World of Music ロゎ
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World of Music レビュヌ 

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TrustScore 5段階評䟡の4.5

4.4

楜噚店
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5぀星のうち5の評䟡

i love this store in person and so it gets 5 stars because theyre great even though my order still hasn't arrived. but please for the love of god add an option for express postage. aus post is useless... もっず芋る

5぀星のうち5の評䟡

They were happy to change my order at the last minute and delivered it seamlessly. Really happy with the experience.

5぀星のうち4の評䟡

Item posted quickly. Alternate delivery options would be nice. Standard post took five days to deliver a few suburbs away. When I order from Sydney music stores items are in my hands within five h... もっず芋る

5぀星のうち4の評䟡

The staff were very helpful during both the research calls prior and to the purchase that I made. My only complaint, which is minor, was that I did not receive emails either confirming the purchase o... もっず芋る

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䌁業情報

  1. 楜噚店
  2. ・
  3. 音楜孊校
  4. 楜噚修理専門店

圓該䌁業による蚘述

Our staff are all musicians and have real life experience in live performance and touring, sound mixing, digital and analog recording, system design and music tuition. Our goal is to make sure that you get the right equipment for your needs and then have the support to help you thereafter. Musical instruments are our passion and our staff have the knowledge and experience to guide you in the right direction.

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4.4

優良

TrustScore 5段階評䟡の4.5

1736件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

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5぀星のうち5の評䟡

Online experience was good

There was a delay with an order of Ukulele strings that I made online with World of Music but turned out the delay was not with WoM and Mitch rectified the situation immediately including sending the order express post to me free of charge. We all know online shopping can be tricky but these guys can be trusted.

2024幎3月21日
自発的なレビュヌ
World of Music ロゎ

World of Music からの回答

Hi Kerrie,

Thank you for taking the time to chat with me and I'm glad we could get to the bottom of the couple of issues that impacted your order. The order cost has been refunded and your strings are on the way via AusPost Express and should be with you by the end of the week.

Apologies again for the delay with this one Kerrie. Please let me know if there is anything else I can do for you in the future.

Best regards,

Mitch
Store Manager

5぀星のうち5の評䟡

Roland VR 730

Simple fast and easy transaction with the team from an online order.

Accessible by phone and email for all enquiries. Quick response time.

Delivery from Melbourne to CQ in less than a week!

Would happily deal with World of Music again.
Thank you

2024幎2月19日
5぀星のうち2の評䟡

Paid 15 dollars postage and took 4 days


Paid 15 dollars postage and took 4 days to arrive
 for that price i could have organised my own postage and sent it express
.Also, after looking at my local music shop your total including postage was 25 dollars more expensive🀔

2024幎2月12日
World of Music ロゎ

World of Music からの回答

Hey Thomas,

Thanks for sharing your experience with us. We're sorry that you're not completely satisfied with the postage cost and delivery time. When it comes to shipping, we rely on Australia Post and as much as we'd like to, we can't control their rates or delivery times, especially for regional destinations.

The time of day your order was placed did mean it was picked up the following business day so all told 3 days transit time to a regional location for Australia Post is on the early side of their ETA's to regional locations.

I can't speak to the pricing practices of your local store but what I can do is make sure to look after you should you decide to shop with us again. Please contact me directly should you need anything in future and I'll be sure to look after you.

Best regards,

Mitch
Store Manager

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