I recently dealt with this company, I was a bit unsure initially because it was all online, however my fears were unfounded. This is a very efficient way to do things I was kept constantly updated. I... ãã£ãšèŠã
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I would like to give a massive shout out to Jessica Bainbridge and team for the gold standard documentation and customer service! They have never failed to resolve any concerns I have had by phone or... ãã£ãšèŠã
Amy Aylward has been incredibly helpful throughout the whole process. She has taken time to explain processes and always kept in contact with updates. She has worked tirelessly to help us navigate t... ãã£ãšèŠã
We were recommended Your Conveyancer through our broker but have been very pleased with the service. Amy has been fantastic at responding to emails (even our EA has said this!) and keeping us updated,... ãã£ãšèŠã
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Your Conveyancer - Scotlandâs only provider of conveyancing services dedicated solely to the financial services and property sectors. We combine the best of traditional values with cutting edge technology to provide a high quality, customer focused service which has been specifically designed to make the experience of buying, selling and remortgaging as easy and stress free as possible. We really do listen to what our customers tell us and we continually strive to improve what we do in order to give our customers the type of service that they want. Features such as online case tracking, e-mail and text updates as well as our proactive and friendly approach ensure that our customers get regular and accurate communication from us and always know exactly what is happening. When our customers are happy we know that we are doing the right thing. We are solicitors and are regulated by The Law Society of Scotland.
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12 East Port , East Port House, KY12 7JB, Dunfermline, è±åœ
- 0344 576 7777
- enquiries@yourconveyancer.co.uk
- www.yourconveyancer.co.uk
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Remortgagement
I had Liam Murphy as my case manager. He was brilliant and when he went on his annual leave his team picked up any issues that I needed help with. Great team with quick response time. Really made the 1st time remortgagement come together.
Thank you Laura!
My partner and I had a great experience with Your Conveyancer. Our case handler Laura E was so helpful and lovely. She always got back to me in a timely manner if I had any questions. As first-time buyers Laura made the journey so much easier and I felt as though I could ask anything even if I thought it might be a silly question, Laura was always so helpful. Would highly recommend. Thank you so much, Laura!
The most straightforward house purchaseâŠ
The most straightforward house purchase ever! Magdalena was quick to respond to every email and request and kept me updated at every stage. It really was easy!
Our Case Handler
Our Case Handler, Sofia Koukoula was absolutely Brilliant. She responded to our queries, quickly and thoroughly and was extremely helpful.
Efficient and helpful
Shania was extremely helpful and efficient during what was a complex, multi property remortgage. She was quick to respond to queries/concerns and able to offer solutions and resolve issues.
Crucially if she was unavailable, colleagues were contactable and able to help. This is key in time pressured transactions.
I would not hesitate in recommending her, or Your Conveyancer, to others,
Great experience!
We had an excellent experience with our solicitor throughout our remortgage. From start to finish, they were professional, efficient, and kept us informed every step of the way. Communication was always clear, and any questions we had were answered promptly. Would definitely work with them in the future. Thank you YourConveyancer.
The process was smooth with key regularâŠ
The process was smooth with key regular updates. Whilst at times it felt semi-automated, our conveyancer Liam responded promptly and with clarity at all times.
I had a very positive experience withâŠ
I had a very positive experience with Your Conveyancer while completing my remortgage. The whole process was handled professionally and efficiently from start to finish. Communication was clear, and Jennifer kept me informed at every stage, making what could have been a stressful process feel straightforward and smooth.
I really appreciated their responsiveness, attention to detail, and support throughout. Thanks to their hard work, my remortgage was completed successfully without any issues. I would highly recommend their services to anyone looking for reliable and professional conveyancing support.
Fantastic experience
Fantastic experience, hassle free. The staff were professional, knowledgeable and friendly. The portal was informative and kept me up to date with all aspects of my case. Canât recommend highly enough.
