Michael M came to visit us to measure up my kitchen. Was friendly & very imformative. Showed me the areas mearsured up on the laptop, explained every detail i needed to know. Very helpful.
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レビュアーのコメントを見てみましょう
Michael M was extremely helpful and polite throughout the process. Michael took time to talk me through all of the kitchen plans, and answering my questions. His knowledge and confidence made the proc... もっと見る
企業が回答しました
It was brought to my attention by the installer on how much dead space my new units was giving me, this wasn’t the remit when we sat for 3hrs with the designer, its was to maximise as much storage as... もっと見る
企業が回答しました
Absolute joke. Parents paid over £20k for a kitchen that was meant to take 3 weeks to fit once delivered. It’s now been 8 weeks and still issues and not fully fitted. Haven’t been able to co... もっと見る
企業が回答しました
企業情報
Wren Kitchens - Newport について
当該企業による記述
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
当該企業による記述
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
連絡先
East Retail Park, 28 Docks Way, NP20 2NW, Newport, 英国
- 01633740386
4.5
優良
26件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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Kitchen measure
Michael M came to visit us to measure up my kitchen. Was friendly & very imformative. Showed me the areas mearsured up on the laptop, explained every detail i needed to know. Very helpful.
2026年5月31日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Hazel,
We're so pleased to hear your kitchen measurement experience was positive and informative. We appreciate your kind words!
Warm Regards,
Callum
The help and assistance I received for…my replacement from Joseph
The help and assistance I received for Joseph's was amazing. He was so helpful and polite.
Hes also followed up the next day with a phone call with the outcome that I needed . 5 stars 🌟
2026年5月18日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Steven,
We're so happy to hear you received such amazing and helpful assistance! We appreciate you acknowledging the follow-up and positive outcome. Thank you for your kind words.
Warm Regards,
Daniela
Wren Kitchens
Michael M was extremely helpful and…
Michael M was extremely helpful and polite throughout the process. Michael took time to talk me through all of the kitchen plans, and answering my questions. His knowledge and confidence made the process feel very smooth and reassuring.
2026年5月13日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Miss Bevan,
We're happy to hear that Michael was helpful and polite. It's great to know they took the time to explain the plans and answer your questions, making the process smooth. We appreciate your feedback.
Warm Regards,
Daniela
Wren measuring service
Jago arrived on time and was very pleasant. He measured up then explained what happens when we go to the showroom for the fitment planning.
All done professionally and efficiently
2026年5月5日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Mr Waters,
We appreciate you sharing your experience. We're happy to learn that the service was professional and efficient, and that our team member was pleasant and punctual.
Warm Regards,
Sam
Wren Kitchens
It was brought to my attention by the…
It was brought to my attention by the installer on how much dead space my new units was giving me, this wasn’t the remit when we sat for 3hrs with the designer, its was to maximise as much storage as possible. After speaking to Jordan in customer services he come to a resolution that my wife and I were happy with. Thanks Jordan 👍
2026年4月24日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Julian,
We're glad a resolution was reached regarding the storage space. It's important that the design meets expectations. Thank you for sharing your experience and recognizing the customer service provided.
Warm Regards,
Callum
Avoid – Warranty Not Honoured and Issues Left Unresolved
We had a Kitchen installed December 2023 and we had an issue at the beginning of December 2025 with the worktop splitting above the dishwasher, and one of the drawer units falling apart. We are now at April 16th 2026 and Wren failed to rectify the problem after many emails and failed promises from Wren we still have the kitchen in the same state nearly 5 month on, with no confirmation of when the issue will be rectified under the warranty. Unfortunately, we would DEFINITELY not recommend Wren to anyone considering a new kitchen.
2026年4月16日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi David,
Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.
I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.
Warm Regards,
Daniela
Wren Kitchens - Newport からの回答
Hi Gail,
We appreciate your feedback and are so happy to hear that you found our service punctual, knowledgeable, and polite. Thank you!
Warm Regards,
Callum
Boyd L came to measure my kitchen
Boyd L came to measure my kitchen, he was very pleasant and very helpful. Very good experience
2026年3月11日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Anton,
We appreciate you sharing your experience. We're happy the kitchen measurement experience was helpful and pleasant. Thank you for the positive feedback.
Warm Regards,
Sam
Great friendly face to see this…
Great friendly face to see this morning. Boyd was great, communicated to give me a time and arrived as discussed to start on the kitchen measure. Thank you for your help
2026年3月7日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Dylan,
We're happy to hear that the visit this morning was great! We appreciate that the communication about the kitchen measure was helpful and punctual for you.
