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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I am writing this review to share my great experience with YES Energy Solutions. I was incredibly happy with the advisor Omar Rana who helped me. He was very polite, professional, and clear in explain... もっず芋る

5぀星のうち5の評䟡

I spoke today with one of your staff named Pravinder Makh, he was the most friendliest, supportive and knowledgable person and made me feel so much at ease. He was so so helpful, gave me lots of advic... もっず芋る

5぀星のうち5の評䟡

I spoke with Bash who was really friendly, helpful and most importantly non judgemental. He offered me loads of helpful advice and answered any questions thoroughly, taking time to make sure I underst... もっず芋る

5぀星のうち5の評䟡

YES ENERGY SOLUTIONS'S REPRESENTATIVE, PRAV MAKH, GAVE ME A WORLD OF USEFUL ADVICE ON HOW TO SAVE ENERGY, SENT ME AN ENERGY SAVING PACK AND TRIED THEIR UTMOST TO ASSIST ME. I AM MOST GRATEFUL. (I AM... もっず芋る

䌁業情報

  1. ゚ネルギヌ機噚ず゜リュヌション
  2. ・
  3. ガス蚭眮サヌビス

圓該䌁業による蚘述

YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

528件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 61に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(528)

過去12か月のレビュヌ数: 205ä»¶

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5぀星のうち5の評䟡

PRICELESS ADVICE FROM YES ENERGY SOLUTIONS

YES ENERGY SOLUTIONS'S REPRESENTATIVE, PRAV MAKH, GAVE ME A WORLD OF USEFUL ADVICE ON HOW TO SAVE ENERGY, SENT ME AN ENERGY SAVING PACK AND TRIED THEIR UTMOST TO ASSIST ME. I AM MOST GRATEFUL.
(I AM IN THE UK, MY PHONE IS AN IRISH PHONE, HENCE THE COUNTRY ERROR)

2026幎7月20日
自発的なレビュヌ
5぀星のうち5の評䟡

Prav was excellent

Prav was excellent! He informed me about all that is available to assist me and even applied for what he could only behalf. He’s really understanding and empathetic, naturally easy to talk to and I left the call feeling lighter, calmer and reassured. He really was just great and it was a pleasure speaking with him.

2026幎7月14日
自発的なレビュヌ
5぀星のうち1の評䟡

Extremely disappointing experience

Extremely disappointing experience. My elderly mum (almost 90) spent months going through the Warm Homes Local Grant process, including assessments and waiting for updates, only to be told at the end that the only solution available depended on Solar PV. We knew all along her property is not suitable for Solar PV! Had this been explained from the outset, we could have avoided months of wasted time, stress and uncertainty. Communication was poor, questions were not properly answered, and there was no acknowledgement of the inconvenience caused. Services they offer are not fit for purpose and website totally misleading about the range of options on offer. A very frustrating experience.

2026幎7月29日
自発的なレビュヌ
5぀星のうち1の評䟡

Untrained staff and poor customer skills

Was approached by their staff, awful patronising attitude, had to challenge and he backed off. Came across as untrained. Raised with company, no response.

2026幎7月15日
自発的なレビュヌ
YES Energy Solutions ロゎ

YES Energy Solutions からの回答

Hello,

We're sorry to read about your experience and to hear your concerns regarding the service you received from our staff.

We strive to provide a professional, respectful and supportive service at all times, so we are disappointed to learn that you felt this standard was not met. We also note your comment that you raised your concerns with us and feel that you did not receive a response.

We would welcome the opportunity to investigate this matter further. We would normally engage directly with customers who have had a poor experience so that we can better understand what happened, review any interactions, and address any concerns appropriately.

Please provide some additional information, including your name and any reference details, so that we can contact you directly. Alternatively, you can speak with our Advice Team on our freephone number 08081 642 444.

Thank you for your feedback, and we hope to have the opportunity to discuss your concerns further.

5぀星のうち1の評䟡

They don’t reply

They don’t reply

2026幎7月10日
自発的なレビュヌ
YES Energy Solutions ロゎ

YES Energy Solutions からの回答

Hello,

We're sorry to see that you felt the need to leave a 1-star review and that you believe we have not responded to you.

Providing timely communication is important to us, and we'd like the opportunity to investigate your concerns and understand what may have happened. We would normally engage directly with customers who have had a poor experience so that we can review the matter fully and work towards a resolution wherever possible.

Please provide some additional information, such as your name and any reference details, so that we can contact you directly. Alternatively, you can call our Advice Team free of charge on 08081 642 444, and a member of the team will be happy to assist.

We look forward to hearing from you.

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