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5つ星のうち1の評価

Visited the Ashford Branch 25/06/26 - we always visit Yo Sushi for mine or my partner's birthdays as we really loved the food and made it a tradition... No more... We found by the end of the vi... もっと見る

5つ星のうち1の評価

Yo sushi Korean chicken rice bowl from Tesco. Absolutely revolting, bordering on inedible. Claggy overcooked rice with about a dozen thin strips of raw cabbage on top. Sauce was like sugar sy... もっと見る

5つ星のうち5の評価

My daughter and I ate there this evening. Milton Keynes. Great food. Very relaxed atmosphere. We looked after by Georgina who made the experience really welcoming and provided us with some great r... もっと見る

5つ星のうち4の評価

I had a nice meal today at the Ashford Outlet restaurant. The only thing that was disappointing was the lack of tofu nigiri on the conveyor belt, which I definitely would have chosen if I saw it.... もっと見る

企業情報

  1. 日本料理店
  2. オンライン食品注文サービス
  3. レストラン
  4. 寿司屋

さまざまな外部ソースから提供された情報

YO! Sushi brings you tasty Japanese food in a fun environment and on your own doorstep. So bring your friends and family and join the growing YO! Family! Give YO! a go!


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2.1

期待以下

TrustScore 5段階評価の2

448件のレビュー

5つ星
4つ星
3つ星
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2.1

すべてのレビュー

(448)

過去12か月のレビュー数: 35

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5つ星のうち1の評価

Tried the new Instore Kiosk in Tesco…

Tried the new Instore Kiosk in Tesco Westwood cross. What a waste of money. The rice was overcooked. Not a grain to be seen and tasted soggy in the mouth. The salmon seemed a little dark it had little flavour and they must have forgotten to put the spice in the topping.

Well tried it but won't be doing it again.

2024年6月30日
自発的なレビュー
5つ星のうち2の評価

Liverpool restaurant food 10, service 0

Visited the Liverpool one restaurant yesterday and was not impressed with the customer service.
Dont get me wrong food was 10/10 which keeps us going back.
Was brought in and sat down and the waitress was nice enough and asked had we been before to which we said yes. I then didn't realise there was no qr code to which I asked her when walked by to which she said we now order with her which was fine.
We ordered drinks then thought we'd order hot food when they came back with them whilst we got sushi off the belt.
Another female waitress brought us our drinks (lager then we had sake to share) who was polite enough i suppose at first, we ordered our food and then asked if we could have a 2nd of the small sake cups as we was sharing.. she said okay.
She came back to the table with a lager glass which she shoved on the table didn't give eye contact or say anything and rushed off before we had chance to tell her we meant a sake glass as you could see we had 2 bottles of beer and 2 lager glasses already. We then had to wait to grab another young male waiter who was very polite apologised and replaced this for us.
We then got the hot food, well most of it but I know you can get it at seperate times but started to wait quite a while for the japanese fried chicken my husband ordered. I then grabbed the waitress who sat us down and I asked nicely if that was still on its way to which she said rather rudely we hadn't ordered it, I then had to say we did, to which she just said I can order for you now, I then said a 2nd time I did order it but it's fine I'll order again now. (Totally wrong response no apology, I know what I ordered).
At the end the waitress was then a little more polite (when we are paying our bill) and asked was food okay to which we said it was as it was. She then said a service charge of £8 had been added do we want to keep it on. To which in the first time in my life I said no thanks, i felt embarassed but pushed myself bon thr kess nott o pay it. There was no asking me why as I would have told her but then her mood changed again. I paid, was not given a receipt and not given a goodbye no nothing.
I have always paid a tip but at the end if the day we pay it for service. The chefs who actually served us our food were more polite. And I don't understand what is with this service charge being auto added now who does it go to does it actually go to the workers?
Yo Sushi is one of my favourite places to go and it's actually put me off now. It's an almost fast food chain that is now trying to pass of as restaurant service auto adding services charges but without the actual customer service. If the staff aren't going to be trained in customer service then take me back to the qr code and I'll order it myself.
I really hope this review is taken to account and I hope things improve for others aswell as myself so I may have a better experience if I do ever visit again.

2024年6月29日
自発的なレビュー
5つ星のうち1の評価

Fish!!! why not close this horrible place and…

why not close this horrible place and stalls? the temperature of the stomach? the manager doesn't know anything!! NO matter what the temperature or how many days, he can't write anything. Manchester, nets. Poisoning after poisoning, we need to write a petition to close it. They use fish for 5 days!!! SALMONELLA IN FISH!!!! there are probably no such terrible workers!! everyone is afraid of the manager and calls the bosses. So that they can do anything!! The boss covers them and says: "they won't prove anything" how does Britain react to this? services? ANY!! SHUT UP!!

I tell all my friends, I made posts, reviews. Hiring journalists! lawyers! this needs to be spread!!! they sell rotten, glued fish, they say: "fresh". only refused to eat and sniff. If it weren't for the law, I'd make them eat all their fish until they die!

I worked with fish! know more than bosses and managers!! they can only smile!!

