Zezgo レビュー 

J’ai réservé location de véhicule avec ZEZGO à Orlando. Lors de ma réservation sur Expedia aucune mention qu’il y avait des frais supplémentaires. Une fois rendu à l’agence ZEZGO ils nous avisent qu’il y a des frais de 122$ US pour la SUNPASS, ce qui est exagéré. Car on pouvait acheter un mini SUNPASS pour 5$US et payer à la pièce si on utilisait des autoroutes payantes. Mais ZEZGO ont bloqué cette façon d’utiliser mini SUNPASS. Et si on ne prenait pas le forfait offert par ZEZGO ils nous mentionnaient que si on passait un autoroute payante sans avoir le SUNPASS qu’ils voulaient nous vendre on pouvait avoir de frais de 125$ /fois. En aucun endroit c’est écrit qu’ils bloquent l’achat de mini carte SUNPASS! 😡Et en aucun endroit lors de la réservation il est écrit qu’il y a ces frais additionnels. C’est un arnaque de leur part pour aller chercher de l’$ de la part des clients. À première vu, leur prix semble bon, mais avec l’ajout des frais c’est exorbitant. Ne prenez jamais ZEZGO pour location de véhicule.

Booked through expedia and will never again. You are charged a package price and you think thats the cost but when you get there you get a bunch of hidden fees and required insurance at pick up. Also didn't know this place was not at the airport. Like all the other reviews, save yourself from starting your trip terribly and stay away.

They added $200 plus in non negotiable hidden fees at the time we picked up the car. They understaff workers in order to cut costs. We waited for well over an hour to get our rental because they only had one person working intake at peak hours.

Paid in full via Expedia, got no car upon arrival. Rude staff.

Absolutely appalling.

Booked through opodo.com as they showed they had good rating under the name "RIGHT CARS".

The car was damaged and dirty.

Was charged £540 deposit and it is still has not been returned. The guy is also now ignoring my WhatsApp messages asking where my money is.

He also did not help with any bags, nor did he give clear directions for pick up.

AVOID.

Terrible Experience, Don’t Waste Your Time

I’ve never had a more disappointing experience with a rental company. Zezgo didn’t answer my calls and when I arrived at the location, they didn’t even have a car available, despite my confirmed booking. The lack of communication and professionalism is unbelievable. I ended up stranded and scrambling to find another rental at the last minute. Save yourself the frustration and go with a company that actually values its customers.

If I could give them a zero I would!!!! I booked through Expedia (paid in full through Expedia) thinking they wld not be doing business with a scam rip off company !!! WRONG !!!! I read all the fine prints as this is not my first time renting I brought a copy of my insurance card as they say they accept your personal insurance LIE ONE they added toll charges for incase you go through tolls I showed them my route has zero toll roads I was then told I had to pay all the fees of 406 dollars plus a 250 dollar deposit on top of the 350 I already paid through Expedia I was getting upset and was told the only other way I could get the car was to pay 1500!!!!!! It was late and I finally just paid the 406 and 250 and figured when I got home I wld dispute it then I contacted Expedia and the reply was I NEVER PRESENTED MY INSURANCE ANS THESE ARW OPTIONS I CLD HAVE DECLINED AND SINCE THE CAR WAS RETURNED ALL SALES ARE FINAL .... I contacting the bbb and my bank next !!!!! Go else where don't ruin a vacation with a scam company !!!!

Just terrible. Won’t waste my energy explaining. Just stay away.

This is awful do not use. Not only is it a second shuttle after the first, they are slow slow slow and you get to office and one person working. Do not use this I can’t state it enough.

Complete and utter scam company, Expedia booked this company for us in a different state and the only reason they are "cheaper" than the rest is because they try to get you to pay a $1000 deposit which they obviously have no intention of giving back. Clean driving record, have our own insurance, they wouldn't allow us to use. Waiting for our booking fee back from Expedia, did not use this crap service.

Zezgo in Amman, Jordan is absolutely not reliable, very rude and liars. I warn everyone, please don’t use this scam company

Was easy enough to book online with our flight. Wasn't thrilled about having to leave the airport via a van to get the car. Picking up the vehicle was a hassle! Staff was unhelpful and directed us to a phone booth to talk with someone else. The video kept disconnecting, and the added fees were ridiculous. The return process was unclear and there was no staff to assist us. The vehicle was clean though.

