WP Dating レビュー 

200
TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

When it comes to setting up and running a website you definitely need a good backup admin team to assist you.. lead by Brain S you couldn't ask for any more from these guys they are so knowledgeable a... もっと見る

企業が回答しました

5つ星のうち5の評価

Great starter tool to create a dating site, their support guys are brilliant, always keep you informed and quick at getting back in touch. Not only that they will login their end and sort any issues o... もっと見る

企業が回答しました

5つ星のうち5の評価

Quite good plugin as a base to start a dating website. This avoid to built from scratch. Despite some features quite tricky to handle, there is a support very reactive and helpful. Best use and less... もっと見る

企業が回答しました

5つ星のうち5の評価

We have absolutely loved creating our website with WP Dating! Currently in the setup phase, but Brain and the entire team have been incredibly helpful during this process. I usually receive answers... もっと見る

企業が回答しました

企業情報

  1. ソフトウェア企業
  2. デーティング サービス

当該企業による記述

WP Dating is a specialized dating plugin to create fully-functional & professional dating sites in WordPress.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

200件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.7

すべてのレビュー

(200)

過去12か月のレビュー数: 15

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5つ星のうち1の評価

I was trying to start a dating website…

I was trying to start a dating website and I have little to no knowledge of coding so for me it was all jiberish. I shopped around but I did not do enough digging because I purchased the platinum package and once I received it they stated it would be installed and it was within 24 hours but beyond that I did not get any help what so ever. I screwed up and did not know and I guess I unconfigured the whole website and when I asked to have them install it they told me it would be $79.00. Once you pay for the package everything else you have to pay separate for. I mean every single thing you have to pay extra for. All they did was kept referring me to the video tutorials and manuals to fix what I need to get fixed and that is because it comes with support with the package. That was the worse $300.00 I spent. You need a lot of knowledge for Word press. I would not recommend. Waste of money.

2019年2月20日
自発的なレビュー
WP Dating ロゴ

WP Dating からの回答

Hello Sylvia,

We appreciate you taking time out of your busy schedule to write about us and express your grievances on how our products and services do not meet up with your expectations.

The platinum package that you have bought from our store, comes with a one-time free service.
One time free installation service includes the configuration of your site with our theme and plugin to make it look like our demo, which we have performed on your site and informed you after completing the installation as shown in the screenshot :
https://snag.gy/mWO9SD.jpg,
and we have completed it within a fixed period of time, please check the screenshot of the conversation with the dates at:
https://drive.google.com/file/d/1002cQgYgHLGXo8k-jEY-gqXxKaht8lHZ/view?usp=drivesdk
So after using the one time free installation service on your site, if you want us to re-install it again then you will need to pay $79.
Also, We have been providing you a free supports with our plugin whenever you have requested.

The steps for the configuration of your site with our plugin and theme is very simple, you will just need to use the given features to locate them at your required section or pages, and the features are can be controlled simply from the admin panel.
Also, We have provided you with the complete documentation for using the admin features of the plugin on your site.

Please feel free to contact us if you have been facing any problem with our plugin, we are happy to help you. Without letting us know your problem we will not be able to help you.

Thank you,

5つ星のうち5の評価

Support is their real added value

We compared 2 vendors and went ahead with this solution. Reason we choose it was that we don't want to end up with a vendor lock in on a standalone script.
Till now we made the right choice because the vendor helped us great with a few customisations in order to accept payments in Benelux.

Would definitely recommend this company and it's services.

2019年2月17日
自発的なレビュー
5つ星のうち5の評価

If I could give you 6 stars I would

If I could give you 6 stars I would. I have searched virtually every theme/plugin online for dating but couldn't find any that fit in. Besides that this is by far the best one, the customer support is simply the best I've ever had. This is actually my 2nd purchase. I cant give you guys enough credit for an outstanding product and outstanding support. Thank You.

2018年8月14日
自発的なレビュー
5つ星のうち5の評価

A complete dating solution" Superb Service

There's no doubt that you can create a functional dating site with dating plugin. Go ahead with this plugin you will not regret at all. The support team is very cooperative with the pin-point solution.

If you are new in this field then you will be needing a lot of help so good support is important guys. They helped me with great enthusiasm. Don't know about others but I was in constant touch with Alex. They asked me to give feedback about their plugin and support, I hope above line justifies it.

I was stuck in customization even my developer was not able to figure it out but with their assistance, I was able to solve it quickly. All thanks to the support team.

Great Value for money product. Highly recommend

2018年7月25日
自発的なレビュー
5つ星のうち5の評価

Great Plugin - Easy to Customize and Great Tech Support!

Very clever code with excellent security features in this dating plugin! I highly recommend this app for creating a fully customized dating web application. Tech support is awesome and answered all my questions.

One great feature I love about this application is that all the text labels and buttons can be searched and edited easily because it is all saved in database. So you can change the site to another language easily.

Many nice features to take advantage of in this app!

2018年7月15日
自発的なレビュー
5つ星のうち5の評価

WPdating est un très bon plugin de…

WPdating est un très bon plugin de rencontres et surtout avec un très bon support rapide et efficace.
Félicitations à toute l'équipe.
WPdating is a very good plugin dating and especially with a very good and fast support.
Congratulations to the whole team.