I had an amazing experience with Sofia
I had an amazing experience with Sofia. Made this whole situation pain free. This was my first time remortgaging and had an issue with another company but Sofia made the whole process easy and would highly recommend 5*
Great service from a great company
From the start of Joe introducing himself to the very finish an excellent service was carried out , kept informed along the way and if anything was needed or any queries Joe was there,
All fees were explained clearly.
The process was very smooth and stress free from start to finish
I would highly recommend this company to anyone who is looking for a conveyancer
Matthew made everything straightâŠ
Matthew made everything straight forward and smooth. Had absolutely no issues and was done and dusted really quickly which is always great. Would 100% recommend.
Not helpful where it mattered
We informed our conveyancer of the date our mortgage was due to end, they arranged for it to start the following day so we ended up paying another month to our old mortgage company incurring additional interest fees. we had this in place for 3 months prior to the switching date and I would have expected them to explore this with us to make sure we didnt overpay.
We received so many emails from them mainly saying 'everything is fine nothing for you to do'. they over communicated on irrelevant things, and then missed something really important. I would have expected people who deal with mortgages everyday to have seen this and helped us rahter than blaming it on us for not understanding it when we deal with mortgages every few years. Very disappointed in the service and would not recommend.
Great Service
I had a really positive experience with Amy at Your Conveyancer throughout the purchase of my property.
From the very beginning, Amy was professional, approachable and incredibly efficient. She kept me updated at every stage of the process, so I always knew what was happening and what to expect next. Whenever I had questions, she responded promptly and explained everything clearly, which made what could have been a stressful process feel much more manageable.
I always felt that my purchase was being handled with care and attention, and Amy's communication and support gave me real confidence throughout. I really appreciated how responsive and organised she was from start to finish.
I wouldn't hesitate to recommend Amy and Your Conveyancer to anyone looking for a reliable and professional conveyancing service. Thank you for making the process as smooth as possible!
Best service Ever
Best service Ever. Consistent professional and reliable. Great communication and service that never fails to deliver in timely manner
Great communications throughout
Excellent experience
I had an excellent experience with Your Conveyancer from start to finish. They were professional, knowledgeable, and kept me informed throughout the entire process. Every question I had was answered promptly, and they made what could have been a stressful experience feel straightforward and well-managed. Special thanks to Claudia for handling everything so well and being so quick to respond.
More than 5 stars
Without a doubt, this is the most professional and efficient legal team I have ever worked with. Every detail was handled with exceptional care, and they kept me informed throughout every stage of the process with timely updates and clear communication. Their attention to detail, professionalism, and dedication gave me complete confidence from start to finish.
A 5-star rating doesnât even begin to reflect how outstanding they are. I would especially like to thank Kate Gray for her incredible support, professionalism, and commitment. I truly appreciate everything she has done. I highly recommend this team to anyone looking for first-class legal services.
Great solicitors to help with your mortgage
This company of solicitors were very helpful in helping me obtain my mortgage. Great service, from beginning to end. Try them, you won't regret it.
I think snails work here
I think snails work here!
This firmed picked up my mortgage application on behalf of the lender and I must say they are extremely slow and frustrating.
It's been a week between emails now and still no answer to my question. Two items were put on my invoice that should not have been.
Although polite, the solicitor who was dealing with my case reminded me that she worked for the lender and not me and therefore if I needed 'advice' I should get my own solicitor. This frustrated me as I wasn't asking for any advice, I was asking for details of how to find the questionnaire she kept asking me to upload and also if she needed verified copies my ID.
The working practice is chaos for the end user. There are mountains of letters and forms that came from all different places, they have different titles on different platforms and you have to figure out which form the solicitor is actually asking for.
I let her know that I'd uploaded the documents that were needed only to be told that she had not received these via post! In an email, far far away, there was a paragraph that requested one certain document by post. No message from her after she could see I'd uploaded it online to double check it was on it's way.
The process has taken far longer that it should have done, there have been way too many emails with me asking the same question over and over only for the reply to be copy and pasted from a previous email. Important information is hidden away in letters attached to their own platform so if you want to review something you have to log back it.
I've found the service slow and the team unhelpful and I would never use this firm again.
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