York Fitness UK ロゎ
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York Fitness UK レビュヌ 

348
•
TrustScore 5段階評䟡の4.5

4.4

フィットネス甚品店
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5぀星のうち1の評䟡

Parcel not delivered within the time window and day that was communicated to me. I was told to wait and that they will deliver it another day. I must be present, DX do not deliver to safe boxes. They... もっず芋る

5぀星のうち5の評䟡

I purchased the HB7 bike. I had no update on delivery. I contacted customer service and the bike was delivered within 2 days. Great customer service will always up the rating from me. The bike itself... もっず芋る

5぀星のうち5の評䟡

Quite a few things. Order process and delivery were simple and timely. The equipment is very good quality and reasonably priced. Instructions for assembly are very. Most importantly, the after sal... もっず芋る

5぀星のうち5の評䟡

Great support from York customer support team. I ended up with a second hand York 401 multigym. I found the assembly manual online, but not the user wall chart showing exercises. After contacting the... もっず芋る

䌁業情報

  1. フィットネス甚品店
  2. フィットネス甚品卞業者
  3. オンラむン垂堎

圓該䌁業による蚘述

The strongest name in fitness since 1932. Supplier of strength & fitness equipment for home (York Fitness) and professional gym and club facilities (York Barbell). York Fitness is a York Barbell brand specialising in weightlifting and fitness equipment for the home and garage gym market. Harnessing our experience from our commercial weightlifting and fitness equipment manufacturing we create high quality, yet affordable products for consumers of all levels and abilities. As the “Strongest Name in Fitness,” we will develop, manufacture and distribute quality strength and fitness products that enhance athletic performance and improve quality of life. We will surpass the expectations of our retail dealers and institutional accounts by providing world class professionalism and service.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

348件のレビュヌ

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4.4

すべおのレビュヌ

(348)

過去12か月のレビュヌ数: 64件

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5぀星のうち5の評䟡

Excellent Customer Service

Excellent customer service. Easy communication via email. I think that the product could be improved and attention to detail in the design, but perhaps this is a reflection of the reasonable cost of the products.

Matej was very helpful and understanding.

2024幎4月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Disappointing

Disappointing! no information on purchase or on email about delivery and when I finally got a DHL notice it again didnt say much. then DHL said they would deliver between 1-2pm, never showed up, automated message on customer service number said they were running late and would still deliver. then they said they could not access the delivery address which is total BS. No ability to contact York and no ability to get in touch with DHL - York is responsible for the full customer experience and this has been one of the worst. will never purchase from this company again.

2024幎4月4日
自発的なレビュヌ
York Fitness UK ロゎ

York Fitness UK からの回答

Good morning,
Thank you for your recent purchase. I am sorry to hear that you are disappointed with DHL delivery service. We are always contactable on sale@yorkfitness.co.uk or yorkhelp@yorkfitness.co.uk 8am to 4.30pm. Our customer service will always respond as soon as possible. Can you email your York order number and post code, we will look into this for you and advise with DHL.
Thank you for your understanding
York Fitness Customer Service Team

5぀星のうち1の評䟡

Ordered on 22nd Feb

Ordered on 22nd Feb. Now 11th March and Delivery still not arrived

2024幎2月23日
York Fitness UK ロゎ

York Fitness UK からの回答

Hello, thank you for taking the time to review. I can see we received your email yesterday about this order. This will be looked into ASAP and resolved for you.
Thank you for your patience and understanding.
York Fitness Customer Service

5぀星のうち2の評䟡

Noisy and sounds like it is broken

Exercise bike makes a very loud knocking with every turn of the pedals. Very annoying and distracting to me and anyone in my house/building. Clearly not right.

2024幎1月24日
自発的なレビュヌ
York Fitness UK ロゎ

York Fitness UK からの回答

Hello, thank you for taking the time to leave feedback. Sorry to hear about your experience. I can see our customer service have been in contact with you and resolving the situation. Thank you for your patience and understanding.
York Fitness Customer Service Team

5぀星のうち3の評䟡

Took longer than expected to arrive

2023幎12月27日
York Fitness UK ロゎ

York Fitness UK からの回答

Hello, Thank you for your recent order
We are sorry to hear your disappointment at the delivery time, we do advise 3 to 5 working days for orders to arrive. Due to Boxing day and New Years day being national bank holidays, we had lost two shipment days. Thank you for your understanding at this busy time
Kind Regards, York Fitness Customer Service

5぀星のうち4の評䟡

Worth having a look 
 👀

I had previously brought quite a few items from York fitness; cast iron plates, a bench, dipping belt, Dumbell bars, etc.

For the most part I found the price and quality of the products to be good, with only one exception. I had spent a fair amount on a Dumbell bench which was of poor quality. In hindsight I should of sent it back.

Before you buy anything from them be sure to check for reviews, otherwise give it a miss.

2023幎4月24日
5぀星のうち4の評䟡

Eliptical trainer

Contacted YorkFitness,was needing help with some elliptical trainer-apparently the maching is 16yrs old and no spares

2023幎11月29日
自発的なレビュヌ
York Fitness UK ロゎ

York Fitness UK からの回答

Hi, we have just received this review. Please accept our apologies, we have checked through our mail boxes and we cannot see your email. Can you please forward the email to yorkhelp@yorkfitness.co.uk and we will look into this for you as soon as possible.
Thank you for your patience and understanding
York Fitness Customer Service

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