Warm Regards,
Sam
Bedroom furniture
had a phone call on Friday from the fitter, to clarify he would be starting on the Tuesday 3 march , Paul was punctual and very professional, and done a fantastic job would definitely recommend.
2026年3月3日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Stephen,
We're happy to hear that the fitter was punctual and professional! It's great to know the work was fantastic. We appreciate your recommendation and thank you for your feedback.
Warm Regards,
Callum
Great service
Boyd L was very professional, lots of communication and showed up on time even on a sunday. Got on with the job and explaoned all the steps clearly.
2026年3月1日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Miss Nourouz,
We appreciate you sharing your feedback. We're happy to learn that our team member was professional, communicative, punctual, and clearly explained the process. Thank you!
Warm Regards,
Sam
Very thorough!
Received a call which really helped, as I don't live in the property we're renovating it meant I didn't have to wait there wasting time.
The surveyor left no stone unturned and measured absolutely everything in the room, which should hopefully make the designers job much easier in finding solutions for the installation.
2026年3月1日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Malcolm,
We're happy the call was helpful and saved you time during your renovation. It's great to know the surveyor's thorough measurements will aid the design process. We appreciate your feedback!
Warm Regards,
Sam
Boyd L came to measure two bedrooms for…
Boyd L came to measure two bedrooms for us, he was friendly, polite and respectful, turned up right on cue. Very pleased, thank you.
2026年2月26日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Stephen,
We appreciate you sharing your experience. We're happy to hear that our team was friendly, polite, respectful, and punctual. Thank you very much!
Warm Regards,
Sam
Great Wren Employee
Matthew D was very polite,I felt comfortable asking questions and he provided me with an insight of the process.. and he made a fuss of my dogs which always gains brownie points
2026年2月24日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi,
We appreciate you sharing your feedback! We're happy to hear that our team member was polite, provided insight, and made your dogs happy.
Warm Regards,
Callum
Really happy with whole process from…
Really happy with whole process from design to fitting. A few minor adjustments required, but all seem to be managed well. Thank you Paul for fitting my wardrobes. Excellent job.
2026年2月18日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Bharti,
We're happy to hear that you were pleased with the entire process, from design to installation. We appreciate your feedback and are glad the minor adjustments were managed well. Thank you!
Warm Regards,
Daniela
A brilliant result and skilled craftsmanship
The carpenter arrived promptly and worked throughout the day to install a fitted wardrobe . He was polite, friendly and professional, willing to adapt the design to our requirements.
We are totally happy with the result, the standard of work is excellent with great attention to detail and the room was left in clean and tidy manner.
2026年2月16日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Christabel,
We're happy to hear that the carpenter was prompt, polite, and professional, adapting the design to your needs. We appreciate your comments on the excellent standard of work and attention to detail. Thank you!
Warm Regards,
Daniela
Excellent service by Boyd L
Excellent service by Boyd L, very informative and friendly!
2026年2月6日
自発的なレビュー
Wren Kitchens - Newport からの回答
Hi Ju,
We're happy you found our service informative and friendly. We appreciate you taking the time to leave us feedback.
Warm Regards,
Daniela
A tradesman working at his best great…
A tradesman working at his best great friendly attitude.
2026年2月4日
自発的なレビュー
Wren Kitchens - Newport からの回答
Good Afternoon Mr Williams,
We appreciate you sharing your positive experience with us. We're so glad to hear about the tradesman's friendly attitude!
Warm Regards,
Sam
Thanks Boyd L for today.
Thanks Boyd L for today.
Efficient, helpful gave us some good advice for when we choose our new kitchen. Thanks again
2026年2月1日
自発的なレビュー
Wren Kitchens - Newport からの回答
Good Morning Sarah,
We're happy to hear that our team member was efficient and helpful! We're so glad they gave you good advice for your new kitchen. Thanks again!
Warm Regards,
Sam
Boyd L was extremely professional and…
Boyd L was extremely professional and thorough ensuring our new kitchen would fit with no redesign required. Pleasant and polite answering all questions both my husband and I had. He's a credit to the company.
2026年2月1日
自発的なレビュー
Wren Kitchens - Newport からの回答
Good Morning Stacy,
We're happy to hear that our employee was professional and thorough, ensuring your new kitchen would fit. We appreciate your positive comments and thank you for your feedback.
Warm Regards,
Sam
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