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Worth Ave Group レビュー 

4,360
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Worth Ave. Group made it super easy to choose exactly the coverage I need and to sign up for policies for my new iPhone and new MacBook! Their prices seem reasonable for the coverage they offer. I am... もっと見る

企業が回答しました

5つ星のうち5の評価

We currently have all three is our phones and my laptop and iPad covered with WAG. We have used them to cover old devices as well, starting with our daughter’s Chromebook from high school star... もっと見る

企業が回答しました

5つ星のうち4の評価

Worth Ave Group from what I've read on TP are just your typical run of the mill insurance company. By that I mean from an accounting and professional perspective appear polished and reliable. Do I bel... もっと見る

企業が回答しました

5つ星のうち5の評価

Simple process, easy to find product options and fair pricing to cover my electronics. I'm now covering my Galaxy phone & Lenovo laptop for less than what a major phone company was charging me just to... もっと見る

企業が回答しました

企業情報

  1. 保険代理店
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Worth Ave Group について

当該企業による記述

Worth Ave. Group Logo Trust Pilot Rating

Worth Ave. Group TrustPilot Rating

Protection for device accidents & mishaps!

Electronic Device Insurance

With Phone Insurance, Laptop Insurance, Chromebook Insurance, or iPad Insurance, you can avoid paying heavy out-of-pocket costs for repairs & replacements due to device accidents, theft & more.



K-12 School Device Protection

With Chromebook Insurance and iPad Insurance, classroom EduTech devices provided by K-12 schools can be safeguarded from juice spills in the cafeteria, shattered screens on the school bus, and more!

Worth Ave. Group understands the need to keep school-issued devices in the hands of students. K-12 school districts and parents can partner with a trusted provider of economical K-12 device insurance.


Student Classroom & Take-Home Device Insurance

Individual Products



The Worth Ave. Group Advantage

Accidental Damage Covered Drops, Cracked Screens, Spills & Liquid Submersion

Theft & Standard Perils Protection Vandalism, Fire, Flood, Natural Disasters, and Power Surge by Lightning

Unlimited Claims Reliable device insurance protection for every covered incident

Customizable Device Insurance Policies Comprehensive coverage that allows you to choose your coverage amount & low deductible

Compliant and Secured Insurance Products Products are properly filed with every U.S. state, and policies are guaranteed by an A.M. Best “A” rated underwriter

50+ Years Experienced Insurer Worth Ave. Group has been insuring personal property since 1971.



Why Buy Device Insurance? Device Insurance Comparison Charts File a Claim Customer Service Visit Worthavegroup.com

Worth Ave. Group TrustPilot Rating

Worth Ave. Group Facebook  Worth Ave. Group Twitter  Worth Ave. Group Linkedin  Worth Ave. Group Youtube 

連絡先

4.5

優良

TrustScore 5段階評価の4.5

4360件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(4,360)

過去12か月のレビュー数: 509件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

I understand there is a need to prove…

I understand there is a need to prove your loss but Worth Ave group makes you jump through hoops just to get your claim approved. Then makes the policyholder wait a week or more just to get paid. This a phone claim, not an auto claim. Shouldn’t be that difficult.

2026年6月20日
Worth Ave Group ロゴ

Worth Ave Group からの回答

We are sorry to hear you are dissatisfied Daniel. Apon review, we do see your claim as approved 3 days after filing it, and the same day that you provided your repair estimate, confirmed the device specs, and your ID.

5つ星のうち5の評価

Great Insurance

Great company, Reliable and peace of mind.

2026年6月25日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you for the positive review for our services LeeLee.

5つ星のうち5の評価

on-line process

Very easy on-line process to include another device.

2026年6月25日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you, Robert, for highlighting our ease of online coverage purchase and covering multiple devices.

5つ星のうち3の評価

I don't like the fact that my…

I don't like the fact that my smartphone insurance policy ran out and I was not notified or given the option to repurchase. I had to go on your website and find out that it had expired. I did renew for another year but I will be shopping for other insurance in the future. I think that is very bad business and why wouldn't you want to keep my business and notify me that a payment is due to renew?

2026年6月24日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Margy, we are sorry to hear about this. Apon review, we do see that the original policy was optioned as Annual with no automatic renewal. However, we do see that a total of 5 Renewal Reminder notices (email and postal) were sent, staring at approximately 60 days prior to the policy expiration date. We have confirmed your current policy is optioned for an automatic renewal, and it as well will receive reminder notification, Automatic Renewal reminders, prior to the renewal as well.

5つ星のうち1の評価

I lost my phone in the water on…

I lost my phone in the water on 4/23/2026 and filed the claim the next day. I tried to use the website to file a claim, but it did not work. The password reset button in the email the system sent did not work either. I called the number on my policy paperwork and was instructed that they could not take a claim over the phone. I had to download the paperwork from the website, attach my original receipt, include a sworn statement (notarized), and email it to the claims department. I completed all of that by 4/24/2026.

