A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.... もっと見る
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レビュアーのコメントを見てみましょう
Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for... もっと見る
企業が回答しました
A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... もっと見る
企業が回答しました
While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via w... もっと見る
企業が回答しました
企業情報
WowStoreDirect について
当該企業による記述
Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.
Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.
Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.連絡先
Unit 10, Apex Park , Fraserfields Way, LU7 3RJ, Leighton Buzzard, 英国
- +44 (0)15 2521 3864
- orders@wowboxme.com
- www.wowstoredirect.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Vast improvement on the packaging
A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.
PLEASE ENSURE FUTURE ORDERS ARE PACKED IN THE SAME WAY.
My order has still not arrived it has…
My order has still not arrived it has been over a week for a so called next day delivery. Been fobbed off. I will never buy anything from them again it's a waste of time . Going to get charged back from the bank. So I am not fussed I ordered the same thing from another company from point I ordered to when I received it took 22 hours. I am
over this
Good service as normal
Nice hampers - great gifts
Nice hampers but don’t buy them as gifts you dare in advance as some of the products are short dated - Ive bought a few as presents though and my friends have liked them
Great service and Product
Too slow arriving as used verified…
Too slow arriving as wowbox used evri as the courier and waiting forever on the boxes
Really good
Ordered a one off box which was fab. It was the breakfast box and was full of different goodies. Lots of tea, coffee, hot chocolate, biscuits and a cute wee mug. It was a really good box.

WowStoreDirect からの回答
Absolutely recommended
While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via whatsapp or email.I am absolutley sattsifed and can only reccmend it.

WowStoreDirect からの回答
Appallingly bad company
This company is something else. They have a good website and competitive prices. Performance ranges from OK...if all goes well, to the usual ABYSMAL if there are any problems. Their so called "Customer Service" is truly dire, and VERY unresponsive to resolving issues. As many other reviewers have said, "customer service is non-existent". Last order only part delivered about 3 weeks late, 1 item only NOT 5. with cans leaking. CS always take about a week to respond with abrupt anonymous unfriendly emails, sometimes actually aggressive. No sender name given, certainly no rapport, concern or care, and they don't even seem to read your email, just ask you to repeat it, in a very off-hand manner....then you have to wait another week for their next pathetic couldn't-care-less response.
I eventually over a period of several weeks managed to negotiate an agreed refund for damaged/ lost cans, but when the refund arrived a long time later, the amount was incorrect and short. Weeks later I still havent got my full refund. It's 5 weeks now since I placed my order, only got one case not 5, and of that case of 24, 6 were damaged/lost.... YET STILL WAITING for my part refund. Am going to report them to MBNA Visa, as they should have their accreditation removed. They are an utter shambles of an outfit to be avoided at all costs.

WowStoreDirect からの回答

WowStoreDirect からの回答
My order was damaged
My order was delivered in DISGUSTING CONDITION. I have sent an email+pictures with no response. I am a regular customer, was ?

WowStoreDirect からの回答
Wowbox
Always good price and great service. I have ordered from them on more than 10 times in the last 3 months and always delivered on time and a good price.

WowStoreDirect からの回答
Customer service not existent
Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for refund, still haven’t received it. Really won't recommend to anyone.

WowStoreDirect からの回答
Product was badly packed,
Product was badly packed,
Product was damaged.
Two out of the 5 were no good and no response from Customer Service but in fair I didn’t notice this company existed so I thought it was a con from the start so I was surprised to get anything in post

WowStoreDirect からの回答
Speedy delivery
Speedy delivery, but maybe a ltte more packing around cans, one was puntured, as these are expensive cans of beer might be worth putting fragile on the box. You know what delivery companies are like.

WowStoreDirect からの回答

WowStoreDirect からの回答
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