This place sucks. Worst experience I ever had Takes forever. I never rented a car and took me 30 mins Also they made me pay a loss of use charge. That’s some bullshit charge Just never had such a terrible experience with a rent a car company. If I could have cancelled I would have. Expedia needs to un associate with them. Makes them look bad. Not a good way to start my vacation in Florida. I will tell everyone I know to stay away from this place. It’s a joke

Es un fraude. Había reservado 5 días y nunca se presentaron en el aeropuerto internacional ye llamar a.los teléfonos de.la reserva y nadie me contestó. Despues de 2 horas he intuido que quizas me habían defraudado y cogí un taxi para ir al hotel. OJo.. reserve atravez de la página de Ryanair con una empresa que se lla.a CARJET. Estoy decepcionado y nunca más reservaré con esta agencia.

I would give them less than a star if I could. My parents rented a car through them. We flew in. They said they would pick us up. They never did. They never answered their phone. We waited almost an hour. They didnt answer their phone ever. Customer service -10. Had to rent a car on the spot from Enterprise. Please do not rent from this horrible company. RUN AWAY.

First time rental from this company. No where during pickup and inside car did it say to refuel with disel. Dacia Buster SUV was over 100k miles. Now we might end up with $3K US or more to fix the car. Bad customer service, poor judgment and guidance from company. Will never rent from this company again.

HORRIBLE!!! DO NOT RENT FROM HERE!!! We rented through Expedia. Waited over an hour for transport from the airport. Were charged almost $200 more when we got there, then another $100 for cleaning fee, the car was clean when returned!! Very unprofessional & looks like a "pop up" shady business!! Rent from a name brand rental company, NOT THIS ONE!!!

Borg betaald en krijg geen geld terug. Bijna duizend euro kwijt aan borg. Vreselijke oplichters doe jezelf dit niet aan ook niet bij carjet.

I had some concerns during my rental experience. I was not allowed to use my own insurance or SunPass, and there were hidden policies such as restrictions on taking the car out of the state. Due to these issues, I ultimately decided to use my own vehicle instead.
Overall, my experience was quite frustrating and disappointing. The rental company made it very difficult to understand their policies upfront, and I felt misled when I discovered extra restrictions after booking. Not being able to use my own insurance added unnecessary costs, and the refusal to allow SunPass made tolls much more inconvenient. The restriction against leaving the state was never clearly communicated, which could have ruined travel plans if I hadn't read the fine print. Because of all these unexpected obstacles and lack of transparency, I lost trust in the company and would not recommend their services to others.

On arrival at FLL, I went to the car rental center. Not one sign for Zezgo. When tired from a delayed flight, people don't like 'hunting' for a company who does know enough to put up a sign on the same floor as arrivals. Not one agent from National/Avis/Hertz had EVER heard of Zezgo. Finally, after walking floor to floor, on the 3rd fl, at the bottom of a small sign was Zezgo customers call this no. After finding the shuttle stop (very last space with no sign), I waited for the shuttle whose driver was nice. He did know, most customers have the same frustrations. The desk employee was in no hurry/couldn't care less. No other customers. He never told this customer to follow (fortunately written) (emailed at check-in)instructions to take photos prior to driving away. Zero courtesy. Didn't ask if I needed help with the best way to my destination/'goodwill' gestures that bring return customers. I know you hire morons for minimum wage. When ya pay peanuts, you get the commensurate return. Seems, Zezgo may also go bankrupt, cause your reviews are disgraceful! You count on volume; not service! Your rep charged me $211.80 for insurance I did not need as I'm fully covered. Rather than argue with a clearly useless moron, I paid. But, I WILL NEVER USE YOUR DISGRACEFUL COMPANY AGAIN! And, I will express my dissatisfaction to EXPEDIA, who shouldn't be using a bottom rated/shitty reviews, rubbish company. I'm 70+. I have a very small list of companies who NEVER get return business. Zezgo made the list!

Now 3 January 2026. Notice, the scumbags at ZEZGO didn't have the courtesy to reply. They know they live a 1-star rating. Caveat Emptor=Buyer Beware!