Wynstan レビュー 24

- 7 months from order to delivery
- Several misleading and incorrect timelines
- Forgot to check measure
- Awnings were given scallops which were not selected or discussed - they look hideous
- Colour ordered based on the website list of allowed colours ended up being unavailable - in fact we were told that the website was simply wrong and needed updating
- No follow up for satisfaction or apologies for the delay

The quote guy came out in early June 24, outlined a great plan, advised they would use the power near the site for the awning and gave me the impression it would be hardwired. Installation finally happened in August 24, the awnings were installed with cords instead of being hardwired, and one of the cords doesn't reach the power point. "Just use an extension cord" was their suggestion. I said no, if it was going to be like this you could have put the cord on the other side of the awning where it would reach to a power point. "Oh, that's easy to fix", great, do it. More than two months later, it still hasn't been done, I've reported it several times, get told that Wynstan Coburg don't have a manager "go through customer service". I've done that, and I've just done it again. I didn't pay almost $7000 to have awnings with cords hanging out like a dodgy xmas tree. Just got a call from the installer who promised two months ago to get it done - said he has been so busy with new jobs that he couldn't get it done. Don't use Wynstan, once they have your money there is no commitment to giving you what they said they would.

Wynstan quoted on a Crimsafe security door at my house. We paid a 50% deposit which was $600. After chasing them up several times they finally booked a time for installation. Immediately the installer arrived he advised that the door could not be installed because the porch had not been properly measured (by the Wynstan representative). Wynstan then proceeded to ghost me when I tried to get a refund for the deposit. Advise to anyone in a similar situation - if you paid by credit card you can raise a claim with your credit card provider. If not, you can lodge a vcat claim for $67. We lodged a claim with our credit card provider and Wynstan tried to protest the claim however we provided a stat dec showing exactly what has happened and we were reimbursed. I would NEVER recommend this company. They failed to measure correctly and then they attempted to keep our $600 deposit having failed to provide the security door. There was no attempt by Winston to resolve the situation. They just tried to pocket $600 for nothing.

This post is on behalf of my friend Gail Taylor. Gail ordered folding flyscreen door she paid a deposit and waited a couple of months for installation. The guy doing the job took 4 days to do the job and within a couple of days it nearly fell off. I've sent five emails and visited the store twice with Gail and each time we're told somebody will contact you but nothing. Today Gail was told Mark will call you today ti get it fixed its now after six o'clock and still nothing. Unfortunately Gail paid for the whole job so obviously now they've got the money they couldn't care less so my advice to people is if you want any type of blinds don't use Wynstan with a Y because they are dodgy to say the least.