Yahire レビュー 

137
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have used Yahire twice now and the product and customer service are excellent. Francine in particular went above and beyond recently to help me when I needed furniture for a party at very short noti... もっと見る

5つ星のうち5の評価

Great communication from Sam all the way through. Possibly there best service we have ever had from hiring in furniture for events. Good value, personable and slick delivery & collection. We will cert... もっと見る

5つ星のうち5の評価

We have been using Yahire for one of London's most well known weekend chess congresses since 2008, and they consistently do a great job and most importantly, help very promptly if things ever go wrong... もっと見る

企業が回答しました

5つ星のうち5の評価

Very helpful staff at all times: on the phone advising me on what I needed to rent and then at the premises super pleasant and polite people who went the extra mile to help us. When I returned the t... もっと見る

企業が回答しました

企業情報

  1. オフィス家具店
  2. パーティー用品店

さまざまな外部ソースから提供された情報

Yahire is an award winning event furniture hire and catering equipment company. Browse our extensive range of chairs, tables, linens, catering equipment, barriers and event accessories for hire. Yahire supply hundreds of corporate and personal events each week nationally, contact our team with your event requirements today.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

137件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(137)

過去12か月のレビュー数: 16

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Bad experience

I rented different items for a party at my house, including cutlery. When the items arrived I did not notice the cutlery (for 60 people!) was missing.
When I realised that, it was Saturday evening and unfortunately this company does not offer any costumer service on evenings / weekends. So I sent an email to the costumer service to complain about the missing items.
As my party was the following day, I had to rush to a Sainsbury's to buy forks, knives and spoons for 60 people, totalling more than 300 £.
The glasses where very cloudy and I had to clean all of them with a cloth (50 wine glasses + 88 high ball glasses) to make them presentable. Two glasses arrived broken.
On Tuesday I finally received a reply from the costumer service, who offered me the refund of the money spent for the cutlery hire (£66).
I asked to share the cost for the new cutlery I was forced to buy because of their mistake, but they replied it was not possible.
So now I am short of 300£, and I have a lot of cutlery I don't need. Unfortunately, I cannot recommend the services of this company: they did a huge mistake while doing their job, but they simply do not care. This tells a lot about a company.

2022年6月30日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Sorry you were unhappy with our service, please email the details to Help@yahire.com if you would like u to investigate this matter further.

5つ星のうち5の評価

Easy to order, good value, great service

Yahire provided a great selection of products to hire to host a large garden party. Delivery and collection were seamless and our deposit was refunded promptly. Prices are competitive so would definitely use them again.

2022年5月16日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

It was pleasure to work with you on your event.

5つ星のうち1の評価

I understand that some rules are in the…

I understand that some rules are in the contract, but due to the situation we found, they could be flexible. because unexpected things happen and sometimes we have to make changes.

2021年9月17日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Sorry you were unhappy with our service, please email the details to Help@yahire.com if you would like u to investigate this matter further.

5つ星のうち5の評価

Friendly, Efficient, Fair Pricing

1st time user of Yahire. Had gazebo, tables and chairs. Never have I had such a hassle free, efficient service. Oliver, as my first point of contact, was quick to reply and dealt with adjustments with ease. Nathan kept in the line with fast responses and James who delivered/collected was an absolute star. Would not hesitate to use again and recommend to anyone.

2021年8月16日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

We are so glad you had a positive experience, Thank you for your feedback.

Yahire Team

5つ星のうち5の評価

Easy process and good quality items

A very easy, efficient and accurate rental service, that turned around my order quickly and delivered/collected it as promised.

My last minute adjustments were also accommodated without complaint, and the service along the way was friendly and helpful.

Thanks for helping make a great party!

2021年6月28日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

We are so glad you had a positive experience, Thank you for your feedback.

Yahire Team

5つ星のうち5の評価

Garden party

I recently hired tables, benches, crockery and cutlery for a garden party and everything was super. The communication with Nathan at Yahire was always prompt and clear. Everything was delivered and collected as expected. I wouldn't hesitate to use them again for future events.

2021年6月18日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

It’s a pleasure to work with you on your event, thank you for the feedback.

Yahire team

5つ星のうち5の評価

Hiring May 2021

My whole experience with Yahire was honestly amazing! Nathan was so helpful with dealing with all my queries and last minutes changes, and all the responses in received were extremely quick.

