YuLife レビュー 883

Speedy service, and very friendly. All sorted in a morning.

Elisabeth woke up on a Tuesday and clearly decided there shall be no issues! – especially not app glitches. I was battling an infinite loading wheel and steps that refused to sync. Then, Elisabeth, the superhero of tech support, entered the chat. Within about two minutes, she'd obliterated the loading issues and resurrected my missing steps. Gone was the frustration, and back I was on my company's leaderboard, ready to dominate the month. Her effective communication and clear, easy-to-follow steps were like a digital magic wand. Either way, Elisabeth took no prisoners (except, perhaps, the bugs). Thanks so much for the great support I highly recommend!!

Great at motivating me to move and meditate more!!!

Help me get fitness back on track

Needed some tech support as App wasn't working properly. Efficient, professional, easy to understand support provided

Response to the query was quick and actually answered the question.

Excellent service, supported straight away and then checked in to see if it had worked. I was helped quickly and efficiently

Thanks

Had a problem with the app but was helped daily to get it sorted

Brilliant lady at the end of the emails, knew exactly what to try. Elisabeth is a credit to your company.

Not bad at all, YuLife managed to get my problem sorted. I was not sure if I was talking to a Human or AI ? Nevertheless, I had my issue resolved well in the end.

Half of the employees have full access to all the challenges whilst the other half are in a control group that only receive yu-coin from daily steps. The control group do receive additional yu-coin though so still fully benefit from the vouchers on offer. I have used all mine to benefit charity including planting trees, cleaning the ocean, sharing meals and donating clean water. At some point the control group will get access to all the challenges. This app rewards you when you walk, when you do things to improve your well being so what's not good about that! And a weekly draw where I won a big Amazon voucher - luck must have been on my side to reward me for giving away all my yu-coin

I love the YuLife app, it encourages healthy habits for body and mind with rewards you can use in real life (exchange earned coins for money off vouchers or donate to charities). There’s extra coins for streaks, but it’s not toxic like other apps - you get the coin when you complete, you don’t lose progress!

I had a tech issue with applying a voucher and the customer service team responded very quickly. Elisabeth was AMAZING! She was patient and very helpful - genuinely wanted to help me solve the issue (which we did 💪🏼). Quick to respond and very customer-focussed. I am one happy giraffe right now 🦒 (IYKYK)
Thank you Elisabeth🫶🏼 ⭐️⭐️⭐️⭐️⭐️

They have clear communication n great savice

Prompt assistance from YuLife, when I had a query regarding a voucher purchased with YuCoins.

It's the fact that my matter was resolved easily

I was having problems with the Yulife app on my phone, I email Yulife and the reply was prompt, it lead to more questions which were all dealt with very quickly.

The help on Chat was swift and effective. Very easy to use.