I did not receive any communication back from them until May 4th. On May 5th, they had me resend the paperwork I had already sent. On May 6th, I had to put in a customer service request for help because I did not hear anything regarding my claim (and still could not get into my online account even after at least 6 emails requesting help). Then, Worth Ave started communicating with a person in my company (which I own) instead of me. Worth Ave's emails were going to his junk mail, and he was not even involved in the claim anyway (crazy).

Then, on June 5th, I received an email stating my claim was going to be dismissed because of a lack of paperwork and duration of time—the exact same paperwork I sent in on 4/24 and May 6th. Finally, they said I was getting a check; this was June 5th. I requested that it be sent to the address on the policy. They had a different address and name to send it to—an internal mistake. They said a check would be on the way and to turn down the online payment request. The check date was supposed to be June 19th. The check never came.

I saw the online request, accepted it, and got paid $418 and some cents on a policy that cost $167 and a phone that originally cost $806. This was after having to wait two months for payment and over 30 emails back and forth. I SAVED ALL THE EMAILS BECAUSE IT WAS INSANE.

I am a fan of Progressive Insurance; currently, I have a boat and one of my cars insured through Progressive. This product diminishes the brand. DO NOT USE!!!!!!!!!

2026年4月22日
自発的なレビュー
Worth Ave Group ロゴ

Worth Ave Group からの回答

We are sorry to hear you initially had login issues but are glad you were able to get your claim filed at that time while the login issue was being resolved.

After reviewing your claim, the Claim Department, and your adjuster did all they could to assist with your claim, which they were able to get categorized as a claimable event vs. a "lost" device, typically not covered (see your Policy Booklet/Terms and Conditions under Mysterious Disappearance) for a claim. As such, additional documentation was required from you as this is actual insurance, not a warranty or service contract.

We will look into if there were avoidable delays on our process but at this time some of that additional time appeared to be waiting on that additional documentation needed from you.
The claim payout (which was minus your deductible) was the value of your device at the time of the claim.

5つ星のうち5の評価

The App was easy to use

The App was easy to use, and Price was good too

2026年6月17日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you for the positive review related to our ease of online purchasing for our affordable coverage Andrew.

5つ星のうち5の評価

Easy & Simple Online Process

Simple process, easy to find product options and fair pricing to cover my electronics. I'm now covering my Galaxy phone & Lenovo laptop for less than what a major phone company was charging me just to protect my Samsung S24 Ultra. I highly recommend looking into their options and services!

2026年6月16日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you for the review and great feedback for the ease and affordability to cover multiple devices Ray.

5つ星のうち5の評価

Very easy to complete

Very easy to complete. Great pricing

2026年6月15日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you, William, for the review and highlighting our ease of online purchase for our affordable coverage.

5つ星のうち5の評価

Great mobile device insurance

Great mobile device insurance. Fast and convenient. Reliable. Worth every penny.

2026年6月11日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you for the positive review and feedback for our affordable, comprehensive as easily obtained online coverage.

5つ星のうち5の評価

Very simple and understandable for all…

Very simple and understandable for all types people

2026年6月12日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you Gagandeep, for highlighting our ease of online purchasing with transparent simple language, even with-in our Policy Booklet, available for review online prior to purchase.

5つ星のうち5の評価

I filed my claim on June 6 and they…

I filed my claim on June 6 and they processed it June 11 for payment I filed my claim on June 6, and they processed it on June 11 for payment approval. Jasmine Garrett was very friendly, open, knowledgeable, and truly cared about her job to do her job so well to make sure that I was taken care of, and that meant so much to me. Jasmine Garrett was very friendly open knowledgeable and truly cared about her job to do her job so well to make sure that I was taken care of and that meant so much to me. You have a lot of people in positions that feel like they get to make the choice, but I felt like she knew what I was going through in the loss that I had taken and she took that personal and I appreciate that so much.

2026年6月11日
自発的なレビュー
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you, Tomika, for highlighting the claim processing and customer experience you received. We will ensure to highlight the service and care you received.

5つ星のうち5の評価

Good value for price

2026年6月4日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you, Lisa, for the positive review related to our affordable and comprehensive coverage.

5つ星のうち5の評価

I've used Worth in the past

I've used Worth in the past. I just noticed that my plan ended, so I picked it back up. I used it last year when a helpful student accidentally broke my screen.

2026年6月4日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you, Martina, for continuing to be a customer, and highlighting our claims processing with a positive review.

5つ星のうち5の評価

THIS is insurance that's WORTH it!

I just happened upon you guys when I was looking for insurance for my cell phone a couple of months back and I really dig your vibe and your fees are 100% reasonable.

The cherry on top is the insurance that you offer is really second to none from what I've seen online, whether it be with Asurion, Best Buy/ Geek Squad, Allstate....you've got them ALL beat!

I hope honestly to never have to use you, but I'm glad you're there and keep up the good work!

2026年6月7日
Worth Ave Group ロゴ

Worth Ave Group からの回答

Thank you, Jason, for the great review and feedback for our affordable, comprehensive, and easy to obtain online coverage.

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