Your Conveyancer レビュー 1,338

Very professional and supportive service with clear communication.
Highly recommend!
Special thank you to Nicola Sand who provided us with very detailed and helpful information!

From the start of the process communication was non existent. There was no 'hello' email, just automated emails asking for a questionnaire to be filled in, these emails actually looked like spam.

This was my first remortgage so I tried to call my point of contact numerous times, I left numerous voicemails and emailed to ask her to call, she never had the decency to return a single call.

There seemed to be very little urgency from them to make any progress, I asked numerous times over email if we would still make the planned completion date, which they insisted we would, up to two days before the completions date when they then said we would not make the completion date.

We ended up completing 20 days late, this resulted in me incurring almost £300 in extra interest. When I questioned why this delay had occurred. They tried to blame it on Royal Mail, which it quite clearly was not. I asked for the interest payments to be covered by the company as it was a result of their incompetence. They initially refused as they again blamed it on Royal Mail.

My only positive experience was once the complain was referred to the customer service manager. She called me and apologised for the issues experienced. She promised she would look into it and if the delay was due to them she would cover the interest payments. Within a couple of days she had emailed me to say it was their fault and the money would be refunded, which it was later that day.

We had Izaura dealing with our sale and purchase and we could not have asked for a better person to help us.
She was fast and efficient and all queries we had were answered same day.
Would highly recommend

I cannot put into words how efficient Joe Allen was in dealing with my case. Any questions I had were dealt with immediately and messages the same. I found using the portal and when I had a problem Joe helped me sort it out. Thank you Joe for making the whole experience a breeze and completing the transaction ahead of time! Joe is an absolute asset to your company.

Magdalena was assigned to our case and has been amazing from start to finish. Everything has been done really quickly and she’s responds almost instantly to all calls and emails. We would definitely use her and this company again, it was like a breath of fresh air compared to previous experiences with other local solicitors.

Had the most lovelist remortgage experience with Sofia Koukoula. I get nervous and overthink these kind of situations and Sofia was there whenever I had any questions, explained everything thoroughly and reassured me throughout. The whole case has been an absolute pleasure and I am very grateful for her. The admin side was always quick and the online system displays complete transparency which helps so much with communication.

Very easy to deal with. Karen was fantastic throughout the process.

We had a fantastic experience with Alan Milne while both buying and selling our property. From start to finish, he was incredibly responsive and always got back to us quickly, which made a huge difference in keeping everything moving smoothly.

Buying and selling at the same time can be quite stressful, but Alan made the entire process feel straightforward and manageable. He kept us well informed at every stage, explained everything clearly, and was always on hand to answer any questions we had.

We really appreciated his professionalism, efficiency, and calm approach — it genuinely made what could have been a stressful experience feel much easier. We wouldn’t hesitate to recommend Alan Milne to anyone and would definitely use him again in the future.

Alison Watt was outstanding, I would use her and this company again. Highly recommend

I would like to thank all the team at your conveyancer for the help during my mortgage application, the update on progress were excellent at all times and the response from the various phone calls were always helpful. Many thanks

Thanks to Aisha who overseen my remortgage process, always answering any questions I had very promptly and clearly. It was very much appreciated.

Excellent service
Attention to detail
Great and straightforward communication
Speedily négociations and an equally speedy result
Thanks so much

Tracked Laura Ellis down from her old firm...

Where do I start? When it boils down to it, Laura is the best of the best! I wouldn't go anywhere else for my conveyancing and when I found out that Laura had moved from her old firm to Your Conveyancer, I jumped straight onto the phone and asked to be put through to her!

Laura is honest, kind, passionate about her role in your sale/purchase and most of all, keeps it real! Laura's honesty and integrity makes you feel so comfortable and I genuinely for one wouldn't look anywhere else for conveyancing!

"Laura, thank you so much for everything! I am looking forward to working with you on my next purchase! You are an asset to Your Conveyancer!!"

The process was seamless, the portal intuitive and easy to follow and upload items and documents. Regular updates received so I was constantly updated on where we were at in the process giving reassurance and peace of mind. My conveyancer in particular was a lady called Stacy Walsh. She was exceptional. Regular personal comms via email and calls when necessary. A total breath of fresh air and it made what can be a stressful situation quite easy and pleasant in the end. I would definitely recommend. 5 starts all round. Well done.

Alan Milne was super friendly and efficient when it came to us purchasing our property. He worked with us to ensure the buyer did not pressure us for an early exchange date and was willing to go above and beyond for us. Thank you Alan for all your support!

The entire home-buying process was smooth and it only took just under 3 months! Thank you so much to Claudia and the team!

My solicitor Lauren was efficient, kept me updated and was quick to respond to my emails. My remortgage was completed within a matter of weeks and I am overall very impressed with the service provided.

5 star service, everything was straightforward, clear instructions re what was required and regular updates.

Very impressed with the level of communication and updates from the company, Stacey in particular was excellent. We had a very tight deadline on an expiring mortgage deal and Your Conveyancer worked swiftly to get the work done. Highly recommend.

They make one of the most stressful processes super simple, easy and stress free. Rebecca was a joy to deal with from the start and the communication was faultless. The online portal is very user friendly and updated constantly so you know where you are in the process.

I highly recommend this company.