I was contacted in advance to let me know the car was ready and also received a call on the day of delivery advising that the driver would arrive within 30 minutes, so I was kept well informed thr... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Enquiry stage was really easy to complete. My query with account set up was sorted out super quick. Great customer service.
I had never leased a company car before so contacted the customer service number and spoke to Thomas. I told him about my non negotiables and he was able to find brands of cars and also provide some t... もっと見る
企業が回答しました
My employer approved the salary sacrifice order a week ago, but the car order has not yet been placed by Zenith. I contacted the team by phone, however they were unable to confirm the reason for the d... もっと見る
企業情報
さまざまな外部ソースから提供された情報
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
連絡先
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, 英国
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4.1
ほぼ満足
1631件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great fast and attentive support and easy to navigate website
Great customer support, quick replies and really easy website to use. So quick and easy to order a new car!
2026年6月8日
Zenith Vehicle Contracts からの回答
Hi Ben, thanks for the 5 stars and great feedback. Pleased to hear you found the process quick and easy! Michelle@Zenith
Easy to follow and great platform.
Easy to follow UI and breaks down cost well which helps. The platform itself is good too.
2026年6月5日
Zenith Vehicle Contracts からの回答
Hi Jayran, thanks for the 5 stars. Good to hear you like the platform and found it easy to follow. Michelle@Zenith
Excellent customer service
Excellent customer service, with no ask too much. They were very patient and knowledgeable in advising on the best options and maintained a 2 way channel communication at all times.
2026年6月5日
Zenith Vehicle Contracts からの回答
Hi Jamie, thanks for the 5 stars and great feedback! Always good to hear. Michelle@Zenith
Great service and support!
2026年5月27日
Zenith Vehicle Contracts からの回答
Hi Dragan and thank you for the 5 star feedback. I am pleased to hear that you have received great service and support. Jonny@Zenith
Absolutely robbing company,I’m trying…
Absolutely robbing company,I’m trying to give car back early,Zenith trying to charge for un-used pro-rated milage,not in contract but apparently can change contact when and no need to give notice,stay clear do not use this company
2026年6月2日
自発的なレビュー
Zenith Vehicle Contracts からの回答
Hi Darren, sorry to hear this. If you would like us to look into this further for you, please contact us at complaints@zenith.co.uk. Michelle@Zenith
Find the web page a little annoying
Find the web page a little annoying
could do with some more selections so you can narrow down your search
2026年5月26日
Zenith Vehicle Contracts からの回答
Hi David, thank you for your feedback. I will pass this along to the team. Michelle@Zenith
Seamless Journey with Zenith Team
The platform is easy to navigate, making it simple to find a car that suits your needs and budget. The website provides clear instructions along with helpful FAQs. Communication from the Zenith team has been excellent, with timely follow-ups throughout. I look forward to a smooth and positive experience with the quote provided and the ongoing transaction.
2026年6月1日
Zenith Vehicle Contracts からの回答
Hi Jobin, thanks for the feedback and the 5 stars! Pleased to hear you are happy with the service. Michelle@Zenith
User Experience Lacking and incorrect 'starting from' pricing
User experience navigating the site could be better. I also noticed that some vehicle models had a starting from price that was different (lower) when I clicked into it. This should be looked at as the monthly difference was significant and could put people off. It would also be good to have a shortlist / favourites
2026年5月31日
Zenith Vehicle Contracts からの回答
Hi Luke, thanks for your feedback. I will pass this on to the team! Michelle@Zenith
I sent an email to Zenith and received…
I sent an email to Zenith and received a quick reply.
2026年5月22日
Zenith Vehicle Contracts からの回答
Hi Colin, thanks for the 5 stars. Pleased to hear the positive feedback. Michelle@Zenith
Easy to order online.
2026年5月29日
Zenith Vehicle Contracts からの回答
Hi there, thank you for the 5 star review. Really great to hear you had a positive ordering experience! James@Zenith
Zenith Vehicle Contracts からの回答
Hi Damian, thanks for the 5 star review! So glad to hear you had a great experience ordering a vehicle, we hope you enjoy it once it arrives! James@Zenith
Great site but could be a little more…
Great site but could be a little more intuitive - would be good to see the different specs of car, for example
2026年5月20日
Zenith Vehicle Contracts からの回答
Hi there, thank you for leaving us a review. I'm sorry you couldn't leave us 5 stars this time! There are filters on the website to allow you to see the specification of vehicles. If you would like our Sales team to reach out to provide any help, this can be arranged. James@Zenith
I managed to get a good deal on a…
I managed to get a good deal on a Jaecoo, but generally I feel the prices on the EV salary sacrifice scheme are far too high compared to the open-market.
2026年5月18日
Zenith Vehicle Contracts からの回答
Hi there. I am pleased to hear that you have found a vehicle that meets your requirements, but I am sorry that you feel prices are higher in comparison to the open market. Our service includes elements additional to the vehicle itself, including a maintenance package, tyres, insurance etc, which can provide a strong overall value depending on individual circumstances.
That said, we really appreciate you sharing your perspective, as it helps us continue to review and improve our offering to ensure it remains competitive and transparent. Jonny@Zenith
Very easy to do
Very easy to do, informative and Lewis who contacted me a few times to advise me on certain areas I needed to know was great
2026年5月26日
Zenith Vehicle Contracts からの回答
Hi there. I am happy to be informed that the process is easy and Lewis has been in touch with advice on several occasions. I will feed this positive feedback to him. Jonny@Zenith
Good range of cars, easy order process
Zenith offer a good range of vehicles, and obtaining a quotation is a straightforward process. Having now placed an order I am being kept informed of progress on a regular basis.
2026年5月18日
Zenith Vehicle Contracts からの回答
Hi Graham and thanks for the 5 star feedback. I am happy to hear that we provide a good selection of vehicles, where quoting is straightforward. I am also pleased that you are being updated throughout your order progression and I hope you are excited for your vehicle arrival. We look forward to supporting you on your journey with Zenith. Jonny@Zenith
Ease of the process
2026年5月23日
Zenith Vehicle Contracts からの回答
Hi there and thank you for the 5 stars! I am pleased to hear the process is easy. Jonny@Zenith
Expectation well and truly met.
Fast, efficient and did what they said. Excellent communication, which is so rare these days. Can’t fault.
2026年5月20日
自発的なレビュー
Zenith Vehicle Contracts からの回答
Hi Anthony and thank you for the 5 star feedback. It is wonderful to hear that your expectations have been well and truly met, with excellent, fast and efficient communication, following through with our guidance. Jonny@Zenith
I'm yet to get my car but so far the…
I'm yet to get my car but so far the process has been smooth and efficient.
2026年5月15日
Zenith Vehicle Contracts からの回答
Hi there. I am pleased to hear the process has been smooth and efficient. I hope you are looking forward to your vehicle delivery, and if you have any questions leading up to, upon and thereafter, please don't hesitate to reach out. Jonny@Zenith
Easy to follow.
Easy to follow.
Documents simple to understand. Lewis was also ready and approachable to answer questions
2026年5月15日
Zenith Vehicle Contracts からの回答
Hi there and thanks for the 5 stars! I am happy to hear that documents are simple to follow and Lewis has been approachable to answer your queries. I will inform him of this wonderful feedback. Jonny@Zenith
Zenith Vehicle Contracts からの回答
Hi Stephen. I am pleased to hear you have been provided a good explanation. Jonny@Zenith
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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