The warehouse staff for collection and returning the things we hired were also great and so efficient and friendly!

They also basically have everything you could think of that you might need to hire. Can't reccoment them enough!

2021年6月15日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Thank you for your feedback, glad you had a positive experience.

The Yahire team

5つ星のうち5の評価

I cannot recommend them highly enough!

Nathan at Yahire has been a complete God send to our venue for very last minute furniture hire requests over the last few weeks. There was also lots of chopping and changing from our end and he was so accommodating to our needs. I cannot recommend them highly enough!

2021年5月27日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Thank you for your feedback, It’s a pleasure to work with you on your event, glad you had a positive experience.

The Yahire team

5つ星のうち5の評価

Yahire have been an absolute treat to…

Yahire have been an absolute treat to work with and have been extremely accommodating to all our date changes etc. We have been dealing with Nathan during the whole process of ordering furniture and renewing contracts on a weekly basis and he has been a total gem 10/10 customer service!

2021年5月14日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Glad you had a positive experience, thank you for your feedback.

The Yahire team

5つ星のうち5の評価

Amazing furniture hire service.

Amazing furniture hire service.
I hired chairs and tables for my garden party and they delivered it al, no hustle.

2021年4月26日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Glad you had a positive experience; Thank you for your feedback.

5つ星のうち2の評価

There is no response on a Sunday…

There is no response on a Sunday despite promise of logistics being available to tell you when a delivery will be. We received an email telling us that delivery would be with us in 24 mins and 2.5hrs later we were still waiting. I called 4 times to logistics number with no response or call back from the messages I left.

2021年4月18日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Thank you for your feedback Natalie,

Please accept our sincerest apologies for the lack of response, however due to Covid we are now working with a skeleton staff on the weekend.

Initially we had the wrong door number, so we could not deliver. However, since this review we have delivered the items to you and we hope that you are now happy with our services and had a successful event.

Thank you for choosing Yahire.

Yahire Team

5つ星のうち5の評価

We were very happy with the service…

We were very happy with the service delivered by Yahire. The Staff were very helpful and efficient; we were promised an exemplary service and this was delivered on every point. Delivery was good and the stock hired was exactly what we ordered. Very happy all round and would heartily recommend Yahire.

2020年8月19日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Thank you for your feedback; glad you had a positive experience.

All the best!

Yahire Team

5つ星のうち5の評価

Very helpful staff at all times

Very helpful staff at all times: on the phone advising me on what I needed to rent and then at the premises super pleasant and polite people who went the extra mile to help us. When I returned the tables & chairs they helped me offload the car, which was very much appreciated.
I will use Yahire again if I am organising another big xmas at home.

2020年1月2日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

It’s a pleasure to work with you on your event. Thank you for your feedback.

Yahire Team

5つ星のうち5の評価

Pleasure to work with!

It's such a pleasure to work with Yahire for our event furniture hire needs. The team are incredibly helpful, friendly, consistent and reliable - with a "nothing is too much trouble" attitude. Bradley, Davide & a special mention to Warehouse manager Jack, who are all a delight to work with, and are always there to help us in a bind. Thank you Team Yahire!

2019年11月29日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Glad you had a positive experience, thank you for your feedback.

Yahire Team

5つ星のうち1の評価

Be aware from their extra charges ...

Be aware from their extra charges ...
Not recommended

2019年11月21日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Hi Rami,

As previously agreed, you were not charged any additional fees and your full deposit has already been refunded last week along with a discount voucher that you can redeem on your next order.

For future reference, while we are happy to deliver to any venue room via multiple methods, multiple lifts were not included in the service on you had booked for this order.

However, we appreciate your feedback and hope to supply you again in future.

All the best!

Team Yahire.

5つ星のうち5の評価

Excellent service

Excellent service, punctual delivery and collection, comprehensive stock. Thoroughly recommended

2019年8月4日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Thank you for your feedback.

Yahire team.

5つ星のうち5の評価

Excellent

I have used Yahire a few times now and Nathan Bruce has provided exceptional service, will be using this company again without hesitation

2019年3月6日
自発的なレビュー
Yahire ロゴ

Yahire からの回答

Thank you for your feedback, It’s a pleasure to work with you on your event.

Yahire team

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