2024年6月27日
自発的なレビュー
5つ星のうち1の評価

Finishing exam celebration turned into the worst food we’ve ever had

A friend a I decided after finishing exams we should try a new restaurant - big mistake! From the moment we walked in there were only 2 other customers and we were standing for at least 10 minutes waiting on a table. The waiter kept looking at us but didn’t come over to greet us for a while then when he did he brought us to a dirty table which thankfully he cleaned but wasn’t that great. His customer service to begin with was alright he told us he’d be back in 5 minutes to take order - turned into 20 minutes. The food we ordered was the avocado sushi rolls, vegetable gyozas, chicken teriyaki ramen and a chicken katsu curry. The food was there within 5 minutes which were impressed by but we shouldn’t have been. Chicken teriyaki was flavourless and oily, gyzoas were the best thing there but not amazing, the curry was ok and the avocado rolls were disgusting. Nobody came to ask how the food was we complained about the ramen and the waiter nearly refused to swap for something else. After the complaint was put forward the waiter walked off to another table with no customers and hid under neath it - this was very weird. To end the night another server who was a waitress came out and she was lovely I would commend her customer service however we both agreed we would never be back!

2024年6月12日
自発的なレビュー
5つ星のうち2の評価

I went to yo sushi today by myself

I went to yo sushi today by myself. I was sat waiting for 10 to 15 minutes before I was served. I wanted to order a drink and something from the hot menu. The staff were still friendly just forgot me I think. At the end when I paid I realised I had paid £4 more than what should have been a £16 bill. I asked the server after about this and she told me it was an automatic serves charge added. That’s a 25% service charge that I wasn’t asked about! I felt quite upset that I wasn’t asked if I wanted to pay this tip. I do normally tip but I like to have the decision to make for myself. In this case the service was quite poor. All that to say this was not a great experience- I was excited to eat here but I won’t again. My advice was make sure you check your bill when eating here so you can decide how much you would like to tip yourself. I won’t be back.

2024年6月7日
自発的なレビュー
5つ星のうち5の評価

Sushi school

We have just had a lovely evening at the York City branch doing yo sushi school.
Joel and Barnaby were amazing, very friendly and welcoming. Everything was well prepared and explained. I brought my little boy for his 11th birthday and he thoroughly enjoyed it. Highly recommend this class and will def pass this onto friends and family. Thank you York City branch for such a great evening.

2024年5月29日
自発的なレビュー
5つ星のうち1の評価

Poor options for Gluten Free

The gluten free option at Yo Sushi is a joke, all the items on the list appear to have some form of gluten. The young man "helping" us had absolutely no idea about gluten. He then asked a young lady to help us, she wasn't much better, seemed to think Soya had gluten in it. I don't think it was their fault, but it was a lack of training by the company. Not a food outlet I will be visiting again.

2024年5月22日
自発的なレビュー
5つ星のうち4の評価

First time

This was our first time but we were honestly impressed by the service, the workers were kind and asissting us whenever we needed it, super amazing but i highly recommend the Yo! sushi, Bluewater in the UK as its ones. Still questioning why its a 2.0 star ig

2024年5月20日
自発的なレビュー
5つ星のうち5の評価

Excellent experience!!

Had been here for ages, Had difficulty ordering as to everything’s were changed!! Lexie was a really amazing lad who helped us with a wonderful service throughout!! Very genuine guy with a great personality and helpful. Would definitely recommend coming here again!!

2024年5月17日
自発的なレビュー
5つ星のうち1の評価

FOOD ARRIVED FROZEN SOLID!!!!

Ordered teriyaki chicken bites and as soon as I bit into it I realised they had sent me frozen solid chicken. Will be put off from yo sushi for life ! Utter disgrace and an abomination of food, had to lean over my black bin in the garden to gag as the thought of eating FROZEN chicken (which was advertised as cooked on the packaging and website) made me want to VOM.

2024年5月9日
自発的なレビュー
5つ星のうち2の評価

The sushi was of bad quality...

The sushi was of bad quality.... I have been to other yo sushis and this has probably been my worse experience at any Japanese food related restaurants... ever.... Service was ok... the restaurant was half empty and still they forgot my miso soup and messed up an order... Moreover, the miso soup had to be redone as mine was transparent and in fact was only hot water! Food on the conveyor belt was bad to be honest, the rice was tasteless and the seafood was even worse. Food is frozen and of bad quality. I ordered a couple of dishes from the menu and the seaweed tasted like cardboard. My boyfriend had a duck Bao and ended up puking once we got home.

2024年5月2日
自発的なレビュー
5つ星のうち1の評価

Yo, where's the sushi?

The bland, defrosted mush surrounding my fish, that they insisted was "rice", wasn't rice. It may have, at one point, been rice. The defrosted pink thing they insisted was salmon, wad god-awful. The steamed bao buns seemed microwaved because steaming a bun doesn't usually make the bead stiff. They serve better sushi in Japanese prisons.

2024年4月13日
自発的なレビュー
5つ星のうち2の評価

Fair enough Product, Obliterated by Onion

Store bought stuff is fine but holy c*** do they carpet bomb the poor thingts with fried onion. .. i dont care for onion at all and so i only ever buy this brand if its on offer/throw out counter as even though i can put up with onion on stuff....i'd like to be able to see the Sushi beneath before i eat it. All other store bought brands offer the additions in small container/sachet so you can choose. i Wonder how many other folk who dislike strong onion taste avoid this brand like the plague due to the mess on top of the product.

2024年4月10日
自発的なレビュー

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