2018年7月10日
自発的なレビュー
5つ星のうち5の評価

Fantastisk! Bedre end du tror!

Dansk:
Det er en fantastisk service - man kan forhandle med dem, de er villig til at hjælpe dig rigtig rigtig meget! Du vil aldrig nogensinde fortryde at vælge dem. Det er engangs betalning, men skriv lige til supporterne før du køber, så det opfylder dine krav! Aldrig haft så godt en dating side!

English:
It's a great service - you can negotiate with them, they are willing to help you really a lot! You will never ever regret choosing them. It's a one-time payment, but just write to the fans before you buy to meet your requirements! Never had such a good dating page!

2018年6月21日
自発的なレビュー
5つ星のうち5の評価

Delightful experience working with…

Delightful experience working with WPDATING team

Bought the platinum package which includes everything that I need to start a dating site. Perfectly what I want. It is the best value for money package so far. I was in confusion about some of the procedure and contacted them for support, their reply was on point and prompt.

With their fast service soon I will be able to release my site. Plugin and theme are great especially LoveMatch theme which I am using it on my gamers dating site. I am thinking of diving into the new niche market with new theme. So for that purpose I even bought lavish date theme. I am excited for my new project.

To conclude, the plugin is good with great support. I happily recommend this software to all and especially any beginner who definitely needs help in near future and they are ready to help you or even go an extra mile. This is what every customer wants.

Satisfied, keep on your good work

Thank you

2018年6月12日
自発的なレビュー
5つ星のうち1の評価

This company is untrustworthy...and…

This company is untrustworthy...and their response here shows it.
You should avoid using any products from this company.

They will lie to you to get your money and then they will refuse their agreed upon refund.

Here's what happened:
I asked many questions prior to purchasing.
One of the questions was: can I use the stripe plugin instead of paypal.
The answer was, "Yes, you can use Stripe plugin. It is available for purchase."

What they did not tell me was: Stripe does NOT have the same features as paypal...which I did not discover until after setting up my website. With Stripe, you cannot use: discount codes, free trials, or recurring payments in any meaningful way. The plugin also produced a substandard UI which, of course, they offered to fix for an extra fee.

Near the end of my two week initial period, I asked for a refund since I could not use Stripe and they said, "The features you have asked for are in development. Can you please wait for them to be done in the next couple of days?"

I asked, "Can I get the refund period extended?"

They said, "Of course."

Two weeks later: no updates. So I asked for a refund.

"Kind sir, please wait a few days. Your requested upgrades are almost done."

Every day for a week, I asked for a refund. Every day for a week: same response.

They then claimed the upgrade was done.

During this time, I also discovered that this plugin is not FOSTA friendly nor is it GDPR compliant....so I continued to ask for a refund.

I left a review on trustpilot...to which they responded today, "We used your money to do your requested upgrades and now you want a refund for no reason. We will not provide you a refund until you remove the review from Trustpilot."

So now...I am on a mission to let EVERYONE know what kind of business this company is...Thank God I'm in the online web business, right? It's not like I do things like a keep a running journal of web entries...
--------------------------------------

UPDATE on May 9, 2018:
They offered me a refund, if I would agree to take down my reviews. I told them I did not trust that and that I wanted the refund first.

I received the refund.

My reviews stand...because they are honest and truthful...and our agreement initially was that they would extend the refund period for me...and I had been requesting a refund for almost a month straight when I finally received it.

Now, I have been threatened with a lawsuit by their "Attorney" in Arizona: Kelly/Warner PLLC by a man claiming to be one of the owners of WPDating.com.

I'm not sure he realizes how many different ways he can be countersued...but there it is...I would not do business with this company or recommend it to anyone ever again.
—————
Update: May 24, 2018.
I will be posting a new website this weekend with all of the documents and emails with WPDATING showing the appalling response contained below to be completely untrue.

The APPALLING response written below is an example of a completely disgusting company who will go to no lengths to scam their customers out of money to provide a product that can be completely reproduced using buddypress...for free.

Further, it shows the character of the company in the absolutely malicious way in which they have responded to a valid and legitimate review of their “service.”

Do you really want to do business with a company that will stalk you on Facebook and expose details of your personal life to The public simply because you posted a bad, yet honest review?

2018年5月24日
自発的なレビュー
5つ星のうち4の評価

The WPDating team has asked me to write…

The WPDating team has asked me to write a few lines about my experience with setting up my dating website for Cosplay personalities.

Having only functional knowledge of using Wordpress it's very much required to have a team standby when you have to setup all the packages and rules after installation.
When I could not find a team member on the chat I sent in a email which was replied in most cases within 20 hours.

Having promoted the site in my Facebook groups has given me positive feedback and a couple of signups.

All in all the experience in the first 3 weeks has been positive.

vielen dank

2018年5月22日
自発的なレビュー
5つ星のうち5の評価

Best dating plugin

Best dating plugin

Best dating plugin to start your dating business. Had couple of small difficulties but the support helped me out with great enthusiasm and everything was great.

at first I used lavish date theme and later on i switched into LoveMatch. Anyway both are very intriguing and works perfect.

