2026幎5月29日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

5぀星のうち5の評䟡

Great service and quality engineering wood

I bought the flooring from wood and beyond and they have been providing great service across all the journey. I was able to go to the showroom before buying and the quality of the wood is really good with a really great price. I recently spoke with Cheuk at the phone to complete my order and she was really helpful as everyone else. I can't wait to receive the engineered wood and have it installed in my house!

2026幎5月29日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

5぀星のうち5の評䟡

Very good customer service by Cheuk

Very good customer service by Cheuk. Kind, friendly and very professional. Excellent service

2026幎5月27日
自発的なレビュヌ
Woodandbeyond ロゎ

Woodandbeyond からの回答

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

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