Their free continuous support is what I like the most.

With this plugin and no major error I will be able to release my website ahead of the deadline 😀

Thanks

2018年5月10日
自発的なレビュー
5つ星のうち5の評価

Best pluging for dating website

Best plugin in the market for creating full featured dating website. I got something which is total worth. Great and friendly support staffs who will guide you to from the initial stage to fully setting up your site. Hats off to their support. Cheers guys!!!

Highly recommended..

2018年5月9日
自発的なレビュー
5つ星のうち2の評価

Problematic

Revised: I feel that your product is good, however, support, self-service is inadequate. Here is a list:

Installation Guide is hidden, e.g. not in your General Documentation is rather within your support forum.

Your current release is 6.3, yet your Installation Guide is labeled Installation Guide for 4.7.x (This is also the install guide for 4.8). That is 2 major releases behind. Last Post for this guide is dated 4 years ago

Your Forum post, many are dated 3,4,6 and 7 years back and should be pruned to make self-support efficient.

It is troubling that you're releasing code without a beta to your customers. The last post in you Beta forum is 3 years old.

This is clear indication that WPDating is not investing in a commitment to support the code. Provided there is a lifetime license, that lifetime needs to be supported with more care and attention

I will provide you a dev environment to look into resolution and hope WP Dating can document what the resolution to the problem so that replicating resolve in the future doesn't require assistance.

Thanks

2018年3月16日
自発的なレビュー
WP Dating ロゴ

WP Dating からの回答

Hello,

Our codes are supported by the latest version of WordPress, so it is not old by any means. We have answered all your queries which have been requested by you, and also it seems you have not replied us to our last email where we have asked for your details for the installation of profiles, Please find the screenshot in the link https://snag.gy/tiHhcK.jpg . We have just released our latest plugin version 6.3 a few days ago, you can download the updates from the link at https://www.wpdating.com/support/updates/

Thank you,

5つ星のうち1の評価

Wpdating plugin não funcionou !!

Wpdating Simplesmente Não Funcionou !! Comprei Wpdating Plugin e Instala e Desinstala e continua sempre faltando alguma funcionalidade, Depois de semanas tentando resolver acabei desistindo, pra não sofrer mais stress pedi a devolução do pagamento pois acreditei na política de reembolso, não recebi a devolução do dinheiro, obtive como resposta que o tema está em perfeito funcionamento e mandam configurar plug-ins e plug-ins e não presta, hoje não tenho nem o plugin wpdating nem o meu dinheiro.

2017年9月20日
自発的なレビュー
5つ星のうち4の評価

Very nice experience

Very nice experience
This plugin meets exactly our need, and thanks to the excellent support of the team, we start a new experience with a lot of confidence.

Being listened to and taken care of when necessary, gives us the confidence to continue working with this fantastic Plugin and team.
Erik
MariageAfroDating.com

2017年7月28日
自発的なレビュー
5つ星のうち1の評価

These people are an absolute joke

These people are an absolute joke, I accidentally purchased the the complete plan instead of the platinum package, so they made me pay $49 for the lavish theme and then pay $79 for installation that was done very poorly, icons missing, text appearing under the slider causing it to squash the photos. I emailed them 4 times before i finally got this fixed, Don't even bother asking how to do anything like edit pages other than the front page, because they just ignore you. Their knowledge base is so out of date that pretty much whatever you type into the search box, you get the same answers and all the answers are over 2 years old. You have to be a member to be able to see this, but it looks like they have turned the knowledge base off to people leaving comments there because there is a LOT of bad comments on there ignorant attitude towards their customers. There documentation is scant to say the least and their video tutorials? well just forget about it. out of date and really don't tell you anything, that is if you can find them. In a nutshell, There is no customer support unless you hound them and the problem is to do with there programming (and there's plenty of programming problems). If you need help in how to configure their plugin....... Forget it, they just ignore you.
There are a lot better companies to deal with i can assure you.Save your money and your heartache and buy somewhere else.

An update, since posting this review, I have received some customer support from wp-dating,(pretty much on the same day as posting), They did ask that i take this review down, which I am not prepared to do until I'm sure these people will continue with their support.

2017年7月18日
自発的なレビュー
WP Dating ロゴ

WP Dating からの回答

There is a certain price for the installation package except for the Platinum package. This is not a hidden cost, It is clearly stated on the pricing page.

We have a thorough meeting with our support team after you posted the review and we found that support team is fully engaged in your ticket. We have replied to your tickets as soon as possible. We agree that it took some time but we want you to know that before we give you the answer we test it thoroughly and some queries need to be researched by our support team that is the reason it took some time otherwise we think it was on time.

We can be sure that we have accessed your queries and provided with the solution.

To the far extent, our support team was dedicated to your support. Thank you for your feedback we take it seriously and try to improve for the value of the customer. All our valued customer are important to us. There was a small misunderstanding between us, I hope all the problems are resolved.

